Simplycarmats Avaliações 

993
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the word go this company could not have been more helpful. Good communication answered my query very quickly delivered the mats within agreed time scale. They were very well finished fitted perfe... Ver mais

Avaliado com 4 de um total de 5 estrelas

Positive points are, the mats are gorgeous. I chose Grey with Orange trim to match my interior and exterior and they look stunning. Negative points are, the initial order email states I'd recei... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought odourless rubber mats and boot liner for a new Range Rover Sport . Very fairly priced and great quality. Rubber is quite thick and mats fit perfectly. Great communication on delivery . R... Ver mais

Avaliado com 1 de um total de 5 estrelas

3 weeks delivery only to receive half the mats for the car, on top of this the 'premium' mats are poor quality with over cut in areas, unfinished and threading edges. Additionally, the smell of the ru... Ver mais

Detalhes da empresa

  1. Loja de Acessórios Automotivos

Informação fornecida por fontes externas variadas

Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

993 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(993)

41 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Scam company stealing people's money.

I haven't received my mats yet, but that's the problem. It's been 3 weeks since I've ordered my mats and there has been no status update. I also have received no response from company after inquiring about them. I wouldn't mind waiting, but don't say 10 days max to process then be radio silent.

Update as of 18 April: I looked at Google reviews and there were a ton of complaints about the company never sending the products that were paid for, some people waiting 6+ months. I also left a Google review and noticed that now most comments that spoke negatively about the company are removed. If you buy from here, you have wasted your time and money.

18 April additional update. Just asked for more information from the company. I dont want any excuses as to whether it's a logistical error, flood in warehouse, machinery malfunctions. SM186772 is my order number. Just refund me my money. Will report back on outcome.

14 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No reply to emails and no phone number

Ordered my mats...no replys to emails and no contact phone number. Eventually got an email saying they were having logistical problems....chased again no reply. Have now cancelled order by email...no reply...will have to contact credit card company.

12 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unfulfilled Order, No Communication – Legal Action Pending

We placed an order with Simply Car Mats on 21st March and were informed that delivery would take 10 days. As of today, the order has not been received. We have sent three separate emails requesting an update and have yet to receive any form of response.

This complete lack of communication, combined with the failure to deliver the goods within the agreed timeframe, constitutes a breach of contract. It is both unprofessional and entirely unacceptable.

Unless this matter is resolved without further delay, we will be pursuing immediate legal action to enforce the agreement and seek appropriate remedies. We strongly advise others to exercise caution when considering doing business with this company.

21 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not buy from Simply Car Mats!

Do not buy from Simply Car Mats!
They did not deliver what I ordered and have failed to respond to my emails. They have my money and I have the wrong car mats. Next stop trading standards…..

31 de março de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Look great and fit perfectly

The mats took a while to arrive (that’s the only reason for four rather than five stars) but I am very happy with them. They look great and fit perfectly onto the studs on the floor of my Volvo V40.

Also a very reasonable price.

Would recommend

29 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products

Great quality products, bought floor mats, seat covers and a boot cover. Only thing is the boot cover slightly too big in some areas, but fits good enough and very pleased with the quality. Seat covers fit perfect & very pleased with the quality of floor mats. Great communication & first couple items arrived immediately after ordering. Only wait was the floor mats, but was advised on wait time so it was not unexpected. Overall very pleased with communication and quality - very professional.

31 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality mats with fast delivery

Great quality mats delivered quickly and efficiently. Quality of the mats and sizing was perfect and look brilliant in the car.
Was kept informed of delivery updates along the way.
Will definitely be returning if I need another set of mats in the future!

28 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do Not Use This Company

I made an order in January and have still not received my order and fear I have no hope of receiving it since the company ceased responding to emails on 17 February. Simplycarmats have not refunded me as requested and I have contacted Trading Standards out of principle. Fuming.

26 de março de 2025
Avaliação não solicitada
logotipo da Simplycarmats

Resposta da Simplycarmats

Our sincere apologies but this was a manufacturing problem and we were unable to resolve it. You have been fully refunded for the missing items.

Avaliado com 1 de um total de 5 estrelas

Slow delivery, doesn't fit properly

Delivery much longer than stated on website. Boot liner doesn't fit at all one side and poor fit on two others. It is also poorly finished in comparison to other boot liners I've bought. Communication has been good but doesn't compensate for underwhelming and ill-fitting product.

24 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID

Placed order 16th Jan. Yodel lost the parcel. (Yodel admitted this). Simplycarmats said they were reordered on 10th Feb. I have emailed 6 times since then and they still haven't provided any details on the mats being sent out to me. It's now 13th March and I have no mats, no order confirmation or delivery details and no refund. Now they have stopped replying to emails.

13 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Seriously Covoluted Madness

I gave one star because there is no lower rating. I ordered my mats 07th Feb and Simply Car Mats do not know if they have been produced yet.

11 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered mats on 16th Feb

Ordered mats on 16th Feb. Had to chase for an update. Provided with shipping details, but items still not handed to carrier after a week. Almost 1 month later and no mats or ETA. Have given up and requested a refund.

16 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

I have had no communications since 12th Feb 2025

I have had no communications since placing the order (12th Feb 2025) with this company. Don't even know when the estimated date of order completion is, or when it is even due to arrive.

Yet, somehow, I am able to receive this survey alright asking about my experience. Surely, you can appreciate how frustrating this is for a customer. No communications on the product, but a survey to complete!

12 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Hey ho!!!Ordered and paid for car mat set on 11…

Ordered and paid for car mat set on 11 Feb. Despite two enquiries as to where my order is I still do not have it. first I was told they were "running behind" and to "be patient"! Then I was told there had been "some flooding which had now been resolved and to be patient"! Two days ago I was told my order was with the courier and to expect email as to delivery.....still waiting... Have told them to cancel order.............Hey ho..............

11 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Order never arrived

Order never arrived! Contacted them after 5days had a response order is being prepared. After 3 weeks of waiting still nothing. Requested a refund - no response! Because I paid via PayPal they sorted out my refund.

11 de fevereiro de 2025

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