Simply Park and Fly Ltd Avaliações 

330
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I booked meet and greet parking at Bristol Airport at a cost of £157. I was scheduled to drop my car at 5.30am. I arrived at the airport to find that none of the signage matched the instruction... Ver mais

Avaliado com 5 de um total de 5 estrelas

Used simply parking for Birmingham Airport. Excellent service and professional and friendly staff. Don't know our pick up drivers name but pick up was about 3am on April 1st from chemsley Wood... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've used Simply Park and Fly on a number of occasions, every time I fly from Gatwick. No issues, they pick up the car promptly (as long as you call ahead as directed), and I've never had to wait more... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the initial online booking to the car delivery on return of trip at Gatwick South , everything ran smoothly and efficiently. A member of staff was there to meet us when we dropped off the car... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Manobrista
  2. Estacionamento

Escrito pela empresa

When leaving a review, please share your thoughts on the booking process and any support you received from the Simply Park and Fly team, rather than the car park itself. If something didn’t go as planned with the parking provider you booked through our site, we’d really appreciate hearing from you directly. This allows us to follow up with the operator and work towards a quick resolution for you. Please note that feedback about individual car parks left here cannot be addressed by the operators and may delay our ability to help. Who We Are Simply Park and Fly is a UK-based airport parking comparison and booking platform that helps travellers find trusted and affordable parking options at major airports across the country. We don’t operate the car parks — we bring them together in one place so you can easily compare prices, locations, and services before you book. By partnering with established providers and offering transparent pricing, our aim is to make airport parking simple, reliable, and cost-effective for every traveller. Book with confidence and start your journey the easy way — with Simply Park and Fly.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

330 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(330)

63 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

It was all so simple.Drop off

It was all so simple.Drop off, was easy to find car park.Met promptly. Walked into South Terminal.

Arrival, called after baggage collected. Walked to car park pick up point, waited a few minutes and car arrived. Drop off and pick up charge included in payment. I would highly recommend.

3 de outubro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Kaiser, for taking the time to share your experience. We’re really pleased to hear everything went smoothly from drop-off to pick-up and that the process was straightforward. Your recommendation means a lot to us, and we appreciate you booking through Simply Park and Fly.

Avaliado com 5 de um total de 5 estrelas

Prompt meeting us when we dropped the…

Prompt meeting us when we dropped the car at Gatwick. Phoned them once we had collected our luggage and they met us 20 minutes later.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, A. Bristow, for sharing your experience. It’s great to hear everything went smoothly at Gatwick and that the timings worked well for you on both drop-off and return. We really appreciate you booking through Simply Park and Fly and hope to help with your next trip too.

Avaliado com 5 de um total de 5 estrelas

Good selection of parking options and…

Good selection of parking options and helpful feedback to help us choose

3 de outubro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Hi Jo,
Thank you so much for your kind words! We're glad to hear that you found our parking options diverse and our feedback helpful in making your choice easier. We really appreciate your support and hope to assist you again soon!

Customer Service
Simply Park

Avaliado com 5 de um total de 5 estrelas

Service with a human touch

Everyone was helpful and friendly .

26 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you so much for taking the time to leave a review. It’s always great to hear when customers have a positive experience. We really appreciate your support and hope to assist you again in the future.

Avaliado com 5 de um total de 5 estrelas

Had a nice welcome on arrival very…

Had a nice welcome on arrival very smooth process also same good service when picking up well done

5 de outubro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Kevin.
We’re really pleased to hear you had a warm welcome and that everything went smoothly both on arrival and collection.
We appreciate your kind feedback and look forward to helping with your next booking.

Avaliado com 5 de um total de 5 estrelas

Never had a problem with this service

Never had a problem with this service. It obviously does depend on who you select to book with, but as a website to help with prices for each provider, great! Also never had a problem with the the company I selected for the meet & greet service.

Can't compete on the price front. Always value for money.

