Shenton Group Avaliações 

22
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From Office scheduling and confirmation to receiving an email update on the day of the engineers arrival on site. Can not fault the process. The engineer who arrived was also very pleasant and knowled... Ver mais

Avaliado com 5 de um total de 5 estrelas

Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the paramet... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away! Very reassuring with such a large investment that you have a team o... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, cal... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Geradores
  2. Consultor de Engenharia
  3. Equipamentos e Soluções em Energia
  4. Fabricante
  5. Fornecedor de Equipamentos Elétricos
  6. Serviço técnico

Escrito pela empresa

Trusted for over 40 years by public and private organisations, we supply, install and maintain all aspects of Standby Power, Uninterruptible Power Supplies and Combined Heat & Power Systems. From feasibility and design advice, through to integration and commissioning, we provide peace of mind with a turn-key solution.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

22 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(22)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

From Office scheduling and confirmation…

From Office scheduling and confirmation to receiving an email update on the day of the engineers arrival on site. Can not fault the process. The engineer who arrived was also very pleasant and knowledgeable with a service sheet being sent straight away after the sign off. Thank you for a streamlined service visit.

24 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Swift and thorough.

Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the parameters on the switch gear in order to stop the gererator kicking in too often.

14 de setembro de 2026
logotipo da Shenton Group

Resposta da Shenton Group

Thanks Pete for your reply, very happy to get that sorted for you. Always here to help!

Avaliado com 5 de um total de 5 estrelas

Engineer on Time

Engineer on Time, Thorough Inspection with Prompt Report of Service Emailed

28 de julho de 2026
logotipo da Shenton Group

Resposta da Shenton Group

Thanks Paul, we are pleased to be of service!

Avaliado com 5 de um total de 5 estrelas

Great service!

After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away!
Very reassuring with such a large investment that you have a team of experts right behind you.

7 de agosto de 2026
logotipo da Shenton Group

Resposta da Shenton Group

Pleased to support you John! Thanks for your review!

Avaliado com 1 de um total de 5 estrelas

Management of Sub contractors

I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, call outs, remedial works all by sub contractors, I may as well go direct and save.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Shenton Group

Resposta da Shenton Group

Hi James, I am sorry you have experienced this. This is not a normal situation to experience. Please can you email me nicole.wells@shentongroup.co.uk. A member of the team will be reaching out shortly to rectify this.

Avaliado com 1 de um total de 5 estrelas

No service was done only an inspection

No service was done only an inspection, I was lead to believe the money I gave you up front was for a service, £1800 is very expensive for a inspection

1 de julho de 2026
logotipo da Shenton Group

Resposta da Shenton Group

Hi Adam, I am sorry to hear you have experienced this. I will escalate this for you and get a member of our team to contact you shortly.

Avaliado com 1 de um total de 5 estrelas

awful

charged to come out, didn't fix the problem and sent another quote to revisit.

8 de julho de 2026
logotipo da Shenton Group

Resposta da Shenton Group

Hi Michael, thank you for reaching out, and I am sorry to hear you have experienced this. One of our team will be in touch shortly to rectify the issue.

Avaliado com 5 de um total de 5 estrelas

Ex employee`s review

I worked for this company for nearly 15 years. Brilliant place to work. Happy staff, supportive and innovative management, positive mindset makes for a satisfying and progressive work experience.

6 de agosto de 2026
logotipo da Shenton Group

Resposta da Shenton Group

Thanks for all of your hard work and dedication Mark!

Avaliado com 5 de um total de 5 estrelas

Feedback

Always competitive and return requested quotes on time. Thank you for your continued support.

6 de agosto de 2026
logotipo da Shenton Group

Resposta da Shenton Group

Thanks Billy, more than happy to support!

Avaliado com 5 de um total de 5 estrelas

What do you need in case of emergency!

We had an emergency with one of our generators, and they were fantastic; they responded quickly, sorted out the issue, and clearly explained what had gone wrong.
During their regular service visit, their technician Joseph was great too. He was very knowledgeable and professional, took the time to explain what was recommended, and offered a few different options to choose from.

Shenton is a really professional and reliable company, great service every time!

Vittorio

10 de novembro de 2025
Avaliação não solicitada
logotipo da Shenton Group

Resposta da Shenton Group

Thanks so much Vittorio for sharing your experience. We are only too happy to support you!

Avaliado com 5 de um total de 5 estrelas

“Shenton Group provide us with excellent estimating support"

“Shenton Group provide us with excellent estimating support on many projects, always returning on time or advising up-front if it’s something they can’t offer, which is invaluable.
Their professional and pro-active approach has cemented them as one of our go to providers for generator and UPS systems.”

Ian Hedges - Briggs & Forrester

28 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Service and Exceptional…

Outstanding Service and Exceptional Equipment – Over a Decade of Excellence with Shenton Group

I have had the pleasure of working with Shenton Group for over ten years, and throughout this time, they have consistently demonstrated a standard of excellence that is truly unparalleled in the industry. As a building services consultant, I have relied on their high-performance equipment and expert support across a wide range of projects, and they have never failed to deliver.

Our relationship began with the implementation of Combined Heat and Power (CHP) units supplied by Shenton Group. These systems have proven to be exceptionally reliable, efficient, and robust—some of the best I have encountered in the market. Their technology is clearly the result of continuous innovation and deep industry knowledge. More recently, we have extended our collaboration by specifying Shenton Group’s backup generators as the standard solution for all our major projects. These systems provide critical resilience and peace of mind for our clients, particularly in sensitive or mission-critical environments.

What truly sets Shenton Group apart, however, is the calibre of their team. Their engineers are not only highly knowledgeable and technically proficient, but also incredibly approachable and responsive. Whether we require detailed technical advice during design development or urgent support on site, the Shenton team always provides prompt and practical solutions. Their customer support is second to none, and their willingness to assist—no matter the complexity or urgency of the issue—has made them an invaluable partner in our work.

I wholeheartedly recommend Shenton Group to any consultant, contractor, or end client seeking reliable power solutions and outstanding engineering support.

15 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service in the generator world

Having suffered 16 inches of flood water throughout our retail furnishings store, we were in desperate need for power, as all had been knocked out.
Having enquired with Shenton about hiring a trailer based generator on Saturday morning, we had one installed within hours, enabling us to run 8 commetcial dehumidifiers and 7 Aquavacs without disruption.
Well done Shenton you excelled and saved us days in our drying out process, while waiting for mains to come back on.
Thankyou

6 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

O how refreshing it was to deal with a…

O how refreshing it was to deal with a company for the first time, who were professional and understanding in every way. The engineer battled the weather/traffic up from the south coast on a Friday afternoon and investigated thoroughly and resolved our generator problem !! Thank You

16 de dezembro de 2022
Avaliação não solicitada
logotipo da Shenton Group

Resposta da Shenton Group

Thank you David, we are pleased to support you and get you up and running again!

Avaliado com 5 de um total de 5 estrelas

The engineer Alex was extremely…

The engineer Alex was extremely helpful, knowledgeable, & friendly. Also happy even though it spent the entire day in the cold and rain.
The office team are also very responsive and accommodating.

24 de novembro de 2022
Avaliação não solicitada

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