I ordered a product and when I got my package and opened it was nothing like what I ordered. So I sent email. Was offered a $12 refund and keep it. I obviously declined. Well decided to try it. The da... Ver mais
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Veja o que dizem as avaliações
DONT BUY FROM THIS COMPANY! The product magnet did not connect with the device to charge it. Customer service kept asking for videos. I just need a return label and I'm getting the 3rd degree as if... Ver mais
Poorly packed package eventually arrived, delayed. No instructions enclosed. A cut open cellophane envelope inside with a piece of cardboard. No way of charging. No online Chat despite a 'Chat' box an... Ver mais
I have had this delivered and it is not working. I have enquired about returning item but have had no response after several contact attempts. I have asked for full refund but nothing. If I could give... Ver mais
1,4
Muito Ruim
48 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
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amazing
After a bit of a bad start with dispatch, my item got lost in the post, but Serene Vibe escalated the issue and I finally got my item. They even sent me a new one for free. I believe this was an isolated case and Im now loving using it. Very good product. skin feels smoother and clearer. thank you
6 de dezembro de 2020
Avaliação não solicitada
Received my item
Received my item!
I was very sceptical, as I already bought the blackhead vacuum pro before I read any reviews.
Then I read the reviews and I was fuming, thinking I wouldn’t get my item.
I ordered it on the 9th November, and received it today- 24th November. Bit annoying wait time, but at least I’ve received it, and it is for a Christmas present. So I don’t know if it’s any good, but I thought I oughta do a positive review!
24 de novembro de 2020
Avaliação não solicitada
Avoid at all costs
Avoid at all costs. Item never arrives, been 19 days since it was ‘dispatched’ with no updates. Was refused a refund as it’s ‘already posted’ but the timeframes are ridiculous, especially when they advertise ‘free express shipping’ on the website. It’s a white label product so assume it’s drop shipped from Asia (hence the delay and the fact that the company seem unwilling or unable to provide and useful updates). Plenty of the same kind of thing out there, buy it elsewhere!!! Will be raising a dispute with PayPal to charge back the money.
UPDATE: item arrived on 26/10, 3 weeks after the order was placed with ‘express delivery’. Would absolutely recommend buying elsewhere, their customer service, while quick, is not helpful at actually resolving any issues. SereneVibe have also flagged this review with TrustPilot as ‘they don’t believe I’ve had a genuine experience with them’ 😂 so definitely take any ‘all positive’ reviews with a pinch of salt!
23 de outubro de 2020
Item never arrived
Ordered in August with @Mrs_leanne_brown and the item was never received. The tracking number was set up but it was never shipped. Please do not buy from this company! Customer service is nonexistent.
8 de outubro de 2020
DO NOT TRUST THIS COMPANY
DO NOT TRUST THIS COMPANY, THEY TAKE YOUR MONEY BUT IT HAS BEEN A MONTH AND NOTHING RECEIVED. THEY DO NOT REPLY TO EMAILS OR ANYTHING WHAT A JOKE, FRAUD COMPANY
24 de abril de 2020
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