Having failed to buy an item in your Tewkesbury Abbey shop because it was out of stock, I received most helpful advice and information as to how to find it online. Thank you. So - on to the wholesal... Ver mais
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Having failed to buy an item in your Tewkesbury Abbey shop because it was out of stock, I received most helpful advice and information as to how to find it online. Thank you. So - on to the wholesal... Ver mais
A empresa respondeu
The whole process of purchasing and receiving the Penguin Bookends was seamless. There was a minor imperfection that was due to it being a natural product and Kai was terrific about it by checking st... Ver mais
A empresa respondeu
Wow is all I can say. Order placed in the afternoon and received next day. Regular emails so I knew what was happening. Products well packed so no damage in transit. Will definitely use again in the f... Ver mais
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Fab ethically produced product (material string of birds), excellent value for money, prompt dispatch and delivery. Will buy from this company again abd definitely recommend. Amendment: oops, wrong... Ver mais
A empresa respondeu
Shared Earth sells Fair Trade, recycled, eco-friendly and ethical products. Our mission is to tackle the climate crisis and create a fairer, more sustainable world. We are a WFTO (World Fair Trade Organisation) member, and our performance is monitored regularly against the Ten Principles set by WFTO for Fair Trade organisations. Shared Earth began as a small shop in York in 1986. Jeremy Piercy, founder and Managing Director, travelled to India after leaving school and wanted to do something to help redress the imbalance of wealth in the world, work together with people from different cultures, and at the same time earn a living. Fair Trade was the obvious answer and the original shop contained a wide mix of products from Asia, Africa and South America. Shared Earth now imports its own unique home and giftware, jewellery, fashion accessories, wood, ceramics, paper, soapstone and kids ranges making us the largest retailer and wholesaler of Fair Trade products in the UK. Our policy is to provide quality, design-led products, not just to those who are already aware of Fair Trade principles. With Fair Trade sales showing no sign of slowing, more and more employment is being provided for artisans in developing countries, many of who would otherwise be out of work. At a time when global conflict seems also on the increase, Shared Earth's partnerships with producers are an invaluable way of building bridges, showing that people can work together for mutual benefit, no matter what their race, religion or culture.
71 Bold Street, L1 4EZ, Liverpool, Reino Unido
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Communication from Shared Earth team was excellent. A problem with one item was resolved with compassion and kindness which gives even more reason to support this company in the future. Ethical in sourcing through to customer experience after purchasing goods. I recommend highly the refreshing, honest and ethical stance that Shared Earth take. Recommend for gifts and everyday items alike.

Resposta da Shared Earth
I had been admiring the mirrors on the website for months as we were preparing to move into a new home. I really love the colourful quirky designs. For mother's day I was gifted a rainbow one from shared earth and this time my children helped to choose one for the new downstairs toilet. They chose the turtle and the sparkle in the tiles is absolutely beautiful. Ordering was a very easy process and the mirror was delivered in less than 3 days and beautifully packaged to ensure it arrived safely. It makes me smile whenever I see it.

Resposta da Shared Earth
Ordered a lemur apron as a gift for a friend. It is a great fun item and well made. Service was fast and efficient. I would recommend this company

Resposta da Shared Earth
Beautiful soft blanket. Delivered quickly.

Resposta da Shared Earth
Excellent online service; I discovered the store visiting York last year & fell in love with their fantastic array of ethical & enviromentaly friendly gift ideas & homewares.
I especially love their candles! I use them for meditation & yoga aids: many of their products are avaliable to buy online & are shipped promptly with tracking & excellent customer service.

Resposta da Shared Earth
Very pleased with this bread basket, it was a present and well received. Good communication, shipping etc.

Resposta da Shared Earth
Easy to use website full of interesting items. Excellent communication and tracking of order. Items very well packed and arrived quickly. Recommended.

