Absolutely looooove these slippers. They are warm in a way I’ve never had in a slipper before. I’m very excited for cold winter nights now. They feel so soft and I love the colours I ended up getting... Ver mais
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Disappointed, after only 4 months they have broken, stitching on one slipper has come completely apart. State they cannot replace or refund due to age! Thought they would last longer. Offered a small... Ver mais
A empresa respondeu
Horrific customer service. Wouldn’t replace a pair of slippers which were clearly mis-sized as they were apparently ‘worn’ despite the fact they couldn’t actually BE worn as they didn’t fit!!! They... Ver mais
A empresa respondeu
Ordered a pair of the zodiac slippers and a pair of mittens. The slippers came later then expected and it’s because of Royal Mail strikes as they post with DPD and the mittens where missing, the mitte... Ver mais
Detalhes da empresa
Escrito pela empresa
Shop here for genuine sheepskin slippers for women, men and kids. Free delivery on all UK orders. Next day delivery and international shipping also available.
Informações de contato
1 Thane Works, N7 7NU, London, Reino Unido
- help@sheepers.co.uk
- sheepers.co.uk
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I ordered a sheepskin cat bed
I ordered a sheepskin cat bed. It was such a fantastic purchase. It came quickly in the post, and it’s beautifully made. We recently lost one of our cats in an accident, and his surviving brother was really comforted by having somewhere safe and cosy to sleep. We are so grateful we found something that made him so happy.
Lovely but disappointed
Lovely and warm slippers. But boy do they make a lot of noise squeaking all the time. Worn every day in the hope it would eventually stop but after four months I am giving up. Customer services are quick and polite but very generic response with very little personalisation which is a little disappointing. If you can put up with very annoying squeaking on every step then you’ll be fine. But I’m off to buy another brand as my arthritis can’t cope with trying to walk on my toes to stop the squeaking driving my family mad!
I wanted sheepers for so long I finally…
I wanted sheepers for so long I finally made the purchase in Nov 22, because of strikes I didn't receive them for a month which I understood, but 3 weeks after wearing them the stitching became undone to which I sent them photographic evidence and their answer was sending a repair kit, now I have sewing experience but a week after repair the new thread has broke, I do not think they are value for money and would never purchase again....I was hoping they would last me years but I may aswell have gone to shoezone....
Update
The slippers sat in the garage for about a year before my husband got round to sorting them with his building line which is a lot stronger than original thread,so I now have cosy feet this winter but for the price you would expect them to be good.
Beautiful slippers
Beautiful slippers, I always get compliments when wearing them. Customer service has been fantastic too.
Great customer service
Having bought some Sheepers for my toddler daughters , I decided I needed a pair too as the quality is gorgeous. Great customer service and speedy delivery. They are really comfy and fit perfectly.
Sheepers Slipkit
I recently received a slipkit (make your own slippers kit) and I absolutely love it! It’s so satisfying making something yourself! The slippers are really great quality and the rainbow thread looks brilliant! When I contacted customer service about a tiny problem, they were brilliant and responded really quickly!
Not as ethical as they’d have you believe!
Ordered a pair just after Christmas and the delivery window was missed by a country mile. When questioned, they promised a refund of the delivery charge “the next day”. That was almost a month ago and despite several chased emails with a screenshot of the false promise, they have gone totally dark on me. Ignored everything since. So, so bad.
It’s not a lot of money in the grand scheme of things, but I object to a company trying to market themselves as small and ethical, when in fact they are anything but.
Also, the slippers look pretty crap (haven’t worn them yet as I have such negative feelings about the company). Don’t bother. They’re not all that. Caveat emptor
Bad product and customer service
They creak when I walk
Had a pair of sheepers for Christmas. They looked well made but when I wear them they creak! I thought it’s because they are new but weeks later they are still the same. It’s driving me mad.
Customer service basically said ‘you can still wear them’. They are supposed to be made of all leather and the outers are but I think the inner sole is something else. Anyway, would not buy again.
