From Office scheduling and confirmation to receiving an email update on the day of the engineers arrival on site. Can not fault the process. The engineer who arrived was also very pleasant and knowled... Ver mais
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Veja o que dizem as avaliações
Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the paramet... Ver mais
A empresa respondeu
After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away! Very reassuring with such a large investment that you have a team o... Ver mais
A empresa respondeu
I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, cal... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Geradores
- Consultor de Engenharia
- Equipamentos e Soluções em Energia
- Fabricante
- Fornecedor de Equipamentos Elétricos
- Serviço técnico
Escrito pela empresa
Trusted for over 40 years by public and private organisations, we supply, install and maintain all aspects of Standby Power, Uninterruptible Power Supplies and Combined Heat & Power Systems. From feasibility and design advice, through to integration and commissioning, we provide peace of mind with a turn-key solution.
Informações de contato
Reino Unido
- shentongroup.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
From Office scheduling and confirmation…
From Office scheduling and confirmation to receiving an email update on the day of the engineers arrival on site. Can not fault the process. The engineer who arrived was also very pleasant and knowledgeable with a service sheet being sent straight away after the sign off. Thank you for a streamlined service visit.
Swift and thorough.
Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the parameters on the switch gear in order to stop the gererator kicking in too often.

Resposta da Shenton Group
Came onsite promptly and completed the…
Came onsite promptly and completed the job in a reasonable time. All good.

Resposta da Shenton Group
Engineer on Time
Engineer on Time, Thorough Inspection with Prompt Report of Service Emailed

Resposta da Shenton Group
We have always received a good service…
We have always received a good service and staff are helpful

Resposta da Shenton Group
Great service!
After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away!
Very reassuring with such a large investment that you have a team of experts right behind you.

Resposta da Shenton Group
Management of Sub contractors
I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, call outs, remedial works all by sub contractors, I may as well go direct and save.

Resposta da Shenton Group
Relatively quick at issuing quotations…
Relatively quick at issuing quotations and helpful throughout the process

Resposta da Shenton Group
No service was done only an inspection
No service was done only an inspection, I was lead to believe the money I gave you up front was for a service, £1800 is very expensive for a inspection

Resposta da Shenton Group
awful
charged to come out, didn't fix the problem and sent another quote to revisit.

Resposta da Shenton Group
Ex employee`s review
I worked for this company for nearly 15 years. Brilliant place to work. Happy staff, supportive and innovative management, positive mindset makes for a satisfying and progressive work experience.

Resposta da Shenton Group
The Shenton team are one of my favourite teams to work with !
The Shenton team are always happy to help with any issue, the service provision is exactly as needed, never any issues. They have a can do attitude, always happy to provide extra reports if needed and more !

Resposta da Shenton Group
Feedback
Always competitive and return requested quotes on time. Thank you for your continued support.

Resposta da Shenton Group
What do you need in case of emergency!
We had an emergency with one of our generators, and they were fantastic; they responded quickly, sorted out the issue, and clearly explained what had gone wrong.
During their regular service visit, their technician Joseph was great too. He was very knowledgeable and professional, took the time to explain what was recommended, and offered a few different options to choose from.
Shenton is a really professional and reliable company, great service every time!
Vittorio

Resposta da Shenton Group
“Shenton Group provide us with excellent estimating support"
“Shenton Group provide us with excellent estimating support on many projects, always returning on time or advising up-front if it’s something they can’t offer, which is invaluable.
Their professional and pro-active approach has cemented them as one of our go to providers for generator and UPS systems.”
Ian Hedges - Briggs & Forrester
Outstanding Service and Exceptional…
Outstanding Service and Exceptional Equipment – Over a Decade of Excellence with Shenton Group
I have had the pleasure of working with Shenton Group for over ten years, and throughout this time, they have consistently demonstrated a standard of excellence that is truly unparalleled in the industry. As a building services consultant, I have relied on their high-performance equipment and expert support across a wide range of projects, and they have never failed to deliver.
Our relationship began with the implementation of Combined Heat and Power (CHP) units supplied by Shenton Group. These systems have proven to be exceptionally reliable, efficient, and robust—some of the best I have encountered in the market. Their technology is clearly the result of continuous innovation and deep industry knowledge. More recently, we have extended our collaboration by specifying Shenton Group’s backup generators as the standard solution for all our major projects. These systems provide critical resilience and peace of mind for our clients, particularly in sensitive or mission-critical environments.
What truly sets Shenton Group apart, however, is the calibre of their team. Their engineers are not only highly knowledgeable and technically proficient, but also incredibly approachable and responsive. Whether we require detailed technical advice during design development or urgent support on site, the Shenton team always provides prompt and practical solutions. Their customer support is second to none, and their willingness to assist—no matter the complexity or urgency of the issue—has made them an invaluable partner in our work.
I wholeheartedly recommend Shenton Group to any consultant, contractor, or end client seeking reliable power solutions and outstanding engineering support.
Outstanding service in the generator world
Having suffered 16 inches of flood water throughout our retail furnishings store, we were in desperate need for power, as all had been knocked out.
Having enquired with Shenton about hiring a trailer based generator on Saturday morning, we had one installed within hours, enabling us to run 8 commetcial dehumidifiers and 7 Aquavacs without disruption.
Well done Shenton you excelled and saved us days in our drying out process, while waiting for mains to come back on.
Thankyou
O how refreshing it was to deal with a…
O how refreshing it was to deal with a company for the first time, who were professional and understanding in every way. The engineer battled the weather/traffic up from the south coast on a Friday afternoon and investigated thoroughly and resolved our generator problem !! Thank You

Resposta da Shenton Group
The engineer Alex was extremely…
The engineer Alex was extremely helpful, knowledgeable, & friendly. Also happy even though it spent the entire day in the cold and rain.
The office team are also very responsive and accommodating.
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