A thorough, comprehensive bike fit with Salvatore. Everything was explained well and I found the whole experience very valuable. I wasn't expecting to have to purchase new shoes and inserts so that wa... Ver mais
Localização
Trocar localizaçãoHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
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Veja o que dizem as avaliações
Ordered via online on Wednesday, arrived in shop on Friday and saddle fitted perfectly to my specifications by Finn and Mathew on a busy afternoon before the Bankhols w/e. The Kask helmet was the righ... Ver mais
Purchased my first pair of Universal Colours Mono Bib Shorts 2.0 - UC Navy - L I'm 195 cm tall and 71 kg these fitted with just the right compression in the legs and pad narrow and comfortable. Bib s... Ver mais
Salvo is the best example of Customer service you could have. He deserves a pay rise or bonus as he is the reason I will come back to Sigma Sports again. Salvo went above and beyond to accommodate... Ver mais
Detalhes da empresa
Escrito pela empresa
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Escrito pela empresa

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Informações de contato
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Reino Unido
- 0333 006 8833
Pede aos clientes que avaliem
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Great knowledge and customer service
James was great. He answered all of my questions in order to find the right bike and fit for me. Nothing was too much trouble. He took the time to understand the type of cyclist I am and what I need from a bike and used his excellent knowledge to show me various options and talked me through them clearly.
An excellent service with the personal…
An excellent service with the personal touch. Thank you Milo and the team.
Good choice, quality and price
Clear description of wide range of choice. Straightforward reservation and notification of availability. Good quality and price. Efficient, friendly service.
I had an issue with a voucher
I had an issue with a voucher, it was sorted straight away and a new one issued
Good service
Easy to order and received the goods quickly. I am also very pleased with quality of the product.
Finn was super helpful offering to find…
Finn was super helpful offering to find a number of fasteners for my crank. Will definitely come back
Salvatore was fantastic
Salvatore was incredibly knowledgeable, extremely thorough and seemed to genuinely care that I got the best out of him and the experience as possible.
Service
It was my second time to purchase here, very satisfied with the service and helpful staff.
I had a problem with tyres
I had a problem with tyres, I spoke with a Marc Tidon who could not of been more helpful. He emailed me with a list of tyres and links to each of what he thought would suit my DT Swiss deep rim wheels. I went for the Pirelli P-Zero RS Race 700 x 28 and they are perfect. What great personal service and would recommend Sigma Sports highly.
Ordered goods online & notified when…
Ordered goods online & notified when ready to collect from the Hampton Wick store, very friendly staff as always, will be purchasing again.
Pode usar a ajuda de IA para as respostasVer mais
Still awaiting delivery
Still awaiting delivery, even though I paid for quick delivery.
No help at all on Royal Mail email !
Apparently my goods are in Northern Ireland why
Going give it another day , then claim a refund ‘

Resposta da Sigma Sports - Hampton Wick
Top Marks
Brilliant service from Mark.
The shop was busy and he skilfully juggled 5 customers with very different needs in multiple languages. Mark patiently helped me find the perfect shoe. Also hilarious.
I had a really really bad experience in this shop a couple of years ago, but my faith was restored today.
Top-tier customer service, from start to finish
I've had the best experience purchasing a new bike at Sigma Sports, from start to finish. It began with a consultation that helped me focus on what I actually wanted to get out of cycling. As a novice, I had so many questions, and the communication after that consultation was brilliant — the guidance I received played a crucial role in narrowing down the options and steering me towards the bike and accessories I ended up buying: a Pinarello Grevil F1 gravel bike. After a few months of riding, I was able to book the bike into the workshop for some adjustments, and that experience was just as good: fantastic customer service, spot-on work, and completed quickly. I now own a bike that's an absolute joy to ride and feels completely dialled in. A big thank you to Mathew and Dom at the Hampton Wick store for helping me on my cycling journey. I'd wholeheartedly recommend Sigma Sports to anyone starting out in cycling.
Your service fell below my…
Your service fell below my expectations. Considering how long you have had my bike and the ongoing discussion with the claims management company

Resposta da Sigma Sports - Hampton Wick
That place is busy at 9:15am on a…
That place is busy at 9:15am on a Friday. That says a lot.
Great service from your very busy…
Great service from your very busy mechanic today. He skilfully fixed my brakes despite there being confusion over my appointment, he made the time despite his very busy workload. Thank you.
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