Shurgard Herne Hill is the best storage facility I’ve used thus far. Kayla and Caroline were super helpful and polite. Exactly what I expect from great customer service. I love that access is gained t... Ver mais
Localização
Trocar localização10 Dylan Road, SE24 0HL Herne Hill, London, GB
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Veja o que dizem as avaliações
So pleased I found this space - clean, spacious and really secure. And very price competitive versus similar storage places in the area. Entry is managed through an app, which is is brilliant. I foun... Ver mais
I had to find a storage solution urgently and whilst there are lots of options, it is not easy to choose based on price, space and proximity. The registration process was easy to do online o... Ver mais
I was pleased with the courtesy and helpfulness of the staff. They were always ready to assist me and give me advice. The storage unit was convenient and easy to reach. Just one negative remark; viz... Ver mais
Detalhes da empresa
Sobre Shurgard Self Storage - Herne Hill
Escrito pela empresa
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito pela empresa

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informações de contato
10 Dylan Road, SE24 0HL, Herne Hill, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I want to thank Caroline for the…
I want to thank Caroline for the attention she gave me, when I first got my unit and throughout my contract. She is always smiling and she also very polite!!.
Thanks for everything shurgard and Caroline
The best Shurgard!
The best Shurgard. Caroline was amazing. She was there to answer all my questions and you can tell she really cares about offering the most seamless experience!
Great service. Kayla was very friendly and patient and…
Kayla was very friendly and patient and explained everything very clearly. I’m really happy she was able to guide me through the whole process. Tim
Really helpful and quick service
Really helpful and quick service.
I came prepared with the relevant paperwork.
Easy to access and really clean.
So pleased I found this space
So pleased I found this space - clean, spacious and really secure. And very price competitive versus similar storage places in the area. Entry is managed through an app, which is is brilliant. I found the staff really helpful and flexible, especially Caroline who talked me through everything.
Caroline was very exceptional in her…
Caroline was very exceptional in her service was a very nice women 10 out 10
I was pleased with the courtesy and…
I was pleased with the courtesy and helpfulness of the staff. They were always ready to assist me and give me advice.
The storage unit was convenient and easy to reach.
Just one negative remark; viz the ongoing and increasing cost of the facility. Nearly £300 per month is surely to high a rent
Great attention
Hi,
I am very happy with the service and care provided by all the staff at Shurgard Herne Hill.
They care so that the customer feels comfortable at all times and with confidence.
Caroline was wonderful
Caroline was wonderful, thanks for the help.
Great service…
Kayla was brilliant when I needed assistance and was able to answer all my queries for me, very professional customer service received
Great service provided by Michaela!!
Helpful staff
Caroline was super helpful and made the whole process easy! The trolleys were quite hard to manoeuvre so maybe the wheels could be checked .
Friendly helpful service from Caroline
Friendly helpful service from Caroline, super simple process!
Highly recommend
Friendly staff, clean and secure facilities. Would highly recommend
Great customer service from Caroline…
Great customer service from Caroline very friendly and helpful nice clean store
Amazing service
Amazing service received by Kayla & Caroline at the Herne Hill branch today. Helped me with all my queries I had for finding the best sized storage space! Credit to the store!
Daniel from Norbury branch is a legend!
Very grateful for the excellent level of service Daniel from the Norbury branch provided on Saturday 29th October at Herne Hill Shurgard.
Customer service was great
Customer service was great, booking was easy, moving in no issued
Great Storage - But Incredible Price Hikes
I used Shurgard in Herne Hill, London. It was really great and I actually really enjoyed going there. Clean, secure, everything works, kept very cool. So I would give it 5 stars as a storage facility.
HOWEVER - the price increases are pretty shocking. They get you in on a cheap deal, and then ramp it up, knowing that your stuff is in there and you are highly unlikely to do anything about it. I was offered a 50% off deal for a few months, which was cool, I knew it would go up to 100% after that initial period. It was more what happened after that. I don't think there was a period of more than 3 months where the pricing stayed the same and some of the jumps were really significant, upwards of 20%, and never with any explanation of why - it's just, here's your bill this month.
So - be prepared for that if you are in for the long term. If you need a short term solution, get a good deal and it's great.

Resposta da Shurgard Self Storage - Herne Hill
Caroline was nothing but an absolute gem
Caroline was nothing but an absolute gem. So so kind, helpful and welcoming. Although I was incorrectly charged it was refunded within 24 hours and problem solved very easily. Would recommend using this service
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