Simba Car Hire Avaliações 

769
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Staff were so welcoming and professional. Our car we booked wasnt availble due to damage from previous car renters. We were upgraded for free which was even better! Clean car very fuel economical. W... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy directions online Convenient shuttle bus Great service Car was a tad rough, but it worked, still actually enjoyed driving it!

Avaliado com 3 de um total de 5 estrelas

Pick up phone prompts would not work from cairns airport, finally saw van arrive for another pax and made a run for it as stopped at another location. Pick up driver was watching soccer on his split... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy pick up and drop off. Friendly helpful staff. Great reliable car for a special family birthday getaway without breaking the bank.

Detalhes da empresa

  1. Locadora de Carros
  2. Serviço de Leasing de Carros

Escrito pela empresa

Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

769 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(769)

649 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

👍 Seamless

👍 Seamless, shuttled on request for pick up, vehicle was near new, shuttled to airport on arrival at depot, staff service was excellent and informative.

26 de janeiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Simba car hire in Perth

Seamless pick up and transfer from the airport terminal to the car hire office. We spent a bit of time at the office working out insurance (would recommend making sure you book insurance directly through Simba). The cars we hired were pretty new, clean, and had low mileage. Drop off was a breeze, with immediate transfer back to the airport. Thanks Simba!

24 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

When I returned the car and checked the…

When I returned the car and checked the car they just told me to get to there office without further investigation or inspection because they found out a scratch on the car and they think it's new I told them it's an old one and I showed them the picture they started raising there voice later then they found out it was an old one. Get me frustrated when they said that without me asking if it's a new or old one.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Affordable car hire

Affordable car hire. Good airport transfer to and from Cairns airport. No fuss check in and friendly customer service. Would use again. Thank you.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Misinformation which cost us money

We arrived at the office and there was only one agent on duty. We had to wait about 15 minutes. The guy said he was alone which wasn't the case as another colleague came out about 5 minutes after we were seen. The agent, misquoted us for additional cover. Then we said we would like to reduce the length of the hire. To start with he said it would be difficult because we hadn't hired it direct with Simba. And so there may be a problem with the 'hiring agent' i.e. Airport Rentals. When I pressed him and asked him whether Simba would have an issue with a partial refund, he said no. We would get the refund from Simba but that we would have to write to Airport Rentals. So we changed our booking and reduced the days. If he had said Simba would refuse to do a partial refund we would have held onto the car. NOW, Simba are saying that they won't do a partial refund because they will have lost revenue, even though Airport Rentals don't seem to have a problem with it. This is unacceptable to us as the Simba agent gave us totally inaccurate information, and horrendous customer service, which they claim is at the heart of their business. And I quote the sign in their office: "Customers are the heart of our business. We place our customers at the centre of everything we do, wowing them with exceptional service and memorable experiences. They are the heart of our business". We were not wowed, and the experience was memorable for all the wrong reasons. The car itself was absolutely fine! Everything else was far from fine, and now I have to fight to get our money back. As a result I am likely to cancel my 2 week rental via Airport Rentals for the North Island, NZ (because of the 3rd party issue) and will definitely never use Simba again. Moral of the story - don't change your length of booking at the office, or better still - don't use Simba at all

16 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Allways on time

Allways on time. Car spotless staff very welcoming. Prices very very reasonable. I always use this company when available

21 de janeiro de 2026
Avaliação não solicitada

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