Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... Ver mais
Localização
Trocar localizaçãoHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
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Veja o que dizem as avaliações
Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... Ver mais
I had a bike fit with Salvatore and he was absolutely excellent. He took plenty of time to understand the issues I've been experiencing and what I wanted to achieve through the bike fit. He was super... Ver mais
Came collected my cube agree c:62 pro Great experience in measured up and feeling comfortable on the Bike by Matthew great asset to the company. All staff are friendly and very welcoming if you’re ar... Ver mais
Detalhes da empresa
Escrito pela empresa
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Escrito pela empresa

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Informações de contato
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Reino Unido
- 0333 006 8833
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They have never failed me for over 15…
They have never failed me for over 15 years, good customer service, product understanding and great support and advice
Phenomenal products; better customer service
I could not speak more highly of Sigma Sports and their customer service. After an issue (not their fault) with a product from a major brand purchased at their store, they truly went above and beyond to resolve the issue.
Ben, who handled my case, couldn't have been more helpful and really looked after me. The product in question was not insignificant in cost, but the biggest praise I could give is it felt that Ben would take the same approach whether the item cost £1 or £10,000. He called me several times to help resolve the issue, and did so promptly and in a very polite manner.
Sigma have a customer for life in me and I look forward to shopping with them in the future. For any cycling/fitness fan, their store is well worth a visit even if you don't intend to purchase anything, they have an incredible range of equipment which wouldn't look out of place at Le Tour!! I want to pass on my thanks to all the team and would urge anyone considering a Sigma purchase to do so.
Outstanding Customer Service from Start to Finish
From my initial bike consultation right through to the purchase, the customer service was outstanding. Communication was excellent throughout, and Neal was incredibly helpful every step of the way.
He took the time to answer all of my questions, offered great advice on bike maintenance, and recommended everything I needed to make my rides smoother and minimise the risk of punctures. His knowledge and honest guidance made the whole process stress free and enjoyable.
The bike itself is fantastic and was assembled with great care and attention to detail. I'm extremely happy with both the product and the service I received.
I'll definitely be returning for all of my future cycling gear and maintenance needs. A huge thank you to Neal for making the entire experience so easy and enjoyable. Highly recommended!
First Road Bike
Was looking for my first road bike through the 'Cycle to Work' scheme and was recommended Sigma Sports. From start to finish, it was a fantastic experience. Very knowledgable and patient staff that were great throughout the whole process and were happy to answer any questions I had. Shout out to James for guiding me through the experience!
Had a bike fitting with Sal
Had a bike fitting with Sal. Really knowledgeable and explained the impact of each change. Provided me with some exercises to do to at home to improve my performance.
Collected my new cube agree C:62 pro…
Collected my new cube agree C:62 pro Bike
Had Matthew look after me adjusted my Bike position fantastic service. Matthew is a great asset to the company. The whole entire Sigma sports team are fantastic very welcoming to anyone friends families if you’re in the area come and visit the Shop it’s an amazing experience and help yourself to a free coffee. This is my go to cycle shop
Decent discount on my purchase and…
Decent discount on my purchase and arrived in a couple of days.
Great service as usual from the team
Great service as usual from the team. Thats why I keep going back, Best bike shop full stop. Forgot the young lads name who helped me purchase my Van Reysel shoes. But from start to finnish I felt the support and patience was 1st class, hes a credit to the company.
Was searching for a Open water swim…
Was searching for a Open water swim wetsuit. The guys here were brilliant in advice and getting me the right fit.
Happy wife, happy life!
The guys in store were brilliant!
Louis was exceptionally helpful ordering the wetsuits and triathlon organisers, didn’t have my size in store but they were there overnight and got an email first thing in the morning advising they had arrived!
Andy was so knowledgeable about the gels and advising how I should mix them up for my event.
The entire experience was next level!
Thank you
Jacqui
Wonderful customer service
I popped into the shop this past week; looking to buy my first proper road bike, and not really knowing where to start. A lot of the bikes in store on display were unfortunately out of my budget, however, the lovely Marc put me at ease, by showing me some entry level bikes, as well as some preowned options on the website. I will certainly be purchasing from here soon once i’ve saved up a bit! Would highly recommend.
One of the best supplier for my cycling.
Really good in-store service from Zac
Really good in-store service from Zac - took his time to see if I was doing OK with my new Sidi road shoes and was polite, attentive and helpful - cheers Zac!
Excellent service as usual
The order completely fulfilled expectations and was delivered promptly. Very reliable firm I use frequently.
Exceptional customer service from Rhiannon
I have bought a number of products from Sigma and all have been superb and extremely well priced (often the cheapest around). The staff are very knowledgable and Rhiannon was especially helpful on a recent phone call enquiry as I was having issues finding a turbo trainer that fitted my bike (contradictory information from search engines and websites). Very, very good customer service. Thank you!
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