Sirelo manipuleert de reviews op hun platform. Wanneer je een slechte review wil achterlaten over een van hun leden gaan ze bewijzen van je vragen dat je wel echt klant bent geweest. Vragen facturen e... Ver mais
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Veja o que dizem as avaliações
Verhuisberrijf JH van den Berg uit Amersfoort is het eerste verhuis bedrijf dat respectvol met onze spullen omging. Een door ons foutieve instructie over een plaatsing werd geruisloos opgelost. Een d... Ver mais
Yes they found me a decent removal company, even if I had to do the legwork to compare quotes. They're missing a good comparison with filters (volume / weight / sharing truck or no etc). But they al... Ver mais
Useless service. Contacted them for a move from EU to US. All I got were 2 addresses, one pointing to a UK company that has terrible ratings (some called it fake company) the other address asked me to... Ver mais
Detalhes da empresa
Escrito pela empresa
Verhuizen - praktische informatie, overzicht van verhuiskosten en tips voor je verhuizing. Of raadpleeg ervaringen en reviews van alle verhuisbedrijven in Nederland.
Informações de contato
Spuiboulevard 240 A+B, 3311GR, Dordrecht, Holanda
- 0882300600
- info@sirelo.org
- sirelo.nl
2,0
Ruim
26 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
“Doet wat ze beloven
“Doet wat ze beloven, en doen het goed”
Geschreven door Anna-Eva op 4 maart 2022
10.0
Ruim van te voren kregen we dozen. Op de dag van verhuizing kwamen ze met 3 man en hebben ze hard gewerkt. Het ging vrij vlot! Wij hadden onze verhuisdatum ver van te voren gepland, maar omdat we in de binnenstad wonen hoorden we van de gemeente dat het niet op die dag (zaterdag) kon. We belden naar King Movers en al snel hadden we een nieuwe datum. Heel fijn geregeld!! Het waren erg aardige mannen die hard werkten. Meubels werden uit elkaar gehaald en in het nieuwe huis weer in elkaar gezet. Alles zonder beschadigingen. Al met al zeer tevreden.
4 de abril de 2022
Avaliação não solicitada
Contacted them for a quote
I contacted Sirelo for a quote on an international move from Toronto to Scotland. In reply, they sent me a list of companies to contact and a volume calculator Excel sheet. Never once was I contacted by a real person and no one from the suggested companies ever called. Eight months later, I get a request to write a review asking if I was happy with my Sirelo Move? It appears that they haven't a clue as to who their customers even are. If they can't figure out who they have actually moved, I sure wouldn't be trusting them with all my earthly possessions.
If you are really moving and need a great company, call SantaFe Relocation Services in Texas and ask for Holly. Santa Fe is a real company, staffed by real people who care about you and your move. That's who I actually went with and I couldn't be happier!
15 de agosto de 2021
Avaliação não solicitada
Resposta da Sirelo
Dear Brad,
Thank you for taking the time to leave a review for our service. We've checked our system (going all the way back to the beginning of 2020 until August 2021) and we were only able to find one single request for the route that you mentioned, which is not under a name that's neither the same nor similar to the one on your review handle.
Unfortunately, unless we're provided with accurate details, we cannot look into this issue further. In case you'd like to discuss this further, please feel free to reach out at info@sirelo.org.
Kind regards,
Team Sirelo
Removed my very bad review of…
Removed my very bad review of studentverhuizers probably because student verhuizers is one of the advertizers on their website
3 de maio de 2021
Avaliação não solicitada
Resposta da Sirelo
Beste Wim,
Bedankt voor je review. Wij gebruiken de feedback van onze gebruikers om van te leren, dus we waarderen alle feedback.
Alle reviews worden aan de hand van dezelfde criteria gecheckt alvorens deze gepubliceerd worden. Het maakt hierbij niet uit of een review positief of negatief van aard is. Wij streven er naar om zoveel mogelijk echte ervaringen te delen op Sirelo. Wanneer je review niet op Sirelo.nl is gepubliceerd, dan betekent dit deze niet door onze checks heen is gekomen. Wij werken onafhankelijk van de verhuisbedrijven, dit betekent dat reviews nooit op verzoek van hen verwijderd of gepubliceerd worden. Hierin worden geen uitzonderingen gemaakt - dit is dus ook niet het geval geweest bij jouw review.