Resposta da Shared Earth
I bought a beautiful hand carved, soap stone chess set for my daughter. Despite it being very well packaged and arriving free post the following day, one of the pieces was chipped. I sent a photo in an email and was contacted by Kai at a Shared Earth immediately. He arranged for a replacement piece to be sent the following day. I cannot fault their excellent customer service and Kai was really lovely in his correspondence. I will definitely be buying from them again.

Resposta da Shared Earth
After many searches involving even A.I. besides search engines I was able to find what I needed at Shared Earth. They were so understanding that they managed to get my item shipped even though it wasn't an usual shipping destination.
The item itself was exactly what I needed and it was shipped well protect so it arrived well.
And everybody the was full of empathy and kindness.

Resposta da Shared Earth
Good communication from the company and the speed of processing the order. My 2 purchases are perfect - more people need to know about you.

Resposta da Shared Earth
I am lucky enough to live near a shop but if I’m making a big order I will have it delivered. Communication is fantastic, orders are delivered really quickly, always very carefully packaged and fabulous quality at a great price. I honestly can’t fault this shop or the staff.

Resposta da Shared Earth
Excellent product and quick delivery. For the price, I didn’t expect something so well-made. Daughter very pleased.

Resposta da Shared Earth
Excellent customer service. All my queries were dealt with very professionally and quickly. Delivery was prompt. Goods well packaged and china is just stunning. Hope to keep buying from Shared Earth as I support their ethics.

Resposta da Shared Earth
I usually pop by the York shop when I’m in town because they always sell pretty, eco friendly treasures. I saw a few items I really liked but they didn’t have a specific colour on display so I asked the people at the counter if there was any in stock. They were kind and friendly and whilst there wasn’t any in stock, they told me to try their online shop. The online shop was easy to navigate and once I placed my order I expected it to arrive a few days later, but it came the next day. Very nice shop and I would highly recommend it!

Resposta da Shared Earth
Although not a giant company with vast amounts of stock, the excellent quality of the products and the truly exceptional customer service have made them my new favourites.
I ordered an item, but was quickly and caringly informed it was out of stock.
They not not kept me informed but took the time to find a perfect alternative item and helpfully provide a link for it.
Once ordered the item arrived incredibly quickly and was the most securely and thoughtfully packaged item I've ever received.
The customer service and care really is so beyond any other company, you can tell every order genuinely matters to them.
I very very highly recommend Shared Earth, they are phenomenal!

Resposta da Shared Earth
Lovely little jute bag. Really pleased with the design & quality. Good value.

Resposta da Shared Earth
Communication was excellent. They were quick to let me know that something wasn’t in stock before sending out my order, so I was able to choose something else instead. Shipping was also very quick. The products themselves are absolutely gorgeous. I ordered some jute bags, an incense burner, a purse and some fragrance. All fantastic. Love the shop itself but live far away so had to order online. Will definitely use this service again.

Resposta da Shared Earth
Great company, I’ve bought quite a few items from them. The last order arrived the day after I ordered! Love the items I have received.

Resposta da Shared Earth
Amazing buying experience and a fabulous seller-my daughter ordered an apron and a re-usable bag as a Birthday present for her friend (with a very short notice); the lovely items arrived the next day! I would highly recommend them and will definitely buy again. Thank you!

Resposta da Shared Earth
I placed several orders with Shared Earth in the run-up to Christmas and was really impressed — not just with the products, but with the whole experience. I love the company’s ethical philosophy: environmentally conscious, socially responsible, and focused on fair trade. It makes a real difference knowing the items are thoughtfully sourced and handmade.
Everything I received was beautiful and clearly well crafted — high-quality pieces that feel special rather than mass-produced.
What truly stood out, though, was the customer service — especially from Kai. I had an issue with one item, and the care and effort she put into resolving it were exceptional. Her communication was warm, proactive, and genuinely helpful, and she went above and beyond to make things right. It’s rare to receive service that memorable, and she is a real asset to the company.
A wonderful business with strong values, lovely products, and outstanding customer care. I would happily recommend them and will definitely order again.

Resposta da Shared Earth
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