Avoid
Received slippers just after Christmas and within a week or so the stitching has come apart - I have sent photographic evidence of this to Sheepers. They have offered a refund or exchange, but only if I sent them back at my own expense. I am reluctant to do this having read other reviews where similar has happened and they have refused refunds/exchanges due to items being worn. I have asked for a partial refund instead which they have refused. It has been interesting that the emails sent initially were responded to very slowly, but I had an almost instantaneous reply to point blank refuse the partial refund. Really disappointed in both the slippers and the unwillingness to compromise.
Great quality products
Great quality products, fast delivery. I have have two pairs of gloves and a pair of slippers. I love them and the gloves keep my hands so warm and cosy even in the coldest conditions. I recently had to contact customer services and the service was amazing and prompt! Highly recommend 😊
Ordered a pair of the zodiac slippers…
Ordered a pair of the zodiac slippers and a pair of mittens. The slippers came later then expected and it’s because of Royal Mail strikes as they post with DPD and the mittens where missing, the mittens arrived today (10/10/2023) and they’ve sent 2 right hand mittens. 🤦🏻♀️ email replies hardly ever get replied too so now waiting on a reply to see how I can make THEIR mistake right. No doubt they’ll want me to return the mittens before they send me a new pair out, it will be summer by the time this gets corrected if it ever does.
Such wonderful customer service and a…
Such wonderful customer service and a brilliant product. Can't recommend enough
Fantastic slippers & Customer service!
I brought my Daughter & sister some Sheepers as Christmas gifts, unfortunately they needed the next size up, the exchange process was beyond easy & the customer service team contacted me throughout to make sure I was happy 🤩
I certainly was/am thank you 😁
They can't wait to bop about in their floofy Sheepers!!😍 💕 🙌 🐑 🐏 ☁️ 🦸🏼♀️ 🦸🏻♀️
Catalogue of errors
Items were late. They lied about it being posted. Waited a month for delivery only for incorrect items to arrive again LATE. Did not care that it ruined xmas for certain people but gladly took my money. Better off using elsewhere. The epitome of 'not giving a crap'.
AVOID!!
I wanted sheepers for so long
I wanted sheepers for so long. We were told to size up, but we're far too big. When I put them on, they are so hard and uncomfortable that I can't wear them. So disappointed as they look lovely.
Outstanding product & customer service
Highly recommend Sheepers not just for gorgeous slippers but also for amazing customer service throughout.
Due to Royal Mail strikes my order was later than expected but the sheepers team couldn’t have been more helpful & kind.
When my order did arrive well it was most definitely worth the wait. The products look lovely on their website but just wait till you actually see them in person as they are gorgeous & so comfortable. You will most definitely not be disappointed.
Thank you again Sheepers team
Gorgeous Slippers and great customer service
Gorgeous Slippers. Ordered on Black Friday and took a good month to arrive due to Royal Mail strikes - absolutely not the fault of Sheepers. Customer service were always lovely and reassuring. Would recommend and will buy again!
Got my Sheepers today and they fit…
Got my Sheepers today and they fit well- I read some advice about sizing down if between sized as they stretch and this has worked out well! Wool is fairly soft. Shoes are quite narrow so some might need to consider that when ordering, or perhaps they will stretch to fit!
Main issue was lack of contact during the delivery delay. As a seller I totally understand how frustrating the delays are, but not responding to emails for over 2 weeks left me quite worried- especially when the tracking number doesn’t come as standard on the dispatch email.
Thankfully now it looks as though they have an automatic email which helpfully gives a timeframe in which they aim to reply. It was a shame that they weren’t willing to apologise for the total radio silence but at least they arrived in the end. I’d probably consider buying another pair in future but only if I could get them from a shop.
Amazing slippers
I have purchased several pairs of these slippers in various guises.. they are comfortable,warm and I wear them to death. The only reason I have ordered multiple times is that 1/ I do wear them outside (which they are not designed for..my choice) and 2/ I want i try different styles. Currently working between 3 pairs and ordered another 2 for myself and 1 pair as a gift. I love everything about these slippers and the company ethos. This last order was later arriving than usual, but customer service responded right away and my slippers arrived the next day. I will continue to buy these as ling as they are available 🙂
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