**edited review to add a star after Ship Smart reached out to rectify the situation a bit by offering a partial refund. Ana from customer service was particularly kind and helpful. I appreciate the... Ver mais
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Veja o que dizem as avaliações
Overall decent. Samantha was very communicative on the front end of the process. We were able to get scheduled quickly. The price I'd say was reasonable. I paid for extra insurance and in house... Ver mais
What started out as a good experience turned ugly when both of my valuable pieces were damaged. One was done while their crew packaged the item and didn't own up to it. I had gone through the steps r... Ver mais
You can see my review from over a month ago below. Guess what? They still cannot figure out where my deceased grandmother’s stained glass piece is that was passed down to me. This is absolutely ridicu... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Escrito pela empresa

Informações de contato
783 Rio Del Mar Blvd Suite 9, 95003, Aptos, Estados Unidos
- (866) 333-8018
- eServices@shipsmart.com
- shipsmart.com
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Ship Smart Inc provided excellent service!
Ship Smart Inc. provided excellent service: friendly, efficient and trustworthy.
They delivered everything in good shape and in a timely manner.
they work super smooth and careful
they work super smooth and careful! thank you for delivering my extra fragile goods!
Very Happy
We had a medium size load of my wife's deceased parents prized possessions to ship from LA to Portland. Too big for us, but too small for a moving company. Everyone we dealt with was very kind and professional and everything arrived in good shape and when promised!
Grandma's Desk
Professional, on time, courteous, undamaged antique desk.
So very pleased. Reasonably priced too.
Such a professional job!
Such a professional job! Furniture was well wrapped and taken care of! We’d definitely use them again!
Cross Country Exceptional Service
Exceptional Service, very detailed, efficient and a pleasure to work with!! Would definitely consider them again.
Ship Smart is the place to go for small…
Ship Smart is the place to go for small and not so small deliveries. Dining Room furniture was moved from Texas to Louisiana. The price was better than some of the other's I received. More importantly, the service and the handling of the furniture was very meticulous. No mishaps! Ronnie and Sylvia brought each piece in, unwrapped and setup. Beautiful! We appreciated them very much.
5 star service every step of the way
I’ve had 5 star service every step of the way with Shipsmart! My quote for 14 box and a china cabinet was sent ASAP. After a few adjustments regarding box dimensions I asked for a new quote and received it in less than 20 min. It was about $400 cheaper than the other long distance movers in the Houston area, I was ecstatic about the price. Shipsmart coordinates everything, we had Pack ‘n Send movers pick up my belongings in Houston, take it to a warehouse where everything was palleted and wrapped (my quote was spot on and did not change from the estimate I was given) and then Orbit Moving made the final delivery to my apartment in Orlando. Everything arrived just the way I packed it. I couldn’t be happier.
Pick up and delivery were on time and…
Pick up and delivery were on time and info promptly given about the route the shipment took. Excellent communication during the whole process.
Excellent service
Excellent service
I shipped two family tables to my nephew in Chicago. The men arrived at my house a few minutes before the scheduled time, went upstairs and collected the tables and left all within 5 minutes. Ship Smart arranged delivery with my nephew, and the tables were delivered in good condition. I was kept informed throughout the process, and am very satisfied.
The employees
The employees were fabulous. Trish and especially Carla were extremely helpful to me. The men that picked up my boxes and the men that delivered my boxes were professional,courteous and so nice to me. Everything went smoothly, I really felt that ShipSmart was a first class company.
Ship Smart did a marvelous job!
Ship Smart did a marvelous job of shipping an executive desk to NY and a jukebox to AZ for us. We chose to have both crated for extra piece of mind. Both arrived in the same condition they had departed the house. The recipients were impressed by the packing. Ship Smart did a great job of keeping us informed during the process of collecting, transporting and delivering these heirlooms.
Ship Smart is a great shipping company
Ship Smart is on time for pick up, they are careful with my items, and the items arrive at the destination in great condition. I’ve used Ship Smart three times and I’m planning a fourth right now. Employees are very nice and knowledgeable and call you back when they say they will.
Excellent Service
I had a very positive experience with Ship Smart during a very difficult, stressful period in my life. They helped ship my belongings back to me from another state safely during the COVID-19 pandemic and my interactions with all their staff were positive and friendly.

Resposta da Ship Smart Inc.
Best of the best!
Shipsmart is a bit pricey, but you get what you pay for. We have used them twice, from New York to Florida and from New York to Texas. Not 1 item lost or broken! Clear prompt communication and everything went amazingly well both times. We highly recommend.
Everyone was professional and my…
Everyone was professional and my beautiful cabinet was wrapped perfect.
Family Heirloom Sleigh Bed
The pick up was handled professionally at my end and my sister was also pleased with the receipt on her end.
Excellent service
Excellent service. Wonderful experience, everything was packed extremely well and my boxes and other furniture arrived in perfect condition. I would highly recommend you guys and definitely use you again.
The delivery driver in California was…
The delivery driver in California was very kind and helpful.
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