Always prompt reply, very knowledgeable and you always stand by your product and warranty if there’s an issue. Thanks for being one of the good ones.
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Veja o que dizem as avaliações
I have been using exclusively Selkirk products since I got into pickleball in late 2024. Not only are the products great, but their customer service is excellent if you ever have an issue. I appreciat... Ver mais
Man I gotta say, anytime I need support from Selkirk their customer service is by far the best I’ve experienced! I recently bought the new Boomstik which is amazing but during match play my partner an... Ver mais
The sales representative helped guide my wife, whom is crossing over from playing USTA Open level tennis. Because my wife used a 2-handed backhand, the sales rep had personally used both paddles we we... Ver mais
Detalhes da empresa
Escrito pela empresa
The leading high-performance Pickleball paddle brand backed by the Pros. We Are Pickleball.™ We are a family-owned business in the beautiful area of Coeur d'Alene, North Idaho—literally located in the shadows of the southern beginnings of the Selkirk mountain range. We have a passion for the game of Pickleball and are seeking to bring it out of the leisure-sport perception and elevate it as the exciting sport that it is. Not to just retirees and seniors but to a whole new generation of serious athletes that have found the agile challenges and need for adrenaline-rush reflex speed of Pickleball to be surprisingly addictive—which is the main reason Pickleball is becoming the fastest-growing sport in the U.S. and soon, the world.
Informações de contato
12037 N Tracey Rd, Hayden, 83835, Hayden, Estados Unidos
- (800) 759-4326
- support@selkirk.com
- selkirk.com
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2 Comments
The B2B site is great - 2 complaints.
1. Shipping is always high..., higher than other suppliers of similar distance.
2. You need better discount levels for retailers who order higher volume.
Thanks
Love the product
Love the product, but shipping to the east coast is usually 10 days.
The Selkirk Customer Service Team was…
The Selkirk Customer Service Team was quick to assess and ship a replacement paddle. My warranty submission and receipt of the replacement paddle happened within a week.
Very helpful
Very helpful and quick resolution to my warranty issue.
Excellent customer service and very…
Excellent customer service and very impressed with their community growth program which enabled me to work with the City of Rochester, NY to bring all of the recreational, social, physical & mental health benefits that are available in suburban towns into the City of Rochester for the benefit of its 220,000 youth, families and adults.
Selkirk employees care...
I am always happy interacting with Selkirk employees as they always seem to be very engaged and take personal ownership.
Famous Brand Treats Customers Like Royalty
As probably the most well known pickleball paddle brand, it was amazing to discover that Selkirk is a family-owned business that treats a customer as if their world depended on that person's good experience and brand loyalty! They replaced a paddle with minimal questions and immediate replacement. Stunning!
Easy to view all the options for a…
Easy to view all the options for a paddle, and even easier to select the options when I decide what works for me. Great options all around in weight, color, style, grip size.
Always such a pleasure dealing with…
Always such a pleasure dealing with Selkirk and Selkirk customer service. Orders always come out correctly and if they don’t, Customerservice takes care of it right away. A pleasure to do business with this
Unmatched Client Service
Kelli Feguson, was really easy to work with. She was prompt to respond to my request, and provided detailed feedback immediately.
Friendly
Friendly, open support service. Quality equipment with quality customer service.
Great service
I was amazed to see how the warranty process works here. There was no gap for me in having a paddle to play during the warranty claim process
Fast and efficient warranty process
My experience with Selkirk…
My experience with Selkirk representative was excellent.
She did not have the answer but researched and got right back to me. Then followed up later.
I purchased the Lab Project 006.
Earned loyalty
I was already a big fan of Selkirk as they’re the only paddles I use/buy. But the service I just received after making a warranty claim sealed it. The process was very easy, customer service was friendly and clear, and their response was swift. It was exactly 7 days between submitting my claim and receiving my replacement paddle. Awesome! Thank you team Selkirk!
Great after purchase services…
Great after purchase services especially the warranty claim process.
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