Signzworld Avaliações 

928
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Also trading under Also selling under the name of homepetessentials Woodpecker Premises Belfont Trading Estate Mucklow Hill Halesowen B62 8DR 0121 550 4909 Avoid like the plague, placed an or... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a double mug press on 3rd May, advised it was despatched on 4th and given tracking number.... phoned today as no movement on the tracking to get a message back saying out of stock. Advised I c... Ver mais

Avaliado com 1 de um total de 5 estrelas

They promised a refund if I returned the item to them. I had to pay £8.60 to return by Royal Mail 48 hour tracked, but they wouldn’t refund. I am elderly and cannot afford to lose over £70. Message... Ver mais

Avaliado com 1 de um total de 5 estrelas

Awful company to deal with. Ordered a heat press which was ‘dispatched’ 5days after initial order. It never left the premises…if they even had the item to begin with. Called the company and the... Ver mais

Detalhes da empresa

  1. Tinturaria
  2. também em
  3. Arte artesanal

Escrito pela empresa

SignzWorld is the premium choice for all things cutter and vinyl. We operate Independently to provide you with the greatest choice at amazingly low prices.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

928 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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2,1

Todas as avaliações

(928)

18 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Avoid - still awaiting refund

Worst company I ever dealt with.

Purchased a large heat press which was delivered a few days later.

We didn't unpack immediately as the space it would be living wasn't ready yet. We opened a few days later and was horrified to see the machine was scratched, obv used and seared vinyl to the top plate.

I immediately contacted the company who just offered me a refund. Being as the unit was 45kg and now in a garden office, repacking and returning would have been very hard to do on my own (I had help when delivered) so the company agreed to pay £80 to have the machine repaired and top plate replaced.

When the engineer came, he tested the unit and found it to be not only used but faulty and dangerous - reaching 600°f and caused smoke as if on fire. Even the engineer didn't replace the top plate, I had to pay for his time which cost me the full £80

Utterly horried, I contacted the company again and while there was lots of apologies and a quick collection since then my emails are ignored and I've still not received refund a refund (they wanted to give me a partial refund but obv not agreeing to that)

Rob was supposed to help me - but just ignores my emails. No way of speaking to someone so totally reliant on email and online chat.

They say all the right words but don't honour there promises

I've lost business not to mention the sheer time and stress

Looks like I'm going to have go via small claims court, but least that way I can claim for loss of business and stress and hopefully lots will read this and be warned against this dodgy company..

6 de maio de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Avoid unless you’re ok with substandard service

UPDATE #3 - I still firmly believe that their customer service needs changing and for you to be able to speak to someone who can help over the phone. I’ve received two emails since requesting to change my feedback, not once have I blamed them for what TNT did, what I have done is called them out on how they responded before and after. I finally received a new heat press, after they tried to give me back my old one which had been left out in the rain. My new heat press didn’t even come in a box!!!

UPDATE #2 - TNT collected Monday, two days after the collection, all of a sudden the parcel it at my back property, having been left out in the rain for who knows how many hours (not signzworld fault I know, however, once reported TNT’s customer service puts signzworld to shame, they couldn’t have been more apologetic and keeping me updated with the complaint). However, I told them this info at 9am the next morning, by after 4:50pm after 2 phone calls chasing, I am phoned to say they will take a look at it and repair it. They’re not even offering a refund or replacement for a heat press which has been left out in the rain!!!! I can’t even claim with the delivery company as I didn’t arrange the collection. I will personally be dropping the heat press back off tomorrow. I will update whether I receive a refund, a replacement or whether we will be going down a more legal route. What a shambles.
UPDATE - if you ever have an issue with your item, you have to pay to return to get it fixed…. I am on day 3 of discussions with no outcome yet, still no phone call!

An issue has occurred with a textured area of my heat press resulting in an uneven print. After a very quick response of them telling me it’s essentially user error (uneven pressure), even though I provided photographic evidence of said textured area and it’s been working 100% until this issue occurred. There isn’t a phone number for support either, I called and was told that they’re just a receptionist and the only thing I can do is email 🙃

22 de fevereiro de 2022
Avaliação não solicitada
logotipo da Signzworld

Resposta da Signzworld

Good morning.

