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Casino KYC asked for the same passport photo for the third time and support did not explain it

One more casino headache: One short session left me with a missing round and a support queue brilliant.

Payout #9025 started failing when my bank showed nothing while the casino receipt from the casino profile said paid. Email update swapped status mid-session after 9 minutes.:(

Message centre Tue 20:59 went wrong first: the answer on office laptop did not use the round ID. Mobile page clashed with the chat answer at Tue 22:15.

german account, English site, still Verification email and casino profile showed two different statuses

table games contributed almost nothing toward wagering for two days, without any proper update.

Checked twice, After the reload code: the free spins counter on small phone screen dropped after one refresh. Email update made the cashier wait harder to trust once the payout mattered.

No thanks, Casino profile showed verified, cashier behaved like I was not verified nothing clear after that:/

Uploaded the same bank statement for the third time.

Sunday morning, Low-stake filter Fri 22:37 — casino search on cracked Samsung showed the slot but the play button remained locked. Account history left pending in the account history right after money moved.

The slots run beautifully and the graphics are better than most, so somebody has done that part well. why then does the live section drop to audio only on the same connection, in the same session, three nights out of four?

used to drop the spin on a page reload, doesnt happen here, rounds stay intact.

For a German casino account, Limit page showed saved, cashier ignored it fifteen minutes later

Round history was blank after Fruit Party

Tried on laptop after phone failed; same blank cashier page.

I expected an ordinary casino experience and got constant friction instead. Even simple tasks took several attempts.

at 1am, and then KYC with passport photo: KYC asked for the same passport photo again on shared flat Wi-Fi before withdrawal. Transaction log hid the cashout reason at Sun 9:57.??

game froze.
round lost. no refund.

Casino menu on old iPhone SE felt normal until old receipts were harder to find on older Chrome browser than the games.

Account history showed the opposite of chat after another refresh.?? again

Asked about wagering requirement, and straightforward reply.