I was really unhappy with the customer service on the day that we used the facility. Katia at the Hanworth centre was extremely unhelpful and rude. She did not know how the unit works and asked us t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoPopham Close, TW13 6JE Hanworth, GB
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Veja o que dizem as avaliações
I have been given the information I needed today. Kaz was very polite and informative and attended to all off my needs in a professonal and polite manner.
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful. Friendly, transparent, clear, exceptional service. Nothing was too... Ver mais
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use al... Ver mais
Detalhes da empresa
Sobre Shurgard Self Storage - Hanworth
Escrito pela empresa
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito pela empresa
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informações de contato
Popham Close, TW13 6JE, Hanworth, Reino Unido
4,3
Excelente
72 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
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great experience
Really great customer service from Afonso at the front desk who was happy to assist with all queries and had a smile on his face the whole time!
2 de agosto de 2023
Avaliação não solicitada
Outstanding Customer Service
Very friendly, welcoming service. Well organised, clean, secure and accessible facilities. Thank you Afonso!
1 de agosto de 2023
Avaliação não solicitada
Very good experience all round.
Alfonzo and Leigh at the desk were extremely helpful and efficient. They reserved me my choice of unit and, most, importantly kept it for me!
The whole experience was seem-less. They even let me charge my phone for a bit.
24 de julho de 2023
Avaliação não solicitada
Service is second to none Shurguard Hanworth
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use all systems to access my unit. I am so pleased Shurguard Hanworth made the process really simple and straightforward and have put my mind at rest with storing my furniture. Would definitely recommend. Also, pricing is very competitive and I don’t think can be beaten!
18 de julho de 2023
Avaliação não solicitada
Efficient and friendly staff
Efficient and friendly staff. Good experience.
15 de julho de 2023
Avaliação não solicitada
Alfonso was extremely friendly and…
Alfonso was extremely friendly and helpful, made the process very easy
14 de julho de 2023
Avaliação não solicitada
Excellent Service
Alfonso was very courteous and engaged and dealt with my request to downsize my unit efficiently. He dealt with the paperwork quickly and showed me to my unit. An excellent experience.
13 de julho de 2023
Avaliação não solicitada
Great service
Afonso was a top man, very helpful and made it really easy for me. Will definitely recommend 👍🏻
10 de julho de 2023
Avaliação não solicitada
Leigh was very patient and showed me…
Leigh was very patient and showed me the different storage units so I can choose the right size for me despite what appeared to be a busy day for him,
5 de julho de 2023
Avaliação não solicitada
Very very nice customer service
Very very nice customer service
Afonso was really really helpful throughout the process.
Thanks
26 de junho de 2023
Avaliação não solicitada
Great Service
Dealt with Leigh, completely pain free service. Great rental price on the unit, will definitely recommend.
16 de junho de 2023
Avaliação não solicitada
Great service form Lee
27 de maio de 2023
Avaliação não solicitada
Great service very easy set up!
24 de maio de 2023
Avaliação não solicitada
Alfonso the professional.
Alfonso has been extremely professional, polite and an absolute pleasure to deal with. He has been kind and extremely informative, and exceptionally knowledgeable as he had answered all my questions without hesitation.
Anyone in the working world can take a leaf from this man's book!
20 de maio de 2023
Avaliação não solicitada
Excellent customer service by Afonso.
14 de maio de 2023
Afonso was polite helpful and very…
Afonso was polite helpful and very understanding
15 de maio de 2023
Avaliação não solicitada
Customer service
Customer service - especially Afonso who was really helpful and also very knowledgeable about the various options available.
12 de maio de 2023
Avaliação não solicitada
I was given a warm and sincere welcome from amazing Afonso
I was given a warm and sincere welcome from Afonso. He was so helpful explaining everything in detail. I will recommend my friends to use this storage solution.
10 de maio de 2023
Avaliação não solicitada
Afonso in Hanworth is fantastic
Afonso in Hanworth is fantastic
really helpful highly recommend this store so helpful
4 de maio de 2023
Avaliação não solicitada
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