I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Ver mais
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Veja o que dizem as avaliações
The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Ver mais
A empresa respondeu
I’m happy with the items I’ve ordered, but I’m noticing that the shoppers on the Canadian side of the site are so tiny now that it’s just unrelatable. Tiny as in size 23 - 25 in jeans. I’m not a big p... Ver mais
• Access to luxury at a deal – You get designer pieces at insider prices you normally wouldn’t find. • Thrill of the hunt – It feels like a live treasure hunt where you never know what gems will... Ver mais
Detalhes da empresa
Escrito pela empresa
With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!
Informações de contato
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
10/10
I love my bag, super good service, good communication, as described. I'll continue to buy with this seller!
Great variety of products and excellent…
Great variety of authentic luxury products at excellent prices!
ShopThing experience …
I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded extremely quickly ,within a day or even as little as an hour on weekdays . They were able to resolve my issue on both occasions and I was very pleased with their service. Definitely recommend for great designer deals .
My transaction was flawless
My transaction was flawless, happy customer.
Scam-- Send you wrong item and charge duty after return
Never buy anything from them. They sent me the wrong item which I returned to them and then they told me I still have to pay $75 in duties. So now I paid $75 for nothing and hours of my time was wasted. They are just a scam and their customer support is use less.
Shoppers are unrelatable to most
I’m happy with the items I’ve ordered, but I’m noticing that the shoppers on the Canadian side of the site are so tiny now that it’s just unrelatable. Tiny as in size 23 - 25 in jeans. I’m not a big person by any stretch, small-medium, size 28/29 Jean, but this site makes me feel like a cow. There were a few more normal bodies at first, but now they all seem to have shrunken. Ergo, most of the items they are trying on/selling are tiny. They occasionally put on something larger, like a medium or a 29 in a jean, and pin it back with their hands. This is basically a site for very thin people, and therefore very young people. I’m deleting it.
Fast shipping
Fast shipping
Quick response
Great customer service
Delivered exactly what I ordered- I…
Delivered exactly what I ordered- I have ordered over 10 products from ShopThing and they have all been delivered on time and as described- I usually order only new products.

Resposta de ShopThing
The app is good
The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while.
Also, double check prices online before ordering as I ordered a dress once that was cheaper online than in the app. I always thought they had better deals than anywhere else. After I reached out to customer care, they offered credit on next purchase with this shopper..

Resposta de ShopThing
Since discovering ShopThing it has made…
Since discovering ShopThing it has made my shopping life so much easier. Curated pieces at the best value and quality selected by trusted females. Live every piece I’ve gotten

Resposta de ShopThing
A fantastic platform for great design…
A fantastic platform for great design at great prices.

Resposta de ShopThing
Great luxury finds and secure shopping, but the app feed could be cleaner!
I recently purchased a Prada wallet through this platform, and I’m so happy with it. It arrived in excellent condition, and I’m already using it. The transaction was incredibly smooth, and the item was exactly as described.
What I loved:
• Direct Bargaining: I really appreciated the opportunity to bargain directly with the seller. It’s great to be able to negotiate a discount that works for you.
• Authenticity Peace of Mind: Their refund policy is a game-changer. Knowing you can get your money back if an item is proven to be fake makes buying luxury items so much less stressful.
One area for improvement:
The only downside is that the app/website can feel a bit cluttered. Items that have already been sold often stay in the feed "forever," especially when sellers repost videos. It would be much better if the sold items were removed or filtered out more efficiently, so it's easier to see what is actually still available.
Overall, it’s a fantastic place for designer finds, and I’ll definitely be back!

Resposta de ShopThing
communicative and quick
Shopthing is communicative and ships quickly. So many options from designers, to designs, and price ranges. Everything is authentic!

Resposta de ShopThing
I honestly love shopping with…
I honestly love shopping with shopthings live , its been so much easier with shopping , thank you and keep doing your best to satisfy us the customers.

Resposta de ShopThing
Overall Good
Overall, I have had a positive experience with ShopThing. I have placed 20 or orders over the few years. Shipping does take a really long time and sometimes they cancel orders but that doesn’t bother me.

Resposta de ShopThing
Twice I have Ordered items and got a…
Twice I have Ordered items and got a follow up email saying the item isn't available. It's poor policy to notify a customer they've made a purchase and then say they didn't because the item isn't available. I also made a purchase and when i got the item it was something that should never have been sold. The condition of the preloved item was awful and customer service protected the seller not the buyer.

Resposta de ShopThing
Great experience with this shop
Great experience with this shop. They are always prompt in responding and very helpful in assisting customers with a resolution. Excellent customer service! 😊

Resposta de ShopThing
Amazing platform with great service and…
Amazing platform with great service and products.

Resposta de ShopThing
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