To be honest, Caterpillar Charge S3 shoes on photos looks just ok, but did order a pair because I needed a proper safety shoes. In real life shoes looks really nice. Quality is spot on. Comfortable... Ver mais
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Veja o que dizem as avaliações
Boot were too big, really easy to return, money refunded promptly, new boots arrived over night. Thank you
My delivery was stolen so I asked for a refund. No live chat and no phone number. I popped to a shop a buy a new pair of their Colorado boots cos I can’t wait on them replacing the stolen delivery as... Ver mais
The Boots and Sandals I have bought are of the highest quality, and really comfortable. I wish however, they would be a bit more specific on their measurement guidelines to female sizes. Then put th... Ver mais
Detalhes da empresa
Sobre Shop Caterpillar UK
Escrito pela empresa
For nearly a century Caterpillar Inc. has been making authentic, bold and daring clothes distinguished by uncompromising quality and styled for leaders. As a global leader in our industry, we take pride in our unmatched quality and service excellence, all while making sustainable progress possible by driving positive change on every continent. The quality of our products and services reflects the power and heritage of Caterpillar – the pride we take in what we do and what we make possible.
We are passionate about people, process, product and service excellence. We are determined to service our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, excellence is not only a value; it is a discipline and means for making the world a better place.
Informações de contato
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH , Gloucestershire, Reino Unido
- info@shopcaterpillar.co.uk
- shopcaterpillar.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 15% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service
Boot were too big, really easy to return, money refunded promptly, new boots arrived over night. Thank you
Quality is completely down the toilet
My delivery was stolen so I asked for a refund. No live chat and no phone number. I popped to a shop a buy a new pair of their Colorado boots cos I can’t wait on them replacing the stolen delivery as I need them. Only to discover that the sole is now a different shape making them ludicrously narrower and they are now not fit for purpose at all. They either need to go back to the design they used 15 years ago or discontinue that style because they are now absolutely atrocious. DO NOT BUY
They sent me the wrong item colour and…
They sent me the wrong item colour and on top of that I have to pay five pounds to send it back how on earth this is right...
A chocolate fire guard is more helpful…
A chocolate fire guard is more helpful than the customer support
Now looking at changing brands from Caterpillar
Great service and quality.
Highly recommend.
Easy to buy and a good price. Quick delivery and item exactly as expected.
Its greatfull deal
Great shirts.
Disappointed by CAT Footwear and Customer Support
I purchased a pair of CAT Footwear (Model P719132) from an official CAT store in Dubai. After wearing them for the first time, they caused severe blisters and bleeding on my feet after only a short walk.
I contacted CAT USA, who referred me to CAT UK. After providing photos and detailed information, I was simply told to contact the original retailer in Dubai. Unfortunately, I couldn't even find an email address or customer support for that store in Dubai!!!
I have been a loyal CAT customer for many years, but this experience has completely changed my opinion.
I expected much better customer service from a global brand.
Based on my experience, I can no longer recommend CAT Footwear. If you value your feet, think twice before buying CAT shoes.
From ordering it to receiving it
From ordering it to receiving it. It was very good
Excellent service and product.
Caterpillar quality has slowly gone…
Caterpillar quality has slowly gone down..made in the far east quality control has nosedived..sad but true.
I had problem with the safety boots 🥾…
I had problem with the safety boots 🥾 one side was ripped
And after contacting with the caterpillar team they said they will send me full refund
Thanks to caterpillar team
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