2 de outubro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thanks, Stacey. We’re really glad to hear you’ve had smooth experiences booking through us and that you’ve found the service good value for money. It’s great to know things have worked well with the providers you’ve chosen, and we really appreciate you continuing to book with Simply Park and Fly.

Avaliado com 5 de um total de 5 estrelas

Efficient and competently priced

Booked Terminals parking through Simply Park. Booking was easy and a very competitive price. Meet and Greet worked very well even though I was leaving from T3 LHR and returning to T5 LHR

4 de outubro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Gillian. We’re really pleased to hear the booking process was simple and that everything went smoothly with your Meet and Greet, even across different Heathrow terminals. We appreciate you choosing Simply Park and Fly and hope to help with your future trips too.

Avaliado com 5 de um total de 5 estrelas

everything went pretty smoothly

everything went pretty smoothly from drop off to pick up.
called as requested just as collecting cases and car was there in 20 minutes as stated.
will use again

21 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thanks, Steve! Great to hear everything went smoothly from start to finish and that your car was ready right on time. We’re really glad you’ll be booking with us again — we’ll look forward to helping with your next trip!

Avaliado com 5 de um total de 5 estrelas

Trusted company I use all the time

Trusted company I use all the time. So far never had a problem, even when dates etc needed to be amended. Customer Service excellent and always helpful. Makes starting and returning from holiday so much easier.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Julia, for taking the time to share your experience with us. It’s always a pleasure to support your travel plans, and knowing that we can play a small part in making your journeys smoother means a great deal. We truly appreciate your continued support and look forward to being here for you on your future trips.

Customer Service
Simply Park

Avaliado com 5 de um total de 5 estrelas

Swift process at drop off and pick for…

Swift process at drop off and pick for the meet and great service.

26 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you for taking the time to share your feedback.

We are pleased to know that the service provided a swift and efficient experience at both drop-off and pick-up.

We appreciate your trust in Simply Park and Fly and look forward to serving you again in the future.

Customer Services
Simply Park

Avaliado com 3 de um total de 5 estrelas

Good but delivered a wet car

The pick up and delivery of the car was all straight forward and the people were nice
BUT
As we drove off, the drivers car seat was soaking wet and the air con was ramped up to 25 degrees so clearly there was some sort of incident (assume window left open?).
We have contacted the company 3 times and still no explaination

28 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

We’re really sorry to hear about what happened — that’s not the experience we want anyone to have. Thank you for letting us know, as it helps us put things right.

We’ve passed this straight to the parking operator for an explanation and will make sure it’s followed up properly. We truly appreciate you choosing Simply Park and Fly and hope we can restore your confidence in us.

Customer Services
Simply Park

Avaliado com 5 de um total de 5 estrelas

I couldn’t fault it

I couldn’t fault it. Collection and pick up very punctual.

26 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thanks so much, Linda!

We’re thrilled to hear everything ran on time with your collection and pick-up. Glad we could make your journey a little easier — see you again soon!

Customer Services
Simply Park

Avaliado com 5 de um total de 5 estrelas

Again

Again, a faultless experience. Thanks

26 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thanks a lot, Jane!

We’re so happy everything went smoothly for you again. Always a pleasure to have you with us — see you on your next trip!

Customer Services
Simply Park

Avaliado com 3 de um total de 5 estrelas

Their standards have dropped unfortunately

I have used this company before & it was a faultless service. However, this time around, unfortunately, it wasn't the same. Dropping off was fine, no problem. However, after a very long flight, we collected our luggage & tried to call the number as stated on the instructions for a driver to bring our car to us. After about 20 times calling where the phone rang a couple of times & then the engaged tone kicked in & then hung up, we tried calling the main number for the car park. They gave us another number to call which just went to voicemail. In the end, we had to walk to the short stay car park, find someone who worked for the company & told them we couldn't get through & just wanted our car returned so we could get home. The guy was very apologetic & said there must be a network error & explained that in the office, they only have 1 job to do & that's answer the phones. He seemed very stretched as it was just him on his own most of the time. He had to radio through to the office for them to bring our car round, after standing there for almost half an hour. I'm hesitant to use these again as I don't mind paying extra for a quicker & more efficient service. But I feel I was let down on this occasion.

