Sheds For Less Direct Avaliações 236

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased this shed for a rental home I own. The delivery was quick and easy. I hired someone to assemble the shed and they had no complaints. I needed an unassembled shed because the yard is fe... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Pro: The chat is simple and easy to use. When you go to your account you can bring back the entire chat from start to finish even if multiple contacts. Con: SFL doesn't just put a hold on your CC... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kit arrived when promised. All materials list arrived in great condition. Absolutely no missing parts. Directions were clear. I called on weekend with a question and quickly got a call back and easy... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Does somebody have something against actual text instructions here? It was a real struggle trying to interpret the drawings in order to put this together. Also, it would be really helpful if the par... Ver mais

Detalhes da empresa

  1. Centro de Jardinagem
  2. Loja de Móveis

Escrito pela empresa

ShedsForLessDirect.com is the original online retailer for nationwide storage sheds and building in the USA. Operated by Sheds Direct Stores, LLC, a family-owned company founded in 2006 and based in O’Fallon, Missouri. The business was created to provide homeowners across the United States with factory-direct pricing on high-quality brand sheds, garages, barns, greenhouses, carports, and other outdoor structures by partnering directly with leading manufacturers and shipping products straight from the source. The company carries a wide selection of products in multiple materials including vinyl, wood, metal, and plastic from well-known brands such as Best Barns, DuraMax, EZ-Fit, Handy Home, Keter, Lifetime, Little Cottage, Palram - Canopia, Rubbermaid, Suncast, Versatube and many more! A dedicated team is available 7 days a week with live support helping customers find storage solutions for every backyard and budget. All orders include free nationwide shipping and are supported by manufacturer warranties and a 30-day return policy. Customer support is available seven days a week via phone, email, and live chat, and the business has received thousands of reviews from customers highlighting competitive pricing, product variety, and responsive service.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

236 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

shed for a rental home

I purchased this shed for a rental home I own. The delivery was quick and easy. I hired someone to assemble the shed and they had no complaints.

I needed an unassembled shed because the yard is fenced and there is no access for a preassembled unit. I like that it is metal, so there is no maintenance like painting or staining needed.

30 de abril de 2025
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Hi Mr. Oliver,

Thank you so much for taking some time out of your day today to share your experience. We’re thrilled to hear that delivery went smoothly and that assembly was easy for your installer. It’s great to know the shed was the perfect fit for your needs at your rental property with the fenced yard, and that you’re enjoying the low maintenance of a durable metal design.

We truly appreciate your business and your thoughtful feedback. If you ever need another storage solution or have any questions, we’re always just a phone call away and always happy to help. Thank you again for your business and support!

Warm Regards,
Sheds For Less Team

Avaliado com 5 de um total de 5 estrelas

Kit saved time & money

Kit arrived when promised. All materials list arrived in great condition. Absolutely no missing parts. Directions were clear.
I called on weekend with a question and quickly got a call back and easy answer to my question.
I have the knowledge and skills to build a shed from scratch, but I appreciated this kit saving time and money. Thanks

2 de maio de 2025
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you so much for taking time out of your day to write this fantastic review! We're thrilled to hear your Best Barns shed kit arrived on time and in perfect condition, and that the clear instructions made the process smooth. It's great to know that even with your building experience, the kit still saved you time and money - that's exactly what we aim for! We also appreciate you mentioning our weekend support - our team is always happy to help. Thanks again for choosing us, and enjoy your new shed!
-Sheds For Less

Avaliado com 5 de um total de 5 estrelas

The shed is made of quality materials

The shed is made of quality materials, instructions were easy to follow and communication with Sheds for Less personnel was prompt and helpful.

16 de maio de 2025
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you so much for taking the time to leave such a kind and thoughtful review. We truly appreciate your support and are thrilled to hear that you had a positive experience.

Your feedback not only brightened our day but also helps others feel confident in choosing us. We’re grateful for customers like you and look forward to serving you again in the future.

If there’s ever anything more we can do for you, please don’t hesitate to reach out to our staff 7 days a week.

Warm regards,
-Sheds For Less team

Avaliado com 1 de um total de 5 estrelas

The Worst Experience - Highly Unprofessional

On April 28, I ordered a shed from this company. What should’ve been a routine delivery turned into a bizarre string of excuses, cancellations, and finally—threats from the company’s owner when I left a 1-star review.

The shed was originally promised by May 13. When it didn’t show up, I was told May 15, then May 29—but I never received tracking, and the shed was ultimately canceled before that final date.

Additional follow-ups brought a bevy of excuses:
- It was lost
- It was missing a dormer
- Possible weather delays
- Busy season
- Third-party warehouse confusion
- Not in stock

After weeks of failure, I left an honest 1-star review with my personal opinion of the company. In response, the owner began emailing me directly—not to help, but to threaten and insult me.

Here are his verbatim quotes:

1. “I will come after you for damages.”
2. “You will be met quickly with a civil lawsuit.”
3. “I’ve done it before and I’ll do it again.”
4. “It’s time for you to move on.”
5. “You have more problems than a wood shed.”
6. “Every company you deal with scams you.”
7. “I know who you are.”