Wil je meer weten over ons review beleid? Check dan onze pagina https://sirelo.nl/over-ons/reviewbeleid/ of neem contact met ons op via info@sirelo.org. We helpen je graag verder.
Groeten,
Team Sirelo
This site and operation is terrible!!!
This site and operation is terrible!!!! The site basically only uses algorithms - there are no real people so if you have any specific issues dont expect them to resolve them for you. AVOID....
19 de abril de 2021
Avaliação não solicitada
Resposta da Sirelo
Dear Joe,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you had a negative experience with Sirelo -this is never what we aim for.
We can guarantee you that there are real people working in Sirelo every day, and we're always here to help out our users with any issues they might have.
In case you'd like to discuss this further, you can always reach us at info@sirelo.org.
Kind regards,
Team Sirelo
Smear campaign against other removal companies!
Their website comparing other removal companies is an absolute scam. They literally refuse to publish positive reviews of their competitors, while negative reviews (no matter how offensive or fabricated) are published immediately. There is no way for a company to defend themselves; it is not possible to reply to reviews. When a review is reported, they do not react. They ignore all emails regarding this matter. You can try calling all day, they are never available. Absolutely DISGUSTING business practice- the only way they can get customers is to slander other removal companies!!
19 de janeiro de 2021
Avaliação não solicitada
Resposta da Sirelo
Hi BC,
Thanks for taking the time for leave a review for Sirelo. It's unfortunate to hear that your moving company, Speedy Moves, has had a negative experience with out platform.
To address the concern you and your colleague had: Sirelo, as an independent platform, has a review system in place to protect both the people who post reviews and the movers themselves. Reviews must meet certain guidelines prior to publication and are all tested against the same criteria. All reviews are treated the same, whether the review is positive or negative has no bearing on whether it will be published. Additionally, all movers listed on Sirelo have the option to "claim their business" and leave a response to every review on their profile. Thus, we're curious as of why you mention that there's no way for a moving company to share their point of view about a particular review.
Lastly, keep in mind that all reviews are left by consumers. We do not rate companies.
If you have any further questions, please feel free to contact us by email at support@sirelo.org.
Best regards,
Team Sirelo
Reviews worden niet geplaatst.
Reviews worden niet geplaatst.
Ik heb geprobeerd een review te schrijven (een posititieve!), maar deze word niet geplaatst, en geen reactie op mails.
16 de março de 2020
Avaliação não solicitada
Resposta da Sirelo
Beste meneer/mevrouw A.,
Bedankt voor je feedback. Klanttevredenheid staat bij ons hoog in het vaandel dus we waarderen het als onze klanten het ons laten weten als we in de toekomst iets beter kunnen doen.
Uiteraard vinden we het vervelend om te horen dat je geen goede ervaring hebt gehad met ons platform. Dit hadden we graag anders gezien! Je geeft aan dat je review niet is gepubliceerd en dat er op e-mails hierover niet wordt gereageerd. We zouden je graag verder helpen. Echter hebben we ons systeem gecheckt om je review terug te vinden maar helaas kunnen we je naam uit deze Trustpilot review niet koppelen aan een review in ons systeem.
Indien je review niet is gepubliceerd, komt dit waarschijnlijk omdat deze niet door ons verificatieproces is gekomen. De klant krijgt hier van ons altijd bericht over.
Of een review negatief of positief van aard is, maakt hierbij niet uit. Sirelo is een onafhankelijk platform en daarom oordelen wij niet over de inhoud van een review. We voeren slechts een controle uit voor iedere review, om op deze manier zoveel mogelijk echte (en geverifieerde) reviews te kunnen publiceren.
We zouden je graag willen vragen om nogmaals contact met ons op te nemen via reviews@sirelo.org zodat we voor je kunnen nakijken waarom je review niet is gepubliceerd. We helpen je graag verder!
Met vriendelijke groet,
Team Sirelo
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