Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... Ver mais
Localização
Trocar localizaçãoHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
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Veja o que dizem as avaliações
Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... Ver mais
I had a bike fit with Salvatore and he was absolutely excellent. He took plenty of time to understand the issues I've been experiencing and what I wanted to achieve through the bike fit. He was super... Ver mais
Came collected my cube agree c:62 pro Great experience in measured up and feeling comfortable on the Bike by Matthew great asset to the company. All staff are friendly and very welcoming if you’re ar... Ver mais
Detalhes da empresa
Escrito pela empresa
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Escrito pela empresa

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Informações de contato
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Reino Unido
- 0333 006 8833
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Generally great service!
Salvo goes above and beyond to help out!
I've been going to Salvo (and Sigma in general) for several years now to help me dial in my bike fits, advice on various bike parts (for building custom bikes), shoes/insole fitting, and just general everyday bike needs.
His advice is helpful, honest, and he doesn't just try to make you spend money. He always makes time to explain what he's doing and the rationale behind his advice.
I would recommend Salvo to anyone wanting a bike fit or support dialling in their riding.
Road and TT Fitting
Had both my road and TT bike fitting done with Salvatore and I'm really happy with how both positions turned out. He's friendly, professional, and makes the whole experience enjoyable.
What I appreciated most was the follow-up session — we fine-tuned my TT position and got everything dialled in ahead of the TT season. That extra care and attention really makes a difference.
Would definitely recommend him!
Very friendly and helpful staff.
This is a review of Sigma
This is a review of Sigma, not their delivery agents. Their delivery partner made a mess of a usually straightforward order process. The reason this is a 5star review is be used their customer Service team and Simon L in particular jumped all over this issue and made the solution work. Owned the challenges and got them sorted. That is what makes customer service work!
Staff are really good and know what…
Staff are really good and know what they are talking about…
Genuinely cool experience
The whole experience at Sigma Sports was excellent from start to finish. Everyone was welcoming and professional, and Dom was particularly polite, knowledgeable, and helpful throughout the process. Visiting the store felt like a genuinely cool experience, and it’s clear that a lot of care goes into helping customers find the right bike.
I have purchased several road bikes…
I have purchased several road bikes from different retailers and the whole experience was a bit blasé. The Sigma experience was excellent the moment I walked through the door from the initial fit through to the choice of a bike and the to the moment I collected the new bike. Other retailers could learn a lot from these guys.
I went to the Sigma Sport store in…Hampton wick
I went to the Sigma Sport store in Hampton Wick today and had good service in finding the right bike shoes for me. I later spoke up customer service on WhatsApp and they were able to price match the shoes. By the time I got home I am delighted to have the difference refunded. All in all excellent service from the store and customer services. I’ll be back and recommend as well. Thank you
Great job and thanks for giving my…
Great job and thanks for giving my Brompton a complete overhaul 😀
First class customer service.
To be able to go into the shop and try out shoes and ask related questions of knowledgeable and helpful staff was fantastic. Bought several things and was even advised where to find an item that Sigma didn't have in stock. First class customer service.
Fast efficient at collection point.
Great customer service and shopping…
Great customer service and shopping experience. The team was able to resolve all the technical questions around a new set of tyres for my bike and the purchase process and pick up was smooth. 100% recommended.
Quick and efficient and very friendly…
Quick and efficient and very friendly and welcoming
Fast, friendly and knowledgeable service…
Very prompt dispatch from website purchase. Picked up and tried clothing on in store and had great, friendly and knowledgeable service.
Ben C from the Kingston Stor was…
Ben C from the Kingston Stor was absolutely superb! He helped me buy a new pump and all the kit I'd need to repair if I got a puncture on my tubeless tyres. He offered amazing advice and wasn't trying to push me products just because they're expensive. All round, he was just a truly superb representation of your company. I'll be buying all of my future bike products from Sigma because of Ben. Thank you so much!
2 week delay in sending my chain (my…
2 week delay in sending my chain (my mistake for not paying balance). Rang shop and organised next day delivery. Arrived within 1 hour window predicted.
Sorting out my feet!!!
I have had issues with my feet for a while and was recommended to go to Sigma. Matt at the Kingston shop was very helpful finding me a suitable shoe and really took his time.
Then Salvo helped me with making some insoles on extremely short notice in order to get me ready for a race. Spending time with him and with his knowledge and experience, made me understand why I was having issues with my feet and how an old injury is affecting the way I cycle.
I would very much recommend the Kingston branch and Matt and Salvo. Thank you!!!
All good!
Great service. Competitive prices, free shipping or convenient local pick up available. Thanks.
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