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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

As part of a running group, we partnered with Shoely on an event. The rep did the scan for us and a shoe expert provided a list of recommended shoes based on questions asked by the in-person rep. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The guidance video was a game-changer for me. The science behind why certain running shoes were suggested changed me from being loyal to one brand and now loyal to what my feet need. I've told everyon... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had the 3D scan done at the San Francisco marathon expo. It took a few minutes. Video analysis and recommendations came two weeks later. I just received my order. The shoes with the custom cushion f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been having pain in my feet that is difficult to describe.I ordered the sneakers Shoely suggested, but was disappointed my foot pain continued. August and I emailed back and forth, he suggested... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados

Escrito pela empresa

Shoely is your personalized online shoe store, using the power of 3D technology to deliver insanely comfortable shoes for running, walking, working, hiking and any other way you move.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

161 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Helpful customer support

When I received my shoes one insert was very uncomfortable. Customer service was very quick to correct the problem. My shoes were great but recently they started making noise just walking. I have used brooks athletic shoes for many years and have never had this happen.

28 de fevereiro de 2023
logotipo da Shoely

Resposta da Shoely

Thanks for the feedback, Lisa. Sounds like there may be some friction happening inside the shoe between it and the insole. Count on us to reach out directly to help resolve this for you.

Avaliado com 5 de um total de 5 estrelas

Highly recommended!!

August and the team is super nice and professional. After getting my feet scanned at the SF marathon Expo, I got my personalized recommendations for my training shoes. I always have a hard time looking for a good pair of shoes that fit my very wide feet, but August answered all my questions and gave me good suggestions for my running shoes based on the 3D scanning and my needs. The shoes with the insole arrived fast and fits so well!

15 de julho de 2023
logotipo da Shoely

Resposta da Shoely

So glad we could help, Greta! 😆

Avaliado com 5 de um total de 5 estrelas

USE THIS COMPANY!

USE THIS COMPANY!! I am an avid runner and purchase a pair of shoes 1x per month. Shoely customized my inserts and helped me choose the perfect shoes for my feet. The customer service has been a 10+. I love having the custom inserts as it makes the shoe not only more comfortable but a better feel on my feet. Once you try this company, you won't go back to any other shoe store.

25 de setembro de 2023
Avaliação não solicitada
logotipo da Shoely

Resposta da Shoely

Always a pleasure to help, Chad! 🙏

Avaliado com 5 de um total de 5 estrelas

Fast shipping, great fit, friendly company!

Fast shipping, great fit, friendly company!

I have flat feet, so a good shoe base matters a lot for me. Before Shoely, I already have a few shoes with custom insoles, but I didn’t enjoy waiting for weeks for the custom insoles to be fitted to every new shoes I buy (and paying a lot of money for each :”)). So I just gave up with the majority of my shoes, and just accept the pain XD.

I tried Shoely and was surprised with how convenient it is. Since they have my feet’s 3D measurement, it took less than a week for each pair of shoes to come to my doorstep, already with the custom insoles fitted in them. The website was also easy to use. And it’s cheaper than typical custom insoles :D.

I first tried ordering hiking boots; they were super comfortable! Then I “tested” by ordering shoes with flat base (something like Converse’s skater shoes, my fellow flat feet people would know how painful they can be for us). I used it three days straight walking in the malls, beach, and sidewalks; and wow that was the first time I don’t complain wearing flat bottom shoes! It’s been 2 months of constant wear for both shoes and the insoles are still strong :).

The team is also very kind. I emailed them asking for a personal recommendation for hiking shoes based on my 3D imaging and type of activities. Their recommendation was great. I’ve never tried that brand before and was surprised with how it fit to my feet so well and it fared so well in Bay Area hiking trails.

1 de agosto de 2023
logotipo da Shoely

Resposta da Shoely

Honored to support you, Chairuni! 🙏

Avaliado com 5 de um total de 5 estrelas

Shortly is the Best!

Love my consultation, insoles, and shoes! They fit my foot perfectly. I will be using Shoely from now on for work. I now know what to look for when I am out looking for shoes.

16 de maio de 2023
logotipo da Shoely

Resposta da Shoely

Glad we could help, Danielle! 😀

Avaliado com 5 de um total de 5 estrelas

Your feet are everything!

I love everything about this company. They've truly transformed the way I feel on my feet. I didn't necessarily have an issue however I always knew there was a way to find a better fit. Now, I can't imagine wearing a non-shoely shoe, and the fact that it's the same price is just crazy. THANK YOU!

11 de setembro de 2022
logotipo da Shoely

Resposta da Shoely

It's our pleasure to help keep you moving!! 🙏

Avaliado com 5 de um total de 5 estrelas

Great fitting shoes

Great fitting shoes! I’m very happy with the service.

17 de junho de 2023
logotipo da Shoely

Resposta da Shoely

Glad we could help, Gorkey! See you on the road! 👍

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Right away I could feel a (good) difference in support with my insoles! Didn't realize how much of a difference my shoes would be supportive with the insoles vs what I'd been using! Highly recommend Shoely! August and his crew know what they're doing!

12 de agosto de 2023
logotipo da Shoely

Resposta da Shoely

Thanks so much Pauline. Always happy to help! 😀

Avaliado com 5 de um total de 5 estrelas

Shoely - best customer service and awesome product

Met August and his team at the SF marathon expo. I was totally impressed with their product and wanted to give it a try. Right from the time they took my 3D leg measurements, I got follow up emails and texts. I got the shoes with my insert and August followed up to see how I was doing with my insert. This team is dedicated and helped my running experience more fun. Appreciate Shoely and I will go back again!

8 de julho de 2023
logotipo da Shoely

Resposta da Shoely

Thanks so much, MG! It's truly our pleasure 🙏

Avaliado com 5 de um total de 5 estrelas

A better way to buy running shoes

I had the 3D scan done at the San Francisco marathon expo. It took a few minutes. Video analysis and recommendations came two weeks later. I just received my order. The shoes with the custom cushion fit perfectly. The technology and the service are designed so well that I expect I will buy running shoes this way exclusively going forward.

11 de agosto de 2023
logotipo da Shoely

Resposta da Shoely

Thanks so much, Meng, glad we could help! 🙏

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication.
Delivered in time.
Problem was taken care of quickly
Prices are right

24 de agosto de 2023
logotipo da Shoely

Resposta da Shoely

Much appreciated, Vir! 🙏

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