Silentgliss Avaliações 26

I feel that the existing reviews on Trustpilot do not do justice to Silent Gliss so I am compelled to write a review - overall we had a great experience, achieving exactly the result we set out to achieve. We have large residential slanted skylight windows - a blind needed, but literally every blind installers who came to measure and quote, gave up on it (mostly due to the size of the windows - e.g. John Lewis never came back to quote after site visit, and they are not the only one!) I have known SilentGliss for their commercial projects so when I called up, I was fully expecting that I would not be taken seriously. However, the London based manager came to inspect our windows, and suggested just the product we needed, which tackled all of our objectives. I was really impressed by him and I looked no further in search of a blind installer. It took quite a bit of time to get the product specifications to perfection - since SilentGliss has a large portfolio of product types and fabric samples, but if you have time to get this right, then you would really appreciate the service of the Showroom manager, who painstakingly went through the options with us - we much appreciate her expert advice, enlightening us with many possibilities and options. For installation after agreeing to quote and product specifications, SilentGliss put us in touch with their recommended installer - they were perfect in every sense. They work closely with SilentGliss and they are extremely knowledgeable and experienced with their products. SilentGliss products are supposed to be installed by professionals and not for average DIY-ers, and I would say that Silent Gliss is a perfect product provider, if you are prepared to persevere and communicate to get all the details precisely as you require. If your residential requirements are slightly out of the ordinary, they are a go-to people in my experience. We may be paying a small premium for using SilentGliss, but it is absolutely worth it. I highly recommend their service.

Do NOT use this company!

Did not deliver on time. Electric blinds took four visits to fit. The company's representative just dumped the packaging outside our home.

Experienced construction worker from shop fitting to civil engineering, I just Fitted a ceiling fixed Silent Gliss curtain rail to a square bay; worst experience that I can remember for a long time from poor design. Once fitted runs fine and wall fixing should be okay but, next time, it will be one of the cheaper flexi rails.

Wanted an electric track for one room. Asked them to suggest a fittter. We are in West London, but they could only give us one person's name, who was slow to come round, expensive, and now John Lewis have refused to fit the curtain as the track is not properly fixed to the wall. Do not use this company.

I ordered blinds and curtains from this company for more than £5000.00.
First of all they made several wrong measurements, when finally installed little bits of the poles started falling off, they wanted £40 to replace the end bits of the blinds that we're not properly fixed in the first place. The roman blinds were of very low quality and after a year the pins started protruding through the material.
Since this happened after a year they took no responsibility.
Very unhelpful. Overpriced, terrible quality.
There must be better companies out there.


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