Had a bike fit at Sigma sports and it was a really insightful and helpful experience. Salvo was exceptional when it came to what I was looking for from the bike fit and also offered some strength tra... Ver mais
Localização
Trocar localizaçãoHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
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Veja o que dizem as avaliações
Sigma are a great shop. They have very knowledgeable, helpful and friendly staff and because they sell many different brands of bike they will find the right fit for you as opposed to pushing one bran... Ver mais
Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... Ver mais
Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... Ver mais
Detalhes da empresa
Escrito pela empresa
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Escrito pela empresa

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Informações de contato
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Reino Unido
- 0333 006 8833
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All good!
Great service. Competitive prices, free shipping or convenient local pick up available. Thanks.
New bike
I recently bought a new bike from Sigma and the service was great from start to finish - I used cycle to work scheme and Sigma were on it with the process and getting the bike set up ready for me to collect in perfect time!
quick shipping
Quick shipping, great products and great prices. Delivered to my brothers place in East Grinstead cos they don't ship to NZ unfortunately, Europe yes, down under no, mores the pity, but thanks to family who will sort the shipping, I can take advantage of the wider range of products Britons and Europeans can enjoy from Sigma Sports.
Quality and knowledgeable company.
Quality and knowledgeable company.
Easy to deal with.
Competitive prices
My order was in stock and ready for…
My order was in stock and ready for collection on time and at a competitive price
Sigma made collecting my new bike a great experience
Collecting my bike was handled well. Dom did a fantastic handover.
There was a delay getting from the warehouse to Sigma HQ, but it was expedited when I asked.
Excellent silver service
Excellent silver service. Bike looks and works like new again. Not cheap but happy to pay for quality.
Great service as always
Great service as always. I booked my bike in for a service and it took them held the amount of time to do a lot of work and they charged me half the quoted price! Excellent! They know their stuff, care and are excellent on price.
The bike was serviced at Hampton Wick…
The bike was serviced at Hampton Wick and I got a message to collect which I then confirmed I’d swing by on a Saturday. Imagine my surprise when, on arriving at the store, I was told my bike had unexpectedly been shipped back to Grantham!
As you can imagine I wasn’t overly impressed.
The bike was eventually returned to Hampton Wick a few days later.
I have given a four star review as the asst manager (who’s name I didn’t get) knocked £35 off the bill!
Knowledgable patient and flexible in…
Knowledgable patient and flexible in store staff
Great range, pricing and delivery…
Always great range and competitive pricing and fast delivery. Communication is critical and I am always kept informed of delivery timescales. Great company, great service.
Very efficient service and delivery.
Very good 👍
Like a car garage, if you find a good mechanic you'll always return to the same one. Sigma crew are knowledgeable with clear communication at all points of service.
From the very start I received the best…
From the very start I received the best customer service. I was placing a clothing order from a cycle scheme voucher and nothing was too much trouble. Even items out of stock were arranged and I have since exchanged a few items due to sizing. Thank you
Great communication throughout.
Great team at Sigma .
Great team at Sigma .. always very friendly and helpful. Have a huge range of great cycling gear.
I was anxious when collecting in store…
I was anxious when collecting in store my online order as I needed to cancel half the items as I found after ordering they were not compatible with my bike.
I need not have worried as nothing was to much for the staff to sort my order out.
Thanks. Kevin
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Stop using Royal Mail
Stop using Royal Mail, they are awful. 10 days, still no delivery. It's a £50 helmet and they refuse to deliver without a signature.

Resposta da Sigma Sports - Hampton Wick
I must admit for the first time I was…
I must admit for the first time I was disappointed with Sigma's service recently. In March I was having problems with the gear changing and took my bike to Sigma. To their credit they did spot that the steerer tube was cracked that could have caused a major problem for me. This was replaced under Trek guarantee and I paid £509.04 for a full service. On the first ride since the service, during an Audax in late March, a spoke broke on the rear wheel and I took the bike back to Sigma. I paid £52.50 to replace this. However on my next club run there was a noise from the rear wheel and I noticed that the rear wheel was loose and the spokes were not tensioned correctly. I tightened the wheel and returned to Sigma. The excellent man on Sigma's service reception noticed that: (1) The rear wheel spokes were not tensioned correctly. (2) The gear shifters were not working correctly. (3) The rear cassette was loose and moving from side to side. All this should have been fixed during the very expensive service. Sigma then took the bike back and fixed everything to a good standard. All seems ok now.

Resposta da Sigma Sports - Hampton Wick
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