they charged me a full year, and I never got the refund, run away from this app. A class-action lawsuit is already being prepared against them for these abusive practices.
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Veja o que dizem as avaliações
Mucho cuidado con esta empresa. Su app no permite cambiar el sistema de pago de anual a mensual. Si solicitas el cambio vía chat te lo confirman por email y luego no lo llevan a cabo y te dicen que... Ver mais
I bought the Shopkeeper theme years ago, and it clearly promised lifetime updates. After years, the latest version now shows a big “Important Notice” message saying updates are blocked unless you pay... Ver mais
VERY POOR CUSTOMER SERVICE!! Do not subscribe to this site. Their customer service is the worst that I've ever encountered, they are very slow to respond and when they do respond they're not helpful... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Shopkeeper is a profit dashboard for Amazon sellers, selling on multiple Amazon marketplaces. It shows you your sales, expenses and profit.
Informações de contato
Estados Unidos
- contact@shopkeeper.com
- shopkeeper.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service is great
Customer service is very attentive and certainly works ti take advantage of all the features. Still discovering all the features.
SCAM ALERT!!
I paid them for an annual subscription , was not able to verify their numbers for 3 months, Once I started to pay attention I realized the system is flawed. Willing submitted all sales report etc to work in line to rectify the errors in order to get the data right.
Seems they want to consider even the sales report given . I asked for a refund and they come up with some stupid calculation and want to refund $144 for the $700 I paid.
Scam ALRET! it is intensive work to calculate profits , they promise but their numbers are not right when you really go into details. I checked repots I have since 3 months ago and even those numbers do not add up to what their system shows.
Amazing customer support!
Love the customer support experience. Almost instantaneous responses. One thing that could use some work is the features, which are somewhat lacking still. However, I do understand that this program is still in the beta stages. I am eager to see how this app continues to improve still. I wish the team the best of luck!
Gave us wrong profit numbers for months…
Gave us wrong profit numbers for months due to an error on the API
Excellent service and support are…
Excellent service and support are really reactive!
Great assistance from Michael.
Great assistance from Michael.
Colorful and helpful tool.
Thank you.
The App is Glitchy and notifications…
The App is Glitchy and notifications will work for a while then randomly stop working. Micheal, admin responds in Spanish even though I don't speak spanish. Not worth $20 / Month.
Best Business Intelligence Software For Amazon Sellers
Shopkeeper is a BI dashboard that will give its users a full understanding of what is happening in their Amazon business in real-time.
After a few months of trying cheaper alternative software, I can say with full confidence that while Shopkeeper is more expensive, it provides the extra value and justifies the premium price tag as it is clearly the best of its kind in the market!
Unlike other services that need around 24 hours to pull the data and calculate it - Shopkeeper is always up to date as it pulls the data every 10 minutes.
I found that it's much more accurate than other services when it comes to stock calculation, fees, etc.
( which is kind of the whole point...)
Another positive is the excellent customer service provided by Michael who always got back to me with any question within a matter of hours.
This is a great software
This is a great software, all you need to keep your sales organized I 100% recommend it
The app is very glitchy and one day it…
The app is very glitchy and one day it works and the next it doesn't. Needs major work.
My Experience
I utilized the free trial, learning more about Shopkeeper. As I learned more about it, I knew it would fit it well with my Amazon business. I am very happy with Shopkeeper and the 2 times I have had questions, I received a very speedy response.
Great program
Great program, better than all the other Amazon analytics programs. Adding a map showing location of each sale real time would improve this app along with allowing a feature to turn off the Amazon Fulfillment fee all at once for FBM sellers. Lastly, adding ebay, walmart and shopify integration would make this app a game changer!
love it this app :)
Just ask Michael!
Shopkeeper is a great product and Michael is the best at helping people understand and use the product. I personally have asked him at least 10 questions and he has always gotten back to me with answers and insight.
Best app for Amazon sellers
Hello
Hello, when I registered, everything went well, also for the information, but when I want to delete my account, it is impossible and nobody answers my messages. This is 100% anti-sales.
Es maravilloso pero falla en lo más importante
Es maravilloso pero falla en lo más importante.
El calculo de amazon fba me lo hace mal, debido a que amazon me cobra más de lo que shopkeeper me escribe. Por ello no recomiendo la aplicación ya que no es útil.
Quick Response
I always get a prompt reply to any queries on Shopkeeper, which is very much appreciated.
Many Thanks
Indispensable Tool for Amazon Sellers
This is an indispensable tool for all Amazon sellers. With all of the different charges and moving parts, I had never been able to tell if we were really profitable on Amazon until I started using this tool.
We were selling a lot and our ACOS and TACOS was reasonable but my bank account kept shrinking. Once I saw ALL of the fees from Amazon, I determined we were actually LOSING money and why.
Shopkeeper gave me the data and the insights to make the necessary changes so we can finally be profitable on Amazon. INDISPENSABLE!
Great way to really know if you are…
Great way to really know if you are profitable or not.
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