SideDeal® Avaliações 

Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company for offering a lot of wonderful items at very discounted prices. There's a lot of incentive to keep coming back.

Customer service was thoughtful, professional, and caring. They found the perfect answer to my request.

I have had to contact customer service twice and both times they have been friendly and solved my issues quickly.

Caitlin did an awesome job taking care of my concern. I certainly appreciated her promptness with a lovely email. SideDeal certainly has my business and trust!

I received a broken product and I was contacted and taken care of promptly

I had a problem with my order and Caitlin was quick to respond and help. She was on top of the order and had great customer service. Thank you Caitlin.

I purchased 2 Vornado fans to use in the summer time in April- was close to the 90 day warranty I didn’t know I had through them. Actually 2 days passed. I sent an email about my issues, one not working at all, and the other screaming. They did ABSOLUTELY NOTHING to help. RUDER THAN RUDE. And that was it!! Do not purchase from this company. The customer service is NONEXISTENT!!

I had an issue with a tower fan received. My initial description was clear, and the only follow up request from the customer service rep, Jessica was a request for a picture of the issue. Within a very short time and without further questions or requests, she initiated an immediate replacement order, and did not require any return of the product or proof of destruction.

100% satisfied and pleasantly surprised with the fast feedback (support request was sent Saturday evening), heard back first thing Monday morning) and beyond streamlined replacement process.

This is why I'm a return Meh/Sidedeal/Mercatalyst customer.

Caitlin was prompt in replying and took no time at all to satisfy my request! A++ customer service!

Had a minor issue with the product I purchased from Sidedeals and they quickly resolved my issue. Fast communication with a straight forward resolutions. Thank you Sidedeals, I'm including you with my other vendors I order from, appreciate your great pricing as well.

I received an item that had a defect and contacted SideDeal for resolution. Jessica was assigned to my case and walked me through the verification process using easy to follow instructions. Once verified, my issue was resolved very quickly with a replacement item. It was quite peaceful and I really appreciate that SideDeal customer service took care of my issue so quickly and easily.

Everything got handled smoothly, quickly, efficiently etc.

I got a response back in a timely manner from Caitlin. She was able to get me a refund as the product I ordered was no longer available.

I had return request & Samantha worked on.
It was done immediately and I'm very satisfied with the work she had done.

They said they would reply within 2 business days and they did. I replied with pictures and Jessica replied to me within 5 minutes. She is sending me the correct item at no charge and told me to keep the incorrect item. I couldn't be more pleased. Jessica was very helpful and quick. There was not argument. I definitely give her and SideDeal 5 stars!

Jessica was so helpful. She helped me with my missing order and now I don’t have to worry about it anymore.

I found it very easy to get a replacement for an item I purchased that stopped working. The person that helped was so efficient. I love SIDEDEAL. You can buy with confidence from this company,

Had an issue that Caitlin helped me with. She was super helpful and I would highly recommend! She was super helpful and responsive to fix my issue!

Samantha resolved my issue quickly, professionally, without a fuss, or a litany of questions. I received the missing item from my order in the amount of time it would take a regular order to be shipped.

Item arrived broken. iHome had a really long, annoying diagnosis process despite an obvious problem. Then told me to get a refund/exchange from the retailer. The Mercatylst/Sidereal quickly agreed to send me a new vacuum.