Shortform Avaliações 960

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As a new user to shortform i am very happy with how the app is presented and how easy it is to use. The in - app navigation is straight forward and informative. Having the tools to be able to scan t... Ver mais

Avaliado com 3 de um total de 5 estrelas

I think the form is good. I just don’t find a lot of the content useful. It has allowed me to scan a lot of material though, so I think it does its job. I need to find a better way of answering t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was treated with exceptional customer service! They have an outstanding product that really helped me learn more about subjects that interested me from the most credible books.

Avaliado com 5 de um total de 5 estrelas

I love Shortform! As an author and transformational coach, I read over two books per week because I believe great books—when applied—can radically transform our lives and work. Shortform helps me quic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Comunicação Social

Escrito pela empresa

Shortform has the world's best guides to bestsellers and non-fiction books. Learn faster and better.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

960 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 38% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

More Information, Better Presented

I can't imagine getting more information short of reading the actual books. I do have to devote more time to reading/listening to each book than I originally anticipated but it's time well spent. I especially like the comparative points from other authors to broaden the presented points. Highly recommend.

6 de junho de 2025
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Resposta da Shortform

Thank you for your wonderful feedback. We’re so glad to hear you’re finding Shortform worth the time and that you enjoy the comparative points from other authors. It’s great to know our summaries are giving you as much value as possible short of reading the full book.

Avaliado com 5 de um total de 5 estrelas

Shortform’s summaries provide depth

Shortform’s summaries provide depth, context, relevance and meaning to deliver easy to grasp takeaways.. a great investment , almost as valuable as a wedding ring😀

5 de junho de 2025
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Resposta da Shortform

Thank you for such a fun and thoughtful review. We’re delighted to hear our summaries are providing depth, context, and clear takeaways that you find so valuable. We will take being compared to a wedding ring as a huge compliment!

Avaliado com 5 de um total de 5 estrelas

Just what I needed

Just what I needed, to get through the list of books I have been looking to read. I especially love the short format with Audio, as well as the short activities that ask questions about the material to help reinforce learning. Would love the option to choose the audio voice style like Siri.

30 de maio de 2025
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Resposta da Shortform

We’re glad to hear Shortform is helping you work through your reading list and that you’re enjoying the audio format and learning activities. The option to choose an audio voice style is a great suggestion, and we’ll share it with our product team for consideration in future updates.

Avaliado com 5 de um total de 5 estrelas

they have amazing customer service and…

they have amazing customer service and are very freindly

21 de maio de 2025
Avaliação não solicitada
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Resposta da Shortform

Thank you for your kind words. We’re so glad to hear you’ve had a great experience with our customer service team and found them friendly. We’ll be sure to share your feedback with them.

Avaliado com 3 de um total de 5 estrelas

Functionality

The selection of books available in the app is satisfactory. However, I have a few suggestions that I believe would improve the app's rating.

Firstly, as a non-native English speaker, when listening to content in the app, I would like to be able to follow along with the text. Shotform does not currently offer this feature. This is particularly challenging if I need to pause listening and then return to the text later.

Secondly, there is no option to copy a word or phrase within the text to paste it into a translation application. At least, I am unable to do this in the mobile version.

17 de maio de 2025
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Resposta da Shortform

Thank you for your thoughtful feedback. We’re glad to hear you’re finding value in Shortform’s book selection. Regarding translations, our app does include a translation feature so please send us a message at help@shortform.com for a detailed explanation. We appreciate your note about following audio with on-screen text, and we’ll share that suggestion with our product team as we continue improving the app.

Avaliado com 5 de um total de 5 estrelas

Almost like reading the book

Detailed summaries and notes with relevant information. Feels like you’re reading the book.

8 de maio de 2025
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Resposta da Shortform

Thanks for your feedback! We’re glad to hear our summaries feel as engaging and detailed as reading the full book. That’s exactly what we aim for: delivering depth and clarity while saving you time.

Avaliado com 5 de um total de 5 estrelas

A Game-Changer for Thought Leaders and Lifelong Learners

I love Shortform! As an author and transformational coach, I read over two books per week because I believe great books—when applied—can radically transform our lives and work. Shortform helps me quickly assess whether a book is worth a full read, often in under 20 minutes. Some summaries are so rich and insightful that they’re fulfilling in themselves, packed with practical wisdom. I highly recommend giving it a go. Enjoy!

9 de maio de 2025
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Resposta da Shortform

Thank you for such a thoughtful and inspiring review! We’re honored to know that Shortform is part of your reading process and helps you discover (and sometimes fully enjoy) books in under 20 minutes. It’s wonderful to hear our summaries are providing both efficiency and depth — exactly what we aim for. We’re grateful for your recommendation and thrilled to be part of your learning journey.

Avaliado com 3 de um total de 5 estrelas

There is a problem highlighting on the…

There is a problem highlighting on the iOS app

9 de maio de 2025
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Resposta da Shortform

Sorry to hear you’ve run into an issue with highlighting on the iOS app. This isn’t the experience we want for our readers. Please reach out to our support team at help@shortform.com with details of what’s happening, and we’ll work with you to get it fixed as quickly as possible.

Avaliado com 1 de um total de 5 estrelas

I had hoped that this would help me…

I had hoped that this would help me review books that I am struggling to make time for. I am only interested in what the author of the book I am reviewing has to say and not "community notes" "balanced view" type input from Shortform staff telling me what others had to say about the topic. Completely ruined this experience.

