SimplyExcessAvaliações 

228
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Good price for excess cover, thankfully didn’t need to use it. They sent good advice before travelling and before coming back home. I will definitely use again!

Avaliado com 5 de um total de 5 estrelas

Very pleased with this Company! Extremely easy to navigate website and information was very clearly presented with a very good price range. I was also impressed to receive an email one day before th... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m very pleased with my experience with Simple Excess. Sadly I needed to make a claim and this was responded to within 24 hours and my claim is being paid in due course. Thank you. I will definitel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Clear communication before and during our trip, competitive pricing, good advice. Although we never needed to make a claim we felt assured that they would have responded quickly and positively shoul... Ver mais

Detalhes da empresa

  1. Corretor de seguros
  2. Seguradora de Viagem

Escrito pela empresa

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

228 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(228)

171 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The name says it all

The name says it all, it was car rental excess cover achieved very easily at an affordable price. I also liked the few email hints during my cover period reminding me to take a few precautionary steps.

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A must have for car rental

I’m so glad I found this for car rental, I will definitely use again. Easy website to navigate and sort out an excess without high charges from rental companies. Though I wasn’t even asked to take out an excess at the time of rental. I took pictures as directed before I took the car and when I returned. Super piece of mind to have. Simply excess emailed things to remind to do and what to do in case of a problem. Luckily I didn’t have any problems. A great policy.

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Please beware when purchasing car hire…

Please beware when purchasing car hire excess insurance from this company. I recently purchased a product from them but when inputting my surname onto their system, their system did not print my surname correctly. I immediately reached out to them to query this via email to avoid any difficulties down the line when claiming the policy, but had received no reply from Simply Excess. Due to this, I then decided to cancel my policy on Monday 29/09, way ahead of the policy start date of Friday 03/10, but as of today Monday 06/10 I still have not received the refund despite their FAQ claiming the refund would be back to me by 3/5 working days. To show my case is real, the policy number is A/3979/27764026 and I would urge future buyer to be cautious when purchasing a policy from them. I have yet to make any claim from them and yet this process of just claiming the refund for my cancellatiom has already taken a long time.

6 de outubro de 2025
Avaliação não solicitada
logotipo da SimplyExcess

Resposta da SimplyExcess

Dear Mr Ton That,

We’re genuinely sorry that your experience fell short of expectations. It appears that your original email unfortunately landed in our spam folder and was therefore missed — something we are now addressing internally to ensure it doesn’t happen again.

Please rest assured that the minor formatting issue with your surname would not have affected the validity of your cover in any way. Your cancellation was processed as soon as it was located, and refunds can take up to 10 days to appear, depending on your bank’s processing time — slightly longer than our usual 3–5 day turnaround.

We do apologise for the inconvenience and for the lack of timely communication. As a gesture of goodwill, we’d be happy to offer you a discount on any future policy should you choose to give us another try.

Avaliado com 5 de um total de 5 estrelas

Easy to use, good value.

Having struggled to make the online payment with another excess insurer, I tried SimplyExcess.

Easy to use, didn’t need to make a claim, but saved a small fortune relative to the Hire company’s option.

Will use again.

3 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to book

Easy to book. Didn’t need to claim, so unsure how the process would have worked out.

3 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simples 5 ✨

Car rental excess policy was regrettably “excessive” . The online process with Simplyexcess was quick and easy. Towards the end of the agreement I needed to amend the return time by a few hours, communicated by e mail , subsequent email response within a very short period of time , agreed and at no extra cost. Will use again.

16 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and Easy - Insurance how it should be!

First time using Simply Excess and glad I did. I had a double tyre blow out in the Albanian mountains which cost over 700 euro to repair. I emailed them the following day to register the claim and they sent a very helpful response, explaining what I needed to do and what evidence I would need to send them. They said that because I had registered the claim by email I didn't need to fill out the forms or send the evidence until I got back as I was only halfway through my holiday. Sixt provided all the evidence I needed and I submitted the paperwork a few days after I got back. Less than a week later the claim was accepted in full and the money on the way to my account.

No stress, no fuss, no push back. Couldn't ask for an easier process and all team members I interacted with were really helpful. Highly recommended and I would definitely use them again for Car Hire Excess insurance.

11 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It worked for me. No complaints here.

I normally take out xs policy insurance as the xs on rental cars has gone crazy over the past few years. Used to be typically €150-250 but now over €1000 isn't unusual. Haven't used this company before but 4 days cover was £7.95. Its a no brainer and I liked their follow up emails. Didn't make any claim so can't speak to that experience but I like what I saw.

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to arrange competitive insurance…

Easy to arrange competitive insurance which negates the hard sell tactics of the ridiculously priced add on policies at the hire company desk, very informative and helpful notifications throughout, although thankfully didn’t need to make a claim.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good competitive policy, easy to purchase

We have used SimplyExcess a few times now and are happy with the service. The rates quoted are very good compared to car hire companies and the cover is easy to arrange online.
I had a minor issue when I requested a slight change to the end time of my cover period, it took several emails to get the amended policy documents.
Fortunately we have never had to make a claim against our policies so cannot comment on that part of service.

19 de setembro de 2025
Avaliação não solicitada

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