Ordered sweets for Eid, the price was good, free and fast delivery by dpd. I highly recommend. خدمة ممتازة وخصوصا بعد البيع، الكحك والبسكوت وصلوا كويسين جدا بدون ما حاجة تتكسر، اعتقد علشان زحمة ال... Ver mais
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Veja o que dizem as avaliações
EDIT: Increased to 3 stars as the food finally arrived, nearly a month after order and 10 days after I was assured it would arrive soon. The produce is very good but customer service and comms M... Ver mais
Ordered online and here what happened: - delayed due to customs (after a phone call) no updates on the app actually the app mentioned it's to be delivered 1/2023 ! - stuff got delayed further this... Ver mais
Best ever customer care. I had to cancel an order once and they were very accommodating and super helpful. Then, next order was delivered in a wonderful way. Honestly, cannot fault them in any iss... Ver mais
3,7
Bom
470 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
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Late couple of days
4 de março de 2024
المشتريات وصلت بسرعة و جودة وخامات…
المشتريات وصلت بسرعة و جودة وخامات كويسة و الطعام كان علي جودة عالية
4 de março de 2024
Great experience
Perfect packing, approachable customer service, great experience
2 de março de 2024
Great customer service
4 de março de 2024
Delayed order again
Should’ve received my order 3 days ago and also no replay to emails or messages!!
1 de março de 2024
It was so nice of you to called me…
It was so nice of you to call me regarding my order before despatching.
The packet arrived safely. Only the box of the dates was slightly broken but the dates are intact. Anyway thank you so much.
Kind regards
Mrs Moody
20 de fevereiro de 2024
ناس محترمة جدا نرمين
4 de fevereiro de 2024
Ordered an item on the 19/01/2024 and…
Ordered an item on the 19/01/2024 and as of 01/02/2024 I havent recieved my order
1 de fevereiro de 2024
My order was scheduled for the 18th of…
My order was scheduled for the 18th of january, and still didn’t come in, the application doesn’t show any progress, receipt doesn’t include shipping fees
15 de janeiro de 2024
Excellent food and service
It's very good and very quick service and very good quality of food thank you shop & shine
12 de janeiro de 2024
I have made this order on the 6/1/24…
I have made this order on the 6/1/24 you took the payment the same day. Today is 12/1/24 and I still haven’t got my order as a matter of fact it has not been received by your Courrier yet. Could you be courteous enough to let me know when to expect delivery please.
6 de janeiro de 2024
Would have liked to know the shipping…
Would have liked to know the shipping costs before paying!
10 de janeiro de 2024
Great products & customer service
They do the best for their customers and they provide excellent customer service. Great products and great customer service.
23 de novembro de 2023
Packing was not good
8 de dezembro de 2023
Order wasn't delivered
Unfortunately my order which was placed on the 8th of November hasn't arrived yet. I chose a delivery date, a week after ordering. That day have come and gone with no signs of my order. After contacting them....asking for my order to be delivered on a Wednesday, I was assured that would be the case, it was attempted to be delivered on Thursday and Friday. The days I was at work during. After contacting the courier by text messages during that , no effort was made by the courier to listen. The order was returned to shop and shine. After speaking with Ahmed for more than once, and being reassured it will be sent on 2 different dates, nothing has happened. I have emailed him, tried to call him since last week, no response at all. I have asked for a refund. This is a very disappointing shopping experience.
8 de novembro de 2023
Avaliação não solicitada
So upset and really disappointed
Why when I try to contact you no answer?! I suppose to receive my delivery today which is what I paid for and till now haven't received any response from you or even heard about the order?! 🙄
9 de dezembro de 2023
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