I rarely understand the question I am asking, let alone the answer - but Siteground are everything, and more, than I'd hope for. They are polite, considerate, non jargon, experts AND human!
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Veja o que dizem as avaliações
In choosing a hosting company, it's not only about who is the cheapest. it is more importantly about the level of service you receive when you site is down or facing issues. and this is where SiteGrou... Ver mais
One of the few service providers I work with that still values loyalty and where their support staff have the authority and flexibility to make decisions and exceptions to support my business. This ca... Ver mais
When dealing with a problem, the option to chat with a real person is the best part of using Siteground. The AI assistant is OK but it doesn't understand the customer, only a human can truely underst... Ver mais
Detalhes da empresa
Sobre SiteGround UK
Escrito pela empresa
SiteGround is a leading hosting provider trusted by the owners of over 3,000,000 domains worldwide.
With over 20 years of experience and an extraordinary team of individuals who put their passion, dedication, and expertise into taking care of our customers’ websites, SiteGround has become the go-to place for anyone looking for a reliable hosting partner.
Why SiteGround?
Whether you’re a business owner establishing your online presence or an agency managing multiple sites, we have everything you need. Enjoy seamless website management with our own Site Tools control panel, 500% faster sites with а platform built for speed and powered by Google Cloud, superb site security with custom-built security features and expert, friendly support with 99% satisfaction rate.
Every SiteGround hosting plan also comes with:
- 24/7 top-rated technical support
- Free SSL for every website
- Free business email
- Free daily backups
- Free in-house built CDN
- WordPress auto-updates
- WordPress Security Plugin
- WordPress Optimizer Plugin
- Seamless WordPress Starter & Migrator
- 99.9% uptime promise
- 30-day money back guarantee
Services
Shared HostingWordPress HostingWooCommerce HostingInformações de contato
7th Floor 50 Broadway, SW1H 0DB, London, Reino Unido
- siteground.co.uk
4,9
Excelente
3 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick to resolve and available 24/7
23 de janeiro de 2026
Avaliação não solicitada
Thank you so much
Thank you so much. I was so worried about the problem and really appreciated the help.
22 de janeiro de 2026
Avaliação não solicitada
They have one of the most genuinely…
They have one of the most genuinely helpful support teams I’ve ever encountered. Beyond just handling technical issues, they truly make you feel seen as a human being and approach your problems with care and kindness. That level of sincerity really impressed me.
21 de janeiro de 2026
Avaliação não solicitada
Luca an agent and siteground are…
Luca an agent and siteground are exceptionally brilliant. The customer service is next to none.
19 de janeiro de 2026
Avaliação não solicitada
I recommend Siteground.
I always have had a great experience with Siteground. Just had a Customer Support issue. They got on it within 2 minutes, ticket was raised and the Customer Service Chat was over. I have no doubt it'll be fixed by the morning. I've been with them for a few years now, I can't see me leaving. I have no reason to. I recommend Siteground as a Hosting Provider.
Update: 2 minutes later, just checked, and the problem is fixed. (My site was stuck in Backup Creation mode).
Good job, Siteground. This is why I give you my money lol
18 de janeiro de 2026
Avaliação não solicitada
Very swift and efficient assistance.
17 de janeiro de 2026
Avaliação não solicitada
Gabriel is a real hero of support
Gabriel is a real hero of support. I LOVE SITEGROUND
17 de janeiro de 2026
Avaliação não solicitada
This is an exceptional company
Every time I use Siteground's customer support chatline, I come away feeling even more impressed than I did the last time I engaged their assistance - when that didn't seem possible. This is an exceptional company. Thanks, today, to Evgeni B, Denis A, Miroslav Rangelov, Gabriel P. Amazing!
17 de janeiro de 2026
Avaliação não solicitada
Always super helpful and prompt!
16 de janeiro de 2026
Avaliação não solicitada
Five Star Support
Support is second to none. Go above and beyond to sort any issue
14 de janeiro de 2026
Avaliação não solicitada
the information requested was provided
14 de janeiro de 2026
Avaliação não solicitada
Brilliant customer service as always
Brilliant customer service as always
12 de janeiro de 2026
Avaliação não solicitada
Todor helped me quickly identify and…
Todor helped me quickly identify and fix an error on my website. The issue was resolved within minutes — SiteGround support is consistently reliable and efficient.
11 de janeiro de 2026
Avaliação não solicitada
Excellent customer service
The customer service on this platform is excellent. I have been with Siteground for over a year, very time I have had an issue and contact support, I get help immediately.
I had forgotten to turn off autopayment today and £345 was taken from my account. I nearly had a heart attack! Contacted support, refund sorted out straight away, no problems.
Support always courteous, always helpful, always sorts out any issues I have.
Honestly, trust is hard to find and finding a company you can trust is rare.
Siteground well done, you guys are nailing it with customer service.
10 de janeiro de 2026
Avaliação não solicitada
Quick and easy help
Quick and easy help, great customer service. Answered lots of my questions and helped with renewal quote with loyalty offer.
7 de janeiro de 2026
Avaliação não solicitada
As always great support
As always great support. Thanks for your help in the optimisation of my database.
7 de janeiro de 2026
Avaliação não solicitada
Such a relief to get this sort of support!
Kristiyan really reassured me after I received an email claiming to have detected a security vulnerability.
It is so great to be able to get this sort of support - what a relief!!
7 de janeiro de 2026
Avaliação não solicitada
Generally OK for the 1st year
Generally OK for the 1st year, but then pricing gets ridiculous, so be mindful of that, as they won't "beat the deal" that other providers offer you. Shame, but I guess that's how it works here.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da SiteGround UK
Hello Ola,
Thank you for sharing your experience with us. We understand that pricing is a crucial factor, and our promotional rates are designed to provide an opportunity to experience our services without a significant financial commitment during the initial phase of your project. After this period, our standard rates reflect the continuous investments we make to provide a high-quality hosting service, including enhanced security, performance, and features.
While we may not always match competitor pricing, we aim to deliver exceptional value through our robust infrastructure and support. We strive to be flexible when it comes to renewals and are open to discussing options that can better fit your needs. If you're interested in exploring more cost-effective plans or billing cycles, please reach out, and we'd be happy to assist you in finding a solution that meets your requirements.
Best regards,
Rebeca M.
The SiteGround Team
Simple and quick answers given by the…
Simple and quick answers given by the advisor
6 de janeiro de 2026
Avaliação não solicitada
prompt courteous effecient support
6 de janeiro de 2026
Avaliação não solicitada
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