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TENA UKAvaliações 

1.085
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

These are brilliantly thin and feel just like everyday pantyliners. They lock away moisture and odour instantly, giving me complete confidence all day. They stay securely in place and never show under... Ver mais

Avaliado com 3 de um total de 5 estrelas

Great product helped my partners confidence same quality but it is twice price of another leading brand and exactly the same ml just more confusing sizing. I tried both I've bought a further 20 with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The product arrived on time and the packaging was discreet. Good quality, nice product . And fitted well. Non bulky just like conventional garments. Would I recommend them to others? Yes most definit... Ver mais

Avaliado com 5 de um total de 5 estrelas

When I got my first delivery I was short of one item, so I emailed the company and got my missing item delivered a few days later. Great customer service, so much so, I put in another order and receiv... Ver mais

Detalhes da empresa

  1. Loja especializada em roupas íntimas
  2. Loja de Roupas
  3. Loja de lingerie

Escrito pela empresa

Trusted by millions, TENA helps people stay secure, dry and odour free. We are the global leader, offering products that help manage urinary incontinence, leakage and bladder weakness, day and night. For over 60 years we’ve been creating discreet feminine pads, underwear and pants, masculine shields and other effective solutions for this surprisingly common problem. By doing so, people of all ages the world over, can continue to enjoy the active, fulfilling life they deserve.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 29% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.085)

776 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Small problem due to medical reasons

I found the product to be of good use. The only draw back I have with the product is that I suffer from a stoma bag. That the waist band cuts across the stoma bag, causing problems with the flow. It would an idea to produce a high waist pant to over come my problem. AS THE WAIST BAND HAS TO SIT LOWER ON MY STOMACH, JUST UNDER THE STOMA BAG. Nothing wrong with product other at all.

11 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

When I got my first delivery I was…

When I got my first delivery I was short of one item, so I emailed the company and got my missing item delivered a few days later. Great customer service, so much so, I put in another order and received it in full a week later. Excellent service and definitely recommend

15 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

These pants are ineffective

My husband has prostrate cancer with bladder incontinence, these pants provide no protection at all.

15 de junho de 2026
logotipo da TENA UK

Resposta da TENA UK

Hi Dianne,

We're sorry to hear the product wasn't quite right for your husband.

Our Washable Boxers are designed for light bladder leaks, so it may be that your husband would benefit from a product that's better suited to moderate or heavier leaks.

To help find the most suitable product, you can complete our quick Product Selector quiz here:
https://www.tena.co.uk/product-selector

If this was your first TENA product purchase, you may also be eligible for our 60-Day Money Back Guarantee, which allows you to claim a refund if the product wasn't right for your needs:
https://moneybackguarantee.tena.co.uk/

If there's anything else we can help with, please don't hesitate to get in touch.

Kind regards,
The TENA Customer Team

Avaliado com 5 de um total de 5 estrelas

Good quality for the money.

The product arrived on time and the packaging was discreet. Good quality, nice product . And fitted well. Non bulky just like conventional garments. Would I recommend them to others? Yes most definitely.wouldi purchase them again?Yes I would good quality for the money. And stops those embarrassing dribbles from showing.

10 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

I spent some time attempting to put in…

I spent some time attempting to put in my VALID home landline telephone number without success. It was only when I entered my mobile number that it worked. I live in a mobile phone blackspot and seldom use my mobile phone so my landline makes much more sense.

10 de junho de 2026
logotipo da TENA UK

Resposta da TENA UK

Hi Adam,

We're sorry to hear you experienced difficulties entering your home landline number during the registration process.

Thank you for bringing this to our attention. We'll pass your feedback on to the relevant team so they can investigate the issue further.

We're pleased that you were able to complete the process using your mobile number, and we hope you're happy with the product.

If you have any further questions or need any assistance, please don't hesitate to get in touch.

Kind regards,
The TENA Customer Team

Avaliado com 5 de um total de 5 estrelas

Tena discreet ultra mini

These are brilliantly thin and feel just like everyday pantyliners. They lock away moisture and odour instantly, giving me complete confidence all day. They stay securely in place and never show under clothes. Highly recommend for light bladder weakness.

23 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Great product just Price a bit high compared

Great product helped my partners confidence same quality but it is twice price of another leading brand and exactly the same ml just more confusing sizing. I tried both I've bought a further 20 with the other company with higher absorbancy and saved around £200-£300
other than price its great but most people with these issues have to quit work and cost is a major factor

8 de junho de 2026
logotipo da TENA UK

Resposta da TENA UK

Hi Rory,

Thank you for taking the time to share your feedback. We're sorry to hear that you feel the product isn't priced appropriately.

Our washable underwear is designed to provide a high level of comfort, discretion and protection, and can be washed and reused over 100 times. They feature a fast-absorption zone to help keep the wearer feeling dry and confident throughout the day.

You can sign up to our emails to receive 10% off your first order, and we also regularly run promotions across the website. Additionally, our boxer bundles offer savings of up to 30%, providing better value when purchasing multiple pairs.

If you have any questions or would like help finding the most suitable product for your needs, please don't hesitate to get in touch.

Kind regards,
The TENA Customer Team

Avaliado com 2 de um total de 5 estrelas

Hardly discrete packaging

Hardly discrete packaging! That would be plain not your distinctive pattern

8 de junho de 2026
logotipo da TENA UK

Resposta da TENA UK

Hi Timothy,

Thank you for taking the time to share your feedback. We're sorry to hear that you didn't find the packaging discreet enough.

We understand how important privacy is when receiving these products. Our current packaging is designed to be as discreet as possible and does not display TENA branding on the outside. However, we appreciate that there is always room for improvement.

We'll make sure your comments are passed on to the relevant team for consideration as part of future packaging reviews.

Thank you again for your feedback, and please don't hesitate to get in touch if there's anything else we can help with.

Kind regards,
The TENA Customer Team

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