The bike was serviced at Hampton Wick and I got a message to collect which I then confirmed I’d swing by on a Saturday. Imagine my surprise when, on arriving at the store, I was told my bike ha... Ver mais
Localização
Trocar localizaçãoHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great shop. Great staff. Products you can be assured are quality. Backed up by excellent customer service. Purchased Pirelli Cinturato S gravel tyres in 700x 40c for mixed, loose and soft soil perfec... Ver mais
Great advice & got to try new helmet styles in store beforehand and then ordered online for delivery due to limited variants in store. Arrived promptly in good condition. Using my new purchase, which... Ver mais
Like a car garage, if you find a good mechanic you'll always return to the same one. Sigma crew are knowledgeable with clear communication at all points of service.
Detalhes da empresa
Escrito pela empresa
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Escrito pela empresa

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Informações de contato
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Reino Unido
- 0333 006 8833
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They say you can’t buy happiness but…
They say you can’t buy happiness but you can buy a bike. Purchased my dream bike (an Sworks Tarmac SL8) from the London store using their jig to assess my geometry for the new bike. James was very helpful throughout the whole fit process and took a long time with me to make sure all the parts I needed to replace on the new bike were just right. The only minor point I would note is that some of the measurements on the jig weren’t quite correct with the new bike but it didn’t matter in the end since the real dimensions were an improvement on the estimates of the jig. All in all, would 100% recommend. Also got the bike at a great sale price deal!
I firstly phoned sigma sports as I had…
I firstly phoned sigma sports as I had some Questions. The phone was answered promptly in a professional manner , all my questions were answered and went onto the websit and placed a order which was sent and I received in good condition .
Helmet purchase
Great advice & got to try new helmet styles in store beforehand and then ordered online for delivery due to limited variants in store. Arrived promptly in good condition. Using my new purchase, which is good!
Pode usar a ajuda de IA para as respostasVer mais
Rude customer service
Rude customer service
I was interrupted several times by the person on the phone whilst trying to explain the situation. Sigma use DPD and will not leave the parcel. It's basically impossible to get your order if you are not full time at home.
Sigma really want to fill the online void of Wiggle but are incapable of doing so.

Resposta da Sigma Sports - Hampton Wick
Fast service
Great experience
Great experience - very knowledgeable and thorough staff, answered all my questions and I left feeling very confident I'd bought the best bike for me that was also well-fitted and knowing that I could come back with any further questions and issues.
Professional service coupled with…
Professional service coupled with excellent advice from the team at Hampton Wick store, keep up the great work.
Ultegra derailleur
As ever, good value product and quick delivery, what's not to like..
Great new bike from the crew!
Top service
Very good service , online (and in store). Super helpful and responsive if any questions or issues. Thank you
Fantastic service
Fantastic service. Had a number of issues with my second hand bike. Had a gold service booked in and was promised my bike would be like new. Don’t disappoint. Decent ride before. Amazing ride now.
Can’t recommend enough.
Thank you
Easy to order
Easy to order, quick and efficient in the Hampton Wick store when collecting.
Weapons grade customer service from Ben
Friendly,efficient.No complaints…
Friendly,efficient.No complaints whatsoever.
First rate service throughout.
First rate service throughout.
Incredibly friendly and helpful member…
Incredibly friendly and helpful member of the team helped my navigate a myriad of shoe options. I have since been on a couple of long rides in the new shoes and they fit perfectly - in fact i barely notice they’re there.
Top Draw service
Top Draw service - repaired my bike and gave it a great service and made it look and feel like new. Thanks chaps.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







