Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
3,7
16 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’ve tried to contact Silent Chic 3 times and when I use their preferred email it comes back stating no such email address. I also used a name Olivia at her email address and it came back the same. Once they got my money, I’ve not heard from them. BEWARE ordering from this company. I honestly think this is a scam.
Mia responded quickly and efficiently to my concerns with the order I had placed. I’m extremely happy and satisfied.
Resposta de Silentchic
Dear Melinda
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Mia was great. I have received my order. Everything fits. I love it all thank you.
Resposta de Silentchic
Dear Patti
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Long waiting,shipping delays from china , poor quality order was for XL received small or medium size way too smaller for XLstill having trouble getting instructions for refund . This was ordered in August and delivered in November and now trying to get resolved for refund 66$for 3 shirts.
Resposta de Silentchic
Dear customer
We sincerely regret that this purchase did not meet your expectations.
We understand that each customer's usage situation is different, and we always strive to make the return process as simple and user-friendly as possible while protecting consumer rights.
If you still require assistance with your order or further clarification, please feel free to contact us at the following email address, and we will provide one-on-one follow-up:
Customer Service Email: olivia@clientcare2025.com
We sincerely appreciate your understanding and patience, and we look forward to providing you with a more enjoyable and smooth shopping experience in the future.
Best regards
Olivia
Hassle free returns. Could not be more satisfied
Resposta de Silentchic
Dear Debbie
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered the wrong size. Molly was so helpful on fixing my order without any additional cost. I love the shirts, but they run a bit on the small side so I recommend ordering up a size.
Resposta de Silentchic
Dear Debbie
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Can't get results to my request without having to rate your services and provide screen shots. Why can't you just process my exchange without having to do all these unnecessary steps?
Resposta de Silentchic
Dear Dennis P.
We are deeply sorry to learn that you were dissatisfied with the solution we provided.
If you would like to give us another opportunity to listen and improve, please feel free to contact us at any time through the following methods:
📧 Customer Service Email: olivia@clientcare2025.com
We will immediately arrange for someone to provide you with a more thoughtful and reasonable solution.
We sincerely look forward to the opportunity to make amends for this regret and restore your trust.
We wish you all the best and a happy life!
Best regards
Olivia
I texted quite a few times about my order and ALWAYS got a very quick response! Thank you for your great service! Oh and also loved my shirts!!?!
Resposta de Silentchic
Dear Diana
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
I love all the tops I ordered from Silent Chic. The colors are amazing and the styles look great. The fabrics are very soft. I will be ordering more in the future.
Resposta de Silentchic
Dear Debi
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
They allowed me to return the pants I bought for free and I didn't have to actually ship the pants back because of the high shipping cost. I bought the wrong size and there was no hassle in the return at all.
Resposta de Silentchic
Dear Draco
Thank you very much for your positive feedback on our return process.
We always adhere to an efficient and transparent return process to ensure every customer enjoys smooth and convenient after-sales service. Knowing that you are satisfied with the return process is the highest recognition of our service.
💼 We will continue to optimize our after-sales process to ensure a worry-free shopping experience for you and all our customers.
Thank you again for your support and trust, and wish you a happy life!
Best regards
Olivia
Mia was very helpful and accommodating on changing my order.
Resposta de Silentchic
Dear Lyn
Thank you very much for your recognition of our customer service team, especially for your patience and professionalism in handling your order.
We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.
We will pass on your feedback to the relevant staff, as it is a great encouragement to our team.
We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!
Best regards
Olivia
The fact that they are giving me a 25% discount. This is on an order I tops that I placed. Thank you very much.
Resposta de Silentchic
Dear Joan
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
It took almost a month to receive my order. The two tracking orders brought no response at all. Finally,I wrote a HELP note from their site. No response. It finally arrived today, sent from China. I kind of got the impression that the company was in the UK. Also, one style had no tag and no info on what the garment was made from. Two did. I went on line and did not see any kind of material mention on any.
Resposta de Silentchic
Dear Julie
We note that you are dissatisfied with your purchase experience, but have not been able to provide specific details.
We would appreciate more details so we can provide you with effective assistance and improvement measures.
We always value the opinions of every customer, and your feedback is very important to us.
If you would like to provide more details regarding your order or product issues, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Have a great day!
Best regards
Olivia
I placed an order on October. 13 th. Unable to track it. When is it going to be delivered
Resposta de Silentchic
Dear Judy
We sincerely apologize for the extended period of inactivity in your tracking information. We understand the anxiety and inconvenience this may cause, and we take your order status very seriously.
Due to the multiple carriers involved in cross-border shipping, there may be a brief information lag during package transfer or customs clearance. Please be assured that we have initiated internal follow-up procedures to assist you in contacting the shipping company to verify your package's current status.
If it is convenient for you, please contact us via the email address below, and we will prioritize your response.
Customer Service Email: olivia@clientcare2025.com
We promise to continue tracking your package until it is delivered. We hope you will appreciate our dedication and commitment.
Wish you all the best!
Best regards
Olivia
The service received from Molly was the only enjoyable part of the experience! The order was held so long in customs that I missed having the blouses for my vacation. The customer service was terrific, helpful and friendly.
Resposta de Silentchic
Dear Nancy
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.