8 de maio de 2025
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Resposta da Shortform

We’re sorry to hear that Shortform’s added context didn’t align with what you were looking for. Our intention with community notes and balanced views is to help readers explore an author’s ideas from multiple angles and see how they fit within a broader conversation. We understand that some readers prefer to focus solely on the author’s original words, and we’ll share your feedback with our content team as we work on improving how these elements are presented. Thank you for giving Shortform a try.

Avaliado com 3 de um total de 5 estrelas

You can’t get a bulleted summary then…

You can’t get a bulleted summary then dive into topics and go back to the simple bullets.

7 de maio de 2025
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Resposta da Shortform

Thanks for sharing your thoughts. Our summaries are designed to give you a connected, narrative understanding of the book rather than a standalone bullet list at the beginning. That’s why we integrate the key points into the flow, then expand on them with context, analysis, and related ideas. We understand some readers prefer a simple bullet-first approach, and your feedback will be shared with our content team as we explore future formats.

Avaliado com 2 de um total de 5 estrelas

Biased summaries

I am frustrated by the "shortform notes" and context added to the summaries. I want a summary of the book, not a critique of the book. In some cases the critique is more elaborate than the summary. I've also encountered significant bias in the critiques, which has been disappointing enough to have me regretting my purchase of the app. I really wanted to like this..

2 de maio de 2025
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Resposta da Shortform

We’re sorry to hear that our approach hasn’t matched your expectations. Our goal with Shortform Notes and added context is to help readers understand the ideas in a book more deeply — including how they connect to other works, and where they might be strengthened or challenged. We understand some readers prefer a purely neutral summary, and we’ll make sure your feedback is shared with our content team. Thank you for giving Shortform a try, and we hope we can find ways to make your experience better.

Avaliado com 5 de um total de 5 estrelas

Shortform books are the best way to get…

Shortform books are the best way to get an overview of any subject! Their insights and exercises offer a great way to engage with the material. The only downside is that you can't export your highlighted notes out of the app.

30 de abril de 2025
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Resposta da Shortform

We’re so glad to hear you’re enjoying Shortform’s summaries, insights, and exercises! It’s great to know they’re helping you engage more deeply with the material. Regarding your note about exporting highlights — that feature is actually available. Our support team is happy to guide you through it if needed so please let us know at help@shortform.com. Thanks for sharing your thoughts and for learning with Shortform!

Avaliado com 5 de um total de 5 estrelas

Very good selection of books

Very good selection of books. Clear and well structured summaries with proper and enriching quotes from other related books. Excellent.

24 de abril de 2025
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Resposta da Shortform

Thank you for your kind words! We’re delighted you’re enjoying our selection and the way our summaries connect ideas from other great books. Our goal is to make learning richer and more engaging, so it’s wonderful to know it’s working for you.

Avaliado com 5 de um total de 5 estrelas

Summaries that can help speed up your learning

Shortforms makes summaries that are indepth and well structured. They provide questions to aid in you learning the material as well as adding similar knowledge from other books/media. They have a great expanse of books and are open to suggestions for adding additional book or media suggestions for review. I like to use the material to help "prime" my brain as I read through the material. It helps me retain the information much better.

16 de abril de 2025
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Resposta da Shortform

Thank you for your kind words and detailed review. We are thrilled to hear that you find our summaries insightful, well-structured, and helpful in your learning process. We appreciate your feedback on the questions and additional knowledge provided, as well as your positive experience with our expansive book selection and openness to suggestions. We are glad that our summaries help you "prime" your brain and enhance your information retention.

Avaliado com 2 de um total de 5 estrelas

Quite good but there is what to improve

1. The audio player is very poor comparing to competitors.
2. The English level for some books is very difficult to understand for non native speaking.

12 de abril de 2025
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Resposta da Shortform

We appreciate you taking the time to share your feedback. We understand your concerns regarding the audio player and the English level of some books. We strive to provide the best possible experience for all our users and will take your comments into consideration as we continue to improve our services.

Avaliado com 1 de um total de 5 estrelas

Misleading customers

Before the trial period ended, the company assured that it would remind users that the trial period had ended and the subscription fee had been charged. I did not receive the promised notification, and the company charged an annual subscription fee, which is visual and subliminal, which is more suggested when creating an account. After the charge, I asked for cancellation of the subscription and a refund, as such a procedure misleads the customer. I received a negative response. The company most likely earns mainly on the credulity and gullibility of potential users, since the low value of the service does not generate enough subscribers.

26 de março de 2025
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Resposta da Shortform

We understand your frustration and apologize for the inconvenience caused. We strive to provide clear and timely communication regarding subscription details and are disappointed to hear that you did not receive the notification about your trial period ending. We value your feedback and will use it to improve our communication processes.

Avaliado com 4 de um total de 5 estrelas

PRECISE

Precise summaries. I like what you did with the questions at the end of the summary

6 de abril de 2025
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Resposta da Shortform

Thank you for your kind words and positive feedback. We're glad you found our summaries helpful and appreciate your feedback on the questions. We strive to provide clear and concise information.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I had questions about my billing and Edel quickly responded and helped me with the issue. I am very happy with the customer service.

30 de março de 2025
Avaliação não solicitada
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Resposta da Shortform

We appreciate your kind words about Edel's helpfulness. We strive to provide excellent customer service, and we're glad that Edel was able to assist you with your billing questions.

Avaliado com 5 de um total de 5 estrelas

Love the app

Love the app. Great book summaries and a good range of books and articles.

27 de março de 2025
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Resposta da Shortform

Thank you for your kind words! We're thrilled to hear you're enjoying the app and finding it helpful. We appreciate your positive feedback and will continue to strive for excellence.

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