Glad we resolved your issue and apologises for the damage caused by TNT leaving your heat press in the rain.
Take care.
SW

Avaliado com 1 de um total de 5 estrelas

PRICE GOUGING MONEY GRABBERS

This company USED to be good, now they are just money grabbing PRICE GOUGERS.
In 18 months they have put there prices up by 51%, for the same items
April 2020 £31.79
July 2021 £41.99
NOV 2021 £48.00

The quality hasn't improved, still the same uneven and grainy covering.
The cost of external postage hasn't increased.

I'm sure their response will be because of Brexit or the Lockdown the cost has increased.
Funny how I can order direct from china the same items, including shipping and import duties and they are still cheaper then the April price, in face they are less then half price.

THIS COMPANY IS TRYING TO TAKE ADVANTAGE OF SMALL BUSINESSES BY HIDING BEHIND EXCUSES THAT THEY ARE NOT TO BLAME FOR THE INCREASES AND ARE JUST A VICTIM, WHEN IN FACT THEY JUST WANT TO LINE THERE OWN POCKETS.
THEY WERE EVEN WORSE WHEN THE LOCKDOWN WAS IN FORCE BEFORE WHEN A BOX OF CUPS WENT UP TO £70+

BUY ELSEWHERE AND SAVE YOURSELF MONEY.

28 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

GREAT COMPANY TO DEAL WITH ***** RECOMMENDED

One of the best companies in Britain for supplying sublimation blanks. Highly recommended company. Never a problem with deliveries and e.mail support is brilliant and quick

31 de outubro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 5 de um total de 5 estrelas

Always great service

Always great service, products are great and the delivery is fast. Thank you

16 de outubro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 5 de um total de 5 estrelas

Always great products and a great…

Always great products and a great service. Everything arrives swiftly and we’ll packaged.
The items are good quality and reasonably priced. Signzworld are my first choice for sublimation supplies.

14 de outubro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, will use again

11 de outubro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 5 de um total de 5 estrelas

Smooth transaction

Smooth transaction, quick delivery. Never have an issue with the Sublimation mugs from this company.

10 de outubro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 5 de um total de 5 estrelas

I have ordered a couple of times and…

I have ordered a couple of times and always been pleased with the prompt delivery and quality of items
Many thanks

4 de outubro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 5 de um total de 5 estrelas

The staff are the most helpful people I…

The staff are the most helpful people I have ever come across, especially Martin he is such a great person always ready to help . He has helped me so much. Thank so much guys

Love Comfort

4 de outubro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 1 de um total de 5 estrelas

Was a nightmare ordering online

Was a nightmare ordering online. Went to collect on a Friday but was told no

1 de outubro de 2021
logotipo da Signzworld

Resposta da Signzworld

Hi Marcus,
I'm sorry you had an issue ordering and collecting, we decided a few months ago after the national lockdown was relaxed to continue with collections only allowed between Monday to Thursday as advertised on the website basket and checkout area, we have reviews this procedure and have now changed the collections to only between Tuesday and Friday to help customers collect for the weekend.
I'm happy to discuss your review with you on the telephone and listen to your concerns if you require.
Thanks
Rob Lloyd
Customer Care Manager

Avaliado com 4 de um total de 5 estrelas

Great Supplier for Sublimation blanks

I have found signzworld a great place to buy a lot of my Sublimation blanks. They usually have most items in stock (unlike many others) and at a great price.
Yuri @ signzworld has also helped me several times with an issue I had with the oven wrap being too small for the cat bowl. It's nice to know there is someone there to help should you have problems. Thank you

30 de setembro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 1 de um total de 5 estrelas

My personal experience with this…

My personal experience with this company was Awful

29 de setembro de 2021
logotipo da Signzworld

Resposta da Signzworld

Hi Tina.
Please accept our apologises for the incorrect size being sent out, I can see you have been refunded and again my sincere apologises for the issue, Rob

Avaliado com 5 de um total de 5 estrelas

Every time I have ordered i have been…

Every time I have ordered i have been very impressed with the quick delivery times and also the quality of the goods ive ordered.thank you very much.

27 de setembro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

Avaliado com 5 de um total de 5 estrelas

Always great quality products and very…

Always great quality products and very fast delivery. I have never had any problems using Signzworld! I also like the fact you can visit the company or have a delivery.

26 de setembro de 2021
logotipo da Signzworld

Resposta da Signzworld

Thank you for the great review and feedback, see you again soon, SW

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