Shurgard Self Storage - Utrecht Cartesius Avaliações 

65
O TrustScore é 4 de um total de 5

4,2

Nijverheidsweg 2, 3534 AM Utrecht, NL


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very helpful customer service. Very friendly support when we needed questions answered during the time we used the company. As we left the company also checked to make sure that we had everything we n... Ver mais

Avaliado com 5 de um total de 5 estrelas

Het reserveren van een box gaat eenvoudig via de website. Alle informatie die benodigd is krijg je via de mail zodat er geen verassingen zijn. Het personeel is ook vriendelijk en behulpzaam en bellen... Ver mais

Avaliado com 5 de um total de 5 estrelas

Efficient storage facililty not far from city centre. Hassle free booking which we did at the front gate. No office- everything done onlie. Good app based solution for opening gates. A bit overpriced... Ver mais

Avaliado com 5 de um total de 5 estrelas

Op het laatste moment en op de een na laat laatste dag van het jaar nog opslag kunnen regelen. En dat allemaal binnen 30 minuten na de aanvraag op de website. Klantenservice is erg betrokken, snel... Ver mais


Detalhes da empresa

  1. Garagem
  2. Depósito
  3. Almoxarifado

Sobre Shurgard Self Storage - Utrecht Cartesius

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contato

  • Nijverheidsweg 2, 3534 AM, Utrecht, Holanda

4,2

Muito Bom

O TrustScore é 4 de um total de 5

65 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(65)

7.417 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Goed geholpen door service gerichte medewerkers.

Prettig contact met geweldige medewerker Latifa van Utrecht LR. Zij maakte ons wegwijs in de Shurgard wereld. Bij indienstneming van de ruimte vanmorgen ook prima geholpen door medewerker die toevallig aanwezig was. Verplichte verzekering met hoge premie vind ik een minpunt, gelukkig bleek dat uiteindelijk niet nodig na tonen polis. Bewegwijzering op locatie Cartesius, met name de aanduiding waar de lift is, kan beter.

19 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Zeer eenvoudig geregeld en goed geholpe!

Reserveren en contract was makkelijk online af te sluiten, goede prijs, gesproken met vriendelijk en behulpzaam personeel, bereikbaarheid en toeganginstructies ook eenvoudig, gratis transportwagens beschikbaar, kortom perfect!

6 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Easy to request and setup

Easy to request online and to setup.
I requested on the day that I needed the unit and after a few hours the unit was ready for me to use.
Friendly phone support and quick to solve issues.

30 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

The code and app pass didn’t work for…

The code and app pass didn’t work for the elevator and there is no solution after one week. It is super annoying and I lost a lot of money because I cannot have access to the storage space

19 de agosto de 2024
logotipo da Shurgard Self Storage - Utrecht Cartesius

Resposta da Shurgard Self Storage - Utrecht Cartesius

Hello, we're sorry to read you've had difficulties accessing the premises with your access code and apologise for any inconvenience this may have caused. We hope this issue has been resolved in the meanwhile and you're having a positive storage experience. If you would like us to contact you on the matter, please send your customer ID and phone number to so we can get in touch and help you.

Avaliado com 5 de um total de 5 estrelas

Laatste moment opslag nodig? Geen probleem bij Shurgard!

Op het laatste moment en op de een na laat laatste dag van het jaar nog opslag kunnen regelen. En dat allemaal binnen 30 minuten na de aanvraag op de website.

Klantenservice is erg betrokken, snel met reageren en zorgt ook nog eens voor een goede nazorg. Superfijn en efficiënt verlopen. Ik raad Shurgard aan.

30 de dezembro de 2023
Avaliado com 4 de um total de 5 estrelas

Effortless Booking and Access, with a Minor Key Pick-up Confusion: Overall Positive Storage Experience in Utrecht.

It was the first time in my life that I used such storage. (location Utrecht). Overall, I had a very positive experience. Booking online was effortless, and understanding how to access the storage was straightforward.

I do have one minor comment: it wasn't clear to me how and when I should get the key. I called two days before to inquire, and initially, I was told I could obtain the key in the office. However, on my second call, I was informed that I had to go to the main office. Fortunately, the keys were waiting inside the box, so I didn't need to go anywhere.

I arrived at the storage facility one day before the rental period started to ensure everything was clear and that I could access the box. Unfortunately, I couldn't access it because the rental period hadn't begun. It might be helpful to add a sentence stating that customers can access the storage starting from the first day of the rental. Other than that, everything was extremely positive.

26 de dezembro de 2023

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