Next I received a letter from an attorney, demanding that I remove my review.

These were direct and inflammatory threats from a company who failed to deliver a product—and then seemingly tried to silence the customer who complained.

This type of response may violate the Consumer Review Fairness Act, which protects consumers' rights to express honest opinions about products and services.

It may also run afoul of anti-SLAPP laws, which are designed to stop businesses from using legal threats to silence public criticism.

I never got the shed. But I got a firsthand look at what this company is all about.

Disclaimer:
This review reflects my personal experience and opinions, supported by direct quotes and documented communication with the company. All statements are made in good faith and are protected under the Consumer Review Fairness Act and applicable anti-SLAPP laws.

28 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

Best Service

I've had the opportunity to communicate with the Sheds For Less direct team closely, and I can see their care for providing an honest and caring service to their customers. I've seen their interest in providing a seamless experience to everyone and anyone who interacts with them. 100% my first choice on their market!

8 de maio de 2025
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review Kheri, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 5 de um total de 5 estrelas

Working with ShedsForLessDirect.com has…

Working with ShedsForLessDirect.com has been a fantastic experience! Their commitment to providing sustainable, customizable outdoor solutions really stands out in today’s growing DIY market. With an impressive range of products, from eco-friendly storage sheds to durable greenhouses, they’re meeting the needs of consumers who prioritize both quality and environmental responsibility. It’s clear that their focus on innovation and customer satisfaction has helped them earn industry recognition. If you’re looking for reliable, affordable, and sustainable outdoor structures, I highly recommend ShedsForLessDirect.com!

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 5 de um total de 5 estrelas

Storage Solutions Made Easy

I recently had the pleasure of purchasing a garden shed from this website and I have to say, it was a fantastic experience from start to finish! As someone who loves gardening but often struggles with storage, I was on the hunt for the perfect shed to keep my tools organized. The website was incredibly user-friendly, making it easy for me to browse through a variety of options. I appreciated the detailed product descriptions and high-quality images that helped me visualize how each shed would fit into my backyard. When it came time for delivery, everything went smoothly. My shed arrived right on schedule and in perfect condition.Now that the shed is set up, I couldn’t be happier with the quality. The craftsmanship is outstanding, and it fits perfectly in my backyard. It’s spacious enough for all my gardening tools and outdoor equipment, and it adds a lovely touch to my outdoor space.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 2 de um total de 5 estrelas

Bad Customer Service

Decent prices, but meh customer service.

I bought a shed from this company at the end of March. About a week later they called to tell me there was a delay. I was fine with the delay so I kept the order.

During that conversation, they made it very clear that I needed to answer calls in the coming weeks. I would be receiving a call to schedule my delivery. I even provided them with a backup phone number in case they could not reach me, at their request.

Fast forward to today and the shed was just dropped off in front of my house. I received no phone calls or emails. No communication at all. When I called the company to inform them of this, they told me it was an error on the part of the carrier and there was nothing they could do.

Now, I did not choose the carrier, nor am I responsible for the logistics of shipping a shed. That's what I paid this company to do. So when I hear the blame be passed on to a sub contractor they chose, I still think that's their issue to correct. They disagree.

Now I get to take unscheduled leave from work to deal with this. I'm sure the shed will be just fine, but yikes what a nightmare. $1500 for a big fat inconvenience and lost wages.

24 de abril de 2024
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Hi Albert,

Thank you for taking the time to share your feedback, and we’re truly sorry again for the frustration caused by your delivery experience last year. We completely understand how upsetting it must have been to have your shed delivered without an appointment.

Although our team paid the carrier fee to ensure a scheduled delivery call with signature, it’s clear the carrier did not follow through as expected, and that’s not the level of service we want for our customers. While the carrier’s actions were outside of our direct control, we take full responsibility for making sure our partners meet the standards we promise.

Since then, we’ve taken extra steps to help prevent this from happening again by selecting more reliable partners for our deliveries. Our goal is to make every delivery smooth, predictable, and respectful of your time.

We truly appreciate your feedback, patience and understanding.

Warm Regards,
Sheds For Less Team

Avaliado com 5 de um total de 5 estrelas

I was a little hesitant at first just…

I was a little hesitant at first just because there are so many scams online. This was a super easy transaction they communicate very well . We were called to verify shipping address and then we had our shed . Two weeks from start to finish I will be buying another shed from them. Great job 👏

25 de março de 2024
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 5 de um total de 5 estrelas

Great time saver

Instructions were very detailed with great illustrations. Overall the shed kit was a great time saver because everything is pre cut preciesly to size.

25 de fevereiro de 2024
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for being a valued customer. We really appreciate your business and continued support. Trustpilot collects reviews of our company and this review looks like you are reviewing the product. If you have a moment please update this to a review of your experience with our company. We hope that we provided you 5 star service! Our website collects product reviews to help future customers and we would be grateful for your product review there. If we can assist you in any way please reach us 7 days a week by email, chat or phone 877-307-4337. Thanks again for choosing Sheds For Less!

