Such a fast and professional service. Received an answer in less than 24hrs. Kwame was such a lovely professional person, polite and courteous at all times, explained everything thoroughly. Would high... Ver mais
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Veja o que dizem as avaliações
I had a great experience with James, who was very helpful and supportive throughout the loan process. He was professional, friendly, and took the time to explain everything clearly. He made the proce... Ver mais
Although i didn’t get the full amount i was anticipating, Adam walked me thru all the steps and helped with everything. True god send, Adam was thorough and while asking plenty of questions, he mad... Ver mais
Would like to thank Kwame for an absolute fantastic service he dealt with all the questions we both had and explained it to us very well and very well mannered would Highly recommend him. I would also... Ver mais
Detalhes da empresa
Escrito pela empresa
Share My Loan is a loan lender with a difference, providing affordable joint loans to borrowers in the UK. We have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere. As with all reputable UK loan lenders, we’re authorised and regulated by the Financial Conduct Authority (FCA). The FCA ensures that we comply with their rules and guidance, that we treat our customers fairly and that we lend responsibly. This means that at Share My Loan we always make sure both borrowers can afford the loan repayments as each borrower will be jointly and individually responsible for the loan. This means that each borrower will be fully responsible for ensuring that the repayments are made until the loan has been paid in full. We take our status as a responsible lender very seriously, and we’re proud to be helping responsible borrowers.
Informações de contato
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, Reino Unido
- 01603 391182
- customerservice@sharermyloan.co.uk
- sharemyloan.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was very clear and informative…
It was very clear and informative regarding the service that was being offered. Informative, professional and polite staff.
All questions asked clearly.
Good company, would recommend
David was our customer service agent fella and he was sound as a pound, friendly and incredibly helpful. He worked really hard to get my stuff sorted last minute before the close of the day which I'm incredibly grateful for. And when things didn't work out for the original plan we had he very quickly sorted out alternative arrangements that helped me get what I needed. Top bloke, very helpful company.
Do be aware of high APR.
Joint loan
A helpful experience in getting a joint loan with my stepson very thourgh & accommodating checking out our credit information & our details Ema & staff were lovely & everything was positive & in order for the loan to process we were well satisfied & looked after.by share my loan.
Kind Regards.
Chris Spellman
Terrible response times and random repayment dates.
First loan repayment taken on a different day than stated on the contract, which itself was a completely different day than stated on the email send with the contract. Emailed regarding my concern, but once the loan has been accepted and sent to you, there is no response at all. Been waiting over 5 days now, which is unacceptable customer service.

Resposta da ShareMyLoan
Adam
Everyone who I spoke to was very understanding and helpful, commutation between us was brilliant and they are very quick and efficient. Can’t thank the team enough helped me and my family through a difficult time.
I was blessed with dealing with a lady…
I was blessed with dealing with a lady called Ema, she was very friendly, helpful and professional. Interacting with her to help get a loan worth me recommending share my loan to others. Thank you very much Ema
Ema's customer service was fantastic
Ema's customer service was fantastic; she handled my application with a gentle professionalism. I highly recommend this company if you're struggling to secure a loan elsewhere. Overall a great experience that produced one happy customer.
The prompt release of the money was…
The prompt release of the money was quite amazing.
Had a great experience communicating…
Had a great experience communicating with them; they're extremely courteous and provided professional assistance. Overall, I'm highly pleased.
Thanks Ema great service lovely person
Thanks Ema great service lovely person
Nice customer service very helpful and…
Nice customer service very helpful and clear information
Very good helped me with everything and…
Very good helped me with everything and was very nice
Quick and easy
James was a great help with organising…
James was a great help with organising and processing everything was on point with communication and was very professional will highly recommend
Converse
Tom
I must say is umistakenably an expert his customer service skills are exceptional and his vocal delivery of all the neccersary criteria's and terms over the phone was outstsnding with clear and precise accuracy in what he had to tell us and consideration to anything needed explained.
Well done Tom
5 *****
Efficient and friendly advisors
Efficient and friendly advisors
The process of getting the loan was so…
The process of getting the loan was so easy and the team member(Adam) was so friendly and good.
Great customer service kept in contact…
Great customer service kept in contact through out the process
Professional service
Professional service
Thoroughly went through everything so we understood all aspects.
James was very polite and explained everything to my daughter and I.
Thankyou
Fast service
Fast service, Trustworthy and very helpful team.
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