Fair exchange
My son purchased a new mattress from the Catterick store recently. Unfortunately, due to back problems, my son was in a lot of pain after a night on this mattress. We had placed a mattress protector on it because we were told that the mattress would otherwise be non returnable.
It is not the store policy to let you try a mattress for a trial period. Fortunately, the owner of the company was sympathetic to my sons back problems and allowed us to change the mattress for one more suitable to his needs. We had made our purchase in haste.
The sales staff are professional and helpful. The delivery drivers were a pleasure to meet.
Thank you.
18 de fevereiro de 2025
Avaliação não solicitada