Excellent customer service
Excellent customer service, I have now a great VR headset (Dream Air), I had two replacements of this unit (no fault of Simtorque, just manufacturer QC issues), first one I returned from another vendor and then I had to replace the second one from Simtorque and the whole experience has been fantastic and very quick. Luckily my third one is great. Corey has been very helpful, customer service is brilliant and tailor made, you wont find that elsewhere. Easy to communicate and making sure everything is good throughout the process. Highly recommend these guys.
As for the Dream Air (despite Pimax having QC issues, their support team have been very helpful and fast to respond) it is an amazing piece of kit, best visuals in VR market to date, uncompressed displayport experience, excellent for sim enthusiasts and super light weight, coming from heavy VR headsets, I use it for even watching videos and general stuff. One downside, it may require some modding like a better headstrap and facial interface for overrall comfort. I got the Studioform face gasket and its great. Just do your own research once you get it.








