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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have used other competitor services to bring items from the USA to Maldives, but after switching to ShopForwarding I realised they are the best. Their service is fast, reliable and far more organis... Ver mais

Avaliado com 4 de um total de 5 estrelas

I have been using this service for many years now. It's cheaper than the other similar services. I have never had issues of a lost of damaged product. Why I cannot give the service 5 stars is because... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

the communication is really poor and need to be more efficient in communicating We’ve trusted you and we expected better communications SPECIALLY by emails I’ve send some emails recently, But n... Ver mais

Avaliado com 4 de um total de 5 estrelas

Communication is not that great. Shipping charges are good. It would be great if all the packages are shiped standalone under customer name to avoid high coustom duty.

A empresa respondeu

Detalhes da empresa

  1. Serviço de frete e correio

Escrito pela empresa

Most U.S. retailers do not ship internationally, which is why we are here to help. Shop from over 200,000 US-based online stores, including apple.com and ship to your US address, which you will receive after registering to this site. Next, will consolidate and ship your packages to your home address. It’s an easy process that we are eager to share with you.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

They communicate well and can trust.

They communicate well and can trust.

1 de março de 2024
logotipo da Shopforwarding

Resposta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

Avaliado com 5 de um total de 5 estrelas

The package arrived very fast.

The package arrived very fast.

18 de janeiro de 2024
logotipo da Shopforwarding

Resposta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

Avaliado com 1 de um total de 5 estrelas

I cant see my u.s address in my account…

I cant see my u.s address in my account page in the website, website is really old.

Very disappointed, at least give me the service.

22 de janeiro de 2024
Avaliação não solicitada
logotipo da Shopforwarding

Resposta de Shopforwarding

You must have received an auto email with your USA address. Please check your email and junk box as well.

Avaliado com 5 de um total de 5 estrelas

Compare to other companies i would say…

Compare to other companies i would say this is a top handling agent, on time updates and communications are clear and accurate

20 de janeiro de 2023
logotipo da Shopforwarding

Resposta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

Avaliado com 2 de um total de 5 estrelas

the communication is really poor and…

the communication is really poor and need to be more efficient in communicating
We’ve trusted you and we expected better communications
SPECIALLY by emails
I’ve send some emails recently, But none of my emails are replied. But I received my packages in good condition “thank you”
Until I received the package I don’t know what’s going on and it’s really difficult to accept that.

10 de novembro de 2023
Avaliado com 3 de um total de 5 estrelas

First of all you’ve addressed me by…

First of all you’ve addressed me by wrong name! My name is SHUHUDA IBRAHIM
I don’t know how you got this name!!! Could be a problem with your system.
Secondly the communication is really poor and need to be more efficient in communicating
We’ve trusted you and we expected better communications
SPECIALLY by emails

16 de novembro de 2023
Avaliado com 1 de um total de 5 estrelas

Slow

I was not informed of receipt of the item from the Shopforwarding service even though it has been almost 2 weeks since the courier delivered it to Shopforwarding. I emailed and then got a reply saying it's already in my country and I can collect it.

14 de junho de 2023
logotipo da Shopforwarding

Resposta de Shopforwarding

Thank you for your feedback. We apologize for any disappointment or inconvenience caused. Allow us to provide you with some context and further explanation. We have a policy that, if the package delivered without the Ref number, we will NOT be able to send out acknowledgement upon receiving the package. More importantly, we will NOT hold packages over 2 lbs for two weeks, since we ship each week, 50 tp 70% of the packages will leave our facility in 3 days.

Avaliado com 3 de um total de 5 estrelas

Communication is not good

Communication is the biggest concern for the past 3 years which I have raised, still there is no improvement for that. However shipping charges are affordable compared to others, which I have experienced.

21 de março de 2023
Avaliado com 5 de um total de 5 estrelas

it was nice

it was nice , the item was in good condition

27 de janeiro de 2023
logotipo da Shopforwarding

Resposta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

Avaliado com 4 de um total de 5 estrelas

Communication is not that great.

Communication is not that great.
Shipping charges are good.
It would be great if all the packages are shiped standalone under customer name to avoid high coustom duty.

13 de janeiro de 2023
logotipo da Shopforwarding

Resposta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

A Experiência Trustpilot

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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