We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... Ver mais
Localização
Trocar localização2 Nathan Way, SE28 0FA London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... Ver mais
Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... Ver mais
The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process ea... Ver mais
Detalhes da empresa
Sobre Shurgard Self Storage - Woolwich
Escrito pela empresa
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito pela empresa
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informações de contato
2 Nathan Way, SE28 0FA, London, Reino Unido
4,7
Excelente
151 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Few access hours.
Few access hours.
Toilet not accessible to everyone.
Staff does not seem to care, found bug in my unit.
11 de outubro de 2023
Resposta da Shurgard Self Storage - Woolwich
Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
My experience today was fantastic
My experience today was fantastic. Ashley answered all my questions and provided me with all the information needed to make the process easy to understand.
Thank you Ashley for being patient, helpful and kind. God bless
Ps…. Based on my experience, I will recommend friends and family to patronise the company.
6 de novembro de 2023
Avaliação não solicitada
So nearly great
Staff are awesome, but automated instructions and tech could be better. ID checking app didn't work so I had to visit in person, which was fine but I got reminders daily because they couldn't be stopped. The instructions for first use we're confusing as it wasn't clear the red lock needed to be taken out by a member of staff and I'd sent movers there first. I didn't get an app token number and it wasn't on my invoices. When I tried to set the app up it was convinced I only had the choice of Belgian cities but I'm in London. This happened a couple of times. Turns out you have to login as a guest with your door code. Would be great if it said that! They're all such simple fixes I think - it's all just rewording the emails so they make sense. Could all be fixed in an afternoon shurgard.
28 de outubro de 2023
Resposta da Shurgard Self Storage - Woolwich
Hello, and thank you for taking the time to give us your feedback. We are very sorry to hear you didn't have a positive experience at Shurgard. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.
Ashley was really helpful in getting me…
Ashley was really helpful in getting me a new unit
25 de outubro de 2023
Avaliação não solicitada
Very good customer service,
Very good customer service,
Very effective and efficient.
I appreciate his efforts
13 de outubro de 2023
Avaliação não solicitada
Great experience today with Ashley as…
Great experience today with Ashley as he helped me out
5 de outubro de 2023
Avaliação não solicitada
lovely woman and man I met at this…
lovely woman and man I met at this store was very helpful and very kind!
Thank you so much for your help!!!
5 de outubro de 2023
Avaliação não solicitada
Juliet and Ash were great
Juliet and Ash were great.
Very informative.
Credit to your organisation
2 de outubro de 2023
Avaliação não solicitada
Opening hours are restrictive
Opening hours are restrictive
Need to be open to at least 22.00
24 de setembro de 2023
A stressful day made easier
A stressful day made easier! Ashley was super helpful and friendly. Shushed have made moving home feel much smoother sailing.
23 de setembro de 2023
Avaliação não solicitada
10/10 for Ashley
Ashley was fantastic - super helpful and was very grateful for his help when we realised we needed a bigger unit. 10/10 would use Shugard Woolwich again.
23 de setembro de 2023
Avaliação não solicitada
What a great person I saw down there in…
What a great person I saw down there in Woolwich the person was so well perlite and took me through it step by step and I was happy
15 de setembro de 2023
Avaliação não solicitada
Quick and easy access
15 de setembro de 2023
Avaliação não solicitada
Ashley helped me out very fast and…
Ashley helped me out very fast and efficiently
11 de setembro de 2023
Avaliação não solicitada
Sublime, must use
Had to use this branch for emergency storage. I highly recommend them, the service the staff gave was second to non, compassionate, understanding and caring. They took the time to show me how everything worked, brought a trolly to help me off load.
Seriously if you live in the area and need storage then please use them.
Thank you for such a superb experience.
2 de setembro de 2023
Avaliação não solicitada
The website is easy to use and the…
The website is easy to use and the whole process was straightforward.
Access to the site was easy too and the app worked well. What a pleasant experience overall.
1 de setembro de 2023
Great support
Can’t remember her name - but the lady at woolwich office was fantastic and very patient.
11 de agosto de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.