Update: Thank you for updating your review to 4 stars after our communication! Thanks again for your business we are very thankful for your support! -Sheds For Less Team

Avaliado com 5 de um total de 5 estrelas

The sheds are perfect and beautiful

The sheds are perfect and beautiful. Took two of us two full days to assemble two sheds. The roofs were a bit difficult - didn't quite line up, but all came out well in the end.

11 de novembro de 2023
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service
Answered all my questions (even after I paid)
Will use again

10 de setembro de 2023
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please call, email or chat with us 7 days a week.
Thanks again! - ShedsForLess Team

Avaliado com 5 de um total de 5 estrelas

Fantastic Customer Service! John is the best

John with Sheds for Less was remarkably helpful! His customer service was unparalleled. We received a damaged door with our kit and he got me a new one the very next day. The kit overall was great, but the responsiveness and care truly sets them apart!

15 de setembro de 2023
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please call, email or chat with us 7 days a week.
Thanks again! - ShedsForLess Team

Avaliado com 5 de um total de 5 estrelas

Easy install just follow instructions

Shed was easy to put together and directions were easy to follow. It took us about a week to complete. The hardest part was leveling and digging out a spot to put it. Once level we ordered gravel and made a plywood base with all pressure treated lumber using 2 by fours per shed instructions.
Very happy with this project and it looks great and doesn’t leak.

6 de julho de 2023
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 5 de um total de 5 estrelas

The Whole experience was EASY

The Whole experience was EASY. I am not a tech person, the website was easy to navigate to pick my shed. It was easy to place the order. Good price. In stock. Arrived in a timely manner. The delivery person was very nice and “dropped “ the shed where I wanted it.
The shed went together very well. Read the instructions and follow.
I am very pleased with my new shed and would recommend this shed

21 de maio de 2023
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 5 de um total de 5 estrelas

Sheds For Less: the real deal

Sheds For Less had the product I wanted at the best price, considering delivery was free. They communicate every step of the way. Delivery was quick and the delivery person was so helpful in that he didn’t just drop it in my driveway like many others would have. AND…he carted away the pallet that I didn’t need to keep.

2 de maio de 2023
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 1 de um total de 5 estrelas

I order a shed and I kept asking why…

I order a shed and I kept asking why the shipment tracking is delay. The customer service keep telling me it’s coming and to call the shipping truck. After 3 weeks of delayed shipment, I finally called my credit card to dispute the charge then they finally called me and tell me that the delivery carrrier was in an accident. Meanwhile they wasted all my time.

28 de abril de 2023
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

We apologize for the time this took us to resolve. The carrier Estes Express was not able to give us a straight answer on why the shipment was delayed until they figure it out. The truck carrying your shipment was in a severe traffic accident and all the contents of the trailer were destroyed. Once they were able to update us with this information we were able to offer you a reshipment of a new item or a full refund. You chose a full refund and that has been processed back to your credit card. We apologize for the inconvenience caused by this unfortunate event.

Avaliado com 4 de um total de 5 estrelas

Pros and Cons

Pro: The chat is simple and easy to use. When you go to your account you can bring back the entire chat from start to finish even if multiple contacts.

Con: SFL doesn't just put a hold on your CC account to verify funds, they charge the full amount immediately whereas most don't charge until shipped. I feel that should be better communicated.

All in all decent experience and will use again and recommend to friends and family.

11 de novembro de 2022
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

Avaliado com 1 de um total de 5 estrelas

I would have given zero stars if…

I would have given zero stars if possible. I purchased a shed in early November and was dissatisfied with the quality of the shed. After the 25% restocking fee, the $300 decrease for the ‘free’ shipping, and what it would cost me to ship it back I’d actually be out of pocket more than if I gift it to someone. Buyer beware!

22 de novembro de 2022
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Hi Ms. Deland,
We apologize for the cost to return your item. The item you ordered ships freight due to it's oversized weight which is very expensive. When you checked out on our website the return cost is explained in our terms of service you had to read and agree to. When ordering an item that ships oversized freight you should always make sure the item is exactly what you need to prevent a buyers remorse return costing you a lot of unnecessary shipping fees. Our free shipping is to get the item delivered to you but if you decide to return it for reasons outside of our control we require you to cover the shipping costs both ways to protect our business from losses. We apologize for any confusion and inconveniences on your order. The product you ordered is one of our best sellers and best rated which meets most consumers needs. You might be surprised in the quality once you assemble your product. Respectfully, -Travis (owner)

Avaliado com 5 de um total de 5 estrelas

This is for the shed itself

This is for the shed itself, great product. The build quality was great, and no issues with fitment. For a plastic shed I was very happy with the quality and price. Delivery was less than stellar and the communication between seller and shipper were the worst I've ever dealt with. At the end of the day they have it at the lowest price and it's a great shed.

1 de outubro de 2022
Avaliação não solicitada
logotipo da Sheds For Less Direct

Resposta de Sheds For Less Direct

Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know.
Thanks again! - ShedsForLess Team

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