Rob was extremely helpful. I wanted to write a review as my husband has recently passed away and I have needed to downsize and did worry about storing my items .Rob showed me the location of my locker... Ver mais
Localização
Trocar localizaçãoPantheon Park, Wednesfield Way, WV11 3DS Wolverhampton, GB
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Veja o que dizem as avaliações
The actual move was straightforward, no issues to speak of but everything went well. The 5 stars are really for Amy who went out of her way to get approval for the move even though I couldn't upload m... Ver mais
Excellent, quick service when I needed emergency storage. They really have thought of everything. The office staff are accommodating, Prices are great for the peace of mind that I have whilst waiting... Ver mais
I called with an account query and spoke to Amy, she was knowledgeable and able to answer all my questions. It was refreshing to speak to someone who could resolve my query on one call, she was great... Ver mais
Detalhes da empresa
Sobre Shurgard Self Storage - Wolverhampton
Escrito pela empresa
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito pela empresa

- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informações de contato
Pantheon Park, Wednesfield Way, WV11 3DS, Wolverhampton, Reino Unido
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amy was fantastic today
Amy was fantastic today, very helpful and showed me different sizes of units, and explained everything brilliant definitely recommend
We were shown around and everything…
We were shown around and everything explained clearly to us. Would recommend and use again in the future
Rob & Amy were fantastic!
Shofi has been brilliant with the move…
Shofi has been brilliant with the move out
Amazing place
Amazing place - josh was fantastic and very helpful and efficient!!!
Rob was a great help!
Rob was a great help with my transfer . Knowledgeable and friendly!
I had a very disappointing experience…
I had a very disappointing experience with Shurgard due to misleading information provided by staff.
On the day of my move-in, I was allowed to proceed based on a promotional rate advertised online. At no point was I informed that, as a previous customer, I was not eligible for this offer. This was only disclosed after I had already moved my belongings into the unit.
Because of this, I was left with no reasonable option but to move out immediately, which resulted in £450 in unnecessary moving costs that could have been completely avoided if accurate information had been provided upfront.
Despite raising this issue, I have had to pursue reimbursement for costs caused by their mistake. The situation reflects poor communication and a lack of accountability.
I would strongly advise others to confirm eligibility for promotions in writing before committing, especially if you are a returning customer.

Resposta da Shurgard Self Storage - Wolverhampton
My experience with this service was…
My experience with this service was very disappointing. They offered a promotional period at first, but the next day I was billed the full amount without clear communication. The customer service, especially from a representative named Amy, felt unfriendly and unhelpful. I recommend being careful before signing up.

Resposta da Shurgard Self Storage - Wolverhampton
Book my storage online
I was able to book my storage online, completely hasle free. The customer service afterwards was excellent. No hassle, no fuss, very much straight forward.
Excellent
Excellent, quick service when I needed emergency storage. They really have thought of everything. The office staff are accommodating, Prices are great for the peace of mind that I have whilst waiting for my new property to complete.
I was well received by the receptionist…
I was well received by the receptionist and he politely showed me around and the whole environment was very clean.
Friendly staff
Friendly staff. Easy to navigate and very clean.
They guide me through everything I…
They guide me through everything I needed to know and signed contract
Excellent service
Amy and Rob are great!!
Amy and Rob were great! Explained the process thoroughly and put me at ease. The storage units were clearly clean and well looked after.
Great service from Amy today in …
Great service from Amy today in reception.
Online made it easy to rent storage space.
Time Management
Every year it feels the same as I first came to this place. The people there are quite friendly and their service does wonders.
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