Shurgard Self Storage - Neasden Avaliações 

84
O TrustScore é 5 de um total de 5

4,8

510 Neasden Ln N, NW10 0EA Neasden, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ms.Nadia, your your front desk officer was a great help. She guided us through the process and also very helpful in finding store and all the procedure went very smoothly. Nadia is a pleasant person... Ver mais

Avaliado com 5 de um total de 5 estrelas

The young lady that did the booking for us was very knowledgeable about the process of setting up our storage room. She knew exactly what she was talking about and passed that information on in a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very easy process, great price. Booked storage online a few weeks ahead in the Neasden branch, was contacted by phone shortly after by a rep who explained how everything worked. Popped in a few da... Ver mais

Avaliado com 5 de um total de 5 estrelas

A very very helpful service anytime I visit the store. She goes way above exceptional customer service. I’m so happy to use Shurgard and will recommend them to all my friends and family as a result... Ver mais


Detalhes da empresa

  1. Garagem
  2. Depósito
  3. Almoxarifado

Sobre Shurgard Self Storage - Neasden

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contato

  • 510 Neasden Ln N, NW10 0EA, Neasden, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

84 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(84)

7.034 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Staff is friendly and helpful

Staff is friendly and helpful. Gave us all the information in a very polite and nice manner. Storage is fairly priced and clean. Seems very secure and I definitely recommend using this service

9 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend

Justine and Michael were really professional in showing us the ropes. Very friendly service. Highly recommended and love the app entry. So much easier.!

23 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very easy process

Very easy process, great price. Booked storage online a few weeks ahead in the Neasden branch, was contacted by phone shortly after by a rep who explained how everything worked.

Popped in a few days later to pick up the lock and sign the final paperwork. Michael was really friendly and helpful, and allowed me to view the exact storage room to get a good sense of the space. Excellent service.

22 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful service

Michael and his co-worker were very helpful in showing the units to me and advising on which one to choose. I would recommend this facility.

6 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total rip off company!

The annual increase meant that the monthly bill went from £117 to £140! Not like that have an extended heating bill as all is cold storage - which means what you store get damp. Rodent dropping have been found in the unit! Only one of the two lifts is working. The outside gate keeps being broken and now they want more money! Total rip off company!

27 de janeiro de 2023
Avaliação não solicitada
logotipo da Shurgard Self Storage - Neasden

Resposta da Shurgard Self Storage - Neasden

Hi Mats. We are very sorry to hear you didn't have a positive experience at Shurgard and we apologize for any inconvenience caused. We would like to look into this in more detail for you. Please send your customer ID and phone number, so we can contact you personally. We remain at your disposal.

Avaliado com 5 de um total de 5 estrelas

I'm surprised

I'm surprised, customer service Sam was so helpful, professional and friendly at same time. Its first time when I'm using Shurgard and I will recommend to all of my friends. So sad that feedback is not working , as I want to leave my 5 star to Neasden customer support Sam.

19 de junho de 2022

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