19 de setembro de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Dear Fern,

Thank you for your honest review and for your continued custom. We are very sorry to learn that your latest experience did not reflect the faultless service you had previously received. The issues with communication and delays are not the standards we set for our partners. This matter has been escalated to the operator for investigation and corrective action. Your feedback is invaluable in helping us improve, and we sincerely hope to have the opportunity to regain your trust on a future occasion.

Customer Services
Simply Park

Avaliado com 5 de um total de 5 estrelas

Staff were waiting for us and very…

Staff were waiting for us and very pleasant. On return the car was with us very quickly.
I had to pay the Gatwick terminal car park charge of £7 in both directions, which I wasn’t expecting.

17 de agosto de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Philip, for your kind review. We’re delighted to hear the handover and return went smoothly and that the team looked after you well.

Regarding the Gatwick terminal charge, this is a fee applied directly by the airport for all drop-offs and pick-ups at the terminal. We understand the Gatwick terminal fee can sometimes come as an unexpected extra — although it is highlighted on our website and in booking confirmations, we’ll continue doing our best to make this as clear as possible for our customers.

We really appreciate your feedback and look forward to helping with your next trip.

Customer Service
Simply Park

Avaliado com 5 de um total de 5 estrelas

Very good service from drop off to…

Very good service from drop off to collection. Staff were waiting at the drop off point on departure and i only had to wait 5 minutes for the car on arrival.

22 de agosto de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Roberto, for your kind feedback. We’re delighted to hear the team were ready for you at departure and that your car was returned so quickly on arrival. It’s wonderful to know the service met your expectations, and we look forward to assisting you again on your future travels.

Customer Service
Simply Park

Avaliado com 5 de um total de 5 estrelas

I have used Simply park and fly on many…

I have used Simply park and fly on many occasions, I’ve always been impressed with the service that I’ve received. The staff are always polite .
My vehicle has always been ready for collection on arrival . This is most important after a long day travelling. . I would recommend this company for your future parking booking .

9 de agosto de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Stephen, for being such a loyal customer. We’re delighted to know our team’s service and reliability have consistently met your expectations, especially when it matters most after a long journey. Your recommendation means a lot to us, and we look forward to welcoming you again on your future trips.

Customer Service
Simply Park

Avaliado com 5 de um total de 5 estrelas

All went to plan- the chauffeur was…

All went to plan- the chauffeur was waiting for our arrival at Heathrow Terminal 2 and we had about 15 minutes wait for the car to be returned. All perfectly fine- no problems.

22 de agosto de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, John, for sharing your experience. We’re pleased everything went to plan at Heathrow Terminal 2 and that your car was returned smoothly. It’s great to know the service met your expectations, and we hope to look after your parking again on future trips.

Customer Service
Simply Park

Avaliado com 5 de um total de 5 estrelas

Absolutely faultless service

Absolutely faultless service. We weren’t kept waiting at any stage of the process. The drivers were friendly and helpful and even phoned us on our return to ensure a seamless pick up. Would thoroughly recommend.

22 de agosto de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Cate, for taking the time to share your experience. We’re so pleased to hear that the parking provider you booked through our site delivered such a smooth and friendly service, making your journey stress-free. It’s great to know everything went seamlessly, and we truly appreciate your recommendation.

Customer Service
Simply Park

Avaliado com 5 de um total de 5 estrelas

Good value and no issues

I’m a regular customer and never had any issues with these guys (use 4-5 times per year). Drop off process is really simple and the car is always returned promptly.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Simply Park and Fly Ltd

Resposta da Simply Park and Fly Ltd

Thank you, Jessica, for being such a regular customer. We’re so pleased to hear that your bookings through Simply Park and Fly have always run smoothly, with easy drop-offs and prompt car returns. That's exactly what we aim for. It is great to know the service continues to meet your expectations, and we look forward to assisting with your future trips.

Customer Service
Simply Park

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