simpled.uk Avaliações 

I love the products, delivery was excellent, and the customer services from this company is excellent. Well odne guys.

I’m very satisfied with the new SS smart door lock. It’s a significant improvement over the previous version, with smoother performance and a sturdier built quality. Installation was straightforward, and everything works exactly as advertised. On top of that, the service was excellent—fast, professional, and genuinely helpful. Overall, a great upgrade and well worth it.

Great customer service and support.
I’m a locksmith and I installed a Simplet product for my customer. The customer was an 86-year-old lady, so I needed some extra guidance during the setup. Simplet customer service helped me step by step. I worked with Steve Kerr, who was very helpful and gave clear advice that made everything much easier. If you have any problems, they are always happy to help. I definitely recommend this company.

Great website and good service

The smart door lock works as expected.

Initially I gave a rating of 1 star because I tried multiple times to contact customer service via phone and email and didn't get a response.

However, they have since addressed my concerns and fulfilled my request.

Great after sell customer service and professional advice.
👍👍

We bought this lock at the Grand Designs exhibition for our front door as kids are always losing keys. We had a Yale one first that was very temperamental. Around 4 months ago the sensor started playing up and then more recently the lock just stopped working altogether. We were about to order a new lock but thought we would just try Simpled first to see what they might do to help. The response was more than I could have expected. The chap I spoke to was super helpful and the following day a new lock arrived. Can’t ask for more than that. Other companies could take note of this. Proper customer service at its best.

Very easy website, when I do have to ring them they are very knowledgeable and helpful.
I have just bought my 3rd Simpled lock for the house, they really work and are simple to setup.
10/10 on all fronts

very impressed with the lock and after 2 years when i needed help they came to my rescue and sorted things out so I'm back on line. thanks for that very happy

I Bought this lock from Amazon after I read the reviews, after an installation issue (pilot error by myself) technical help was provided by Elnaz and Angel after a few emails the lock issue was resolved. Great quality product and very simple to programme and setup.

Great product overall, have two already and looking to get more. More impressed with their post customer service, as I started to have a problem with one of locksmith running the battery down too quickly, and with a minimum of hassle agreed to replace (including replying over the Christmas bank holidays).

The customer service support that I got from Steve, the after service I am grateful and happy to have that gives your reassurance, care, attention and empathy but also very professional and direct to the point.

My 2nd time around and like the first great service and support with my issues.

Quick responses and very knowledgeable staff. Very helpful. Awaiting delivery now and hopefully a quick fit.

Excellent service, first class product.
Fitting the lock is not complex or difficult, but can be a little fiddly (stubby fingers and little screws) any one with basic DIY skills should be capable of fitting these.
I had to enlarge a couple of holes in my door but it really wasn't an issue.
Downloaded the TT Lock app and now the whole family has there own pass code and scanned fingerprints.
The best thing is that our UPVC door now locks as soon as it closes, previously we had to physically lock it every time. With an increase in reports of some dodgy characters trying people's front doors in the local area it brings peace of mind for the whole family...and it looks good

Simply the best customer service I’ve ever experienced even on a Sunday. And I love the lock itself and the ease of installing it.

I bought the SS Slim smart lock from simpled.uk. What impressed me the most was their customer service – the support team responded quickly, politely, and explained everything clearly.

I had some questions about a discount, and they retroactively applied a 10% “first order” discount to the lock price and refunded the difference. This really showed that they care about their customers.
I can confidently recommend this company and their SS Slim lock.

This is not the first time I’ve written a positive review about this company. I felt the need to reinforce the super customer service that I have received yet again, following an issue I had with one of my door locks. This company went above and beyond to ensure 100% customer satisfaction and the issue was resolved within days. I can highly recommend.

Thank you to the support team that helps me this week.

Having done my research, I was relieved that my efforts to fit the slimline (TF model) lock, myself (without having any DIY experience), were succesful and it was great to have a lock which no longer requires me to take house keys (finger print sensor, PIN codes etc..) with me and have a door that auto locks behind me. However I was reliant on a 3rd party tutorial on YouTube, as it wasn't that straight forward to fit and having to remove the multi point locking system to accomodate the extra length on the power cable behind it, was a lot more than I wanted. My recommendations are that the arrow marking the position of the external handle relative to the spindle needed to be much clearer (eg coloured red or black rather than just embossed on the metal), that the power cable length should be more easily adjustable, that the QR code, for the instruction manual, needed to be more prominent within the box and combined withsome basic pictorial instructions as well as highlighting the correct App (the Simpled one is available for download but not for use)