Skincare by Dr. V Avaliações 

580
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My mum gets this sunscreen for my children after thoroughly combing through the competitive sunscreen market. We wouldn’t use any other sunscreen on them. Love the science, easy application bottle.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using Dr V Rattan products for more than 4 years now and I'm happy with her personality, expertise and service. I request the T-Zincable last year and she followed up my request. I strongl... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been using Dr. V Rattan skincare products as part of my daily routine for around 3 years, and I’m genuinely very happy with the results. I have dry and sensitive skin, so finding prod... Ver mais

Avaliado com 4 de um total de 5 estrelas

I love the cerapep moisturiser and vitamin c serum. However I was disappointed that the serum has a one per order limit and is out of stock. I hope it gets replenished soon!

Detalhes da empresa

  1. Produtor de Cosméticos

Escrito pela empresa

Skincare by Dr. V creates science-led products specifically developed for skin of colour. Rated 4.7/5 stars from over 5,000 verified reviews, with 80,000+ happy clients and more than 200,000 orders shipped to date—totalling over a million products sold—we’re proud to deliver results you can trust. Over 99% of orders arrive on time, and 82% of customers report visible improvements, giving us an industry-leading satisfaction rate. More than 80% of our customers reorder regularly, a reflection of the consistent quality, care, and service that define every Dr. V product.


Informações de contato

Made for Skin of Colour

Rated 4.7/5 in 5k+ reviews. 1mil+ products sold in 90+ countries

4,5

Excelente

O TrustScore é 4.5 de um total de 5

580 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(580)

510 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

The product (lipzinc) is not good

The product (lipzinc) is not good. The lips colour bleeds and does not settle in the lips well.

24 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re sorry to hear LipZinc was not the right fit for you.

The colour and finish can vary depending on individual lip tone, texture and how much product is applied, but we appreciate your feedback that it did not settle well and appeared to bleed on your lips.

We will share this with the relevant team as we continue to review customer experiences.

Avaliado com 5 de um total de 5 estrelas

Hi I didn’t no anything like skin of…

Hi I didn’t no anything like skin of colour I learned from dr v and loved ur products and I learned what is good for my skin

4 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your lovely review. We’re so pleased to hear that Dr V has helped you understand Skin of Colour and what works best for your skin.

We’re delighted you’re enjoying the products and truly appreciate your support.

Avaliado com 2 de um total de 5 estrelas

The airless pump was faulty

The airless pump was faulty. I was forwarded an automated email about how to get the air out so the suction is better and it pumps smoothly. This just shows the quality of packaging is so cheap cause there are other airless pumps from different brands but this has never ever happened with the other brands and they don’t feel as cheap either.

30 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re sorry to hear you had an issue with the airless pump.

Airless pumps can occasionally need additional priming where air becomes trapped in the mechanism, which is why our team sent troubleshooting steps to help resolve this quickly. This does not mean the packaging is cheap or low quality; airless pumps are specifically chosen to help protect the product and maintain ingredient stability.

That said, we understand it is frustrating when a pump does not work as expected. The issue affects less than 0.2% of units, so it is very uncommon, but unfortunately no packaging system can eliminate faults entirely. We appreciate you bringing this to our attention and will continue reviewing feedback to improve wherever possible.

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Prompt delivery , very Happy the service

28 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear your order arrived promptly and that you were very happy with the service.

Avaliado com 5 de um total de 5 estrelas

My parcel arrived on time

My parcel arrived on time . Looking forward to wear my new dr v sunglasses 😎

27 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear your parcel arrived on time.

We hope you love wearing your new Dr V sunglasses.

Avaliado com 4 de um total de 5 estrelas

It's been 3 months I have been using Dr…

It's been 3 months I have been using Dr V products. I started the under eye kit and have noticed slight difference under the eyes but no much. Have ordered the kit again and waiting to see better results in 6 months as has been stated but so far I am liking te other products and my skin looks soft and smooth

24 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear you are enjoying the other products and that your skin is feeling soft and smooth.

For the under-eye kit, results can vary by person and may take longer depending on the type and depth of dark circles. We’re glad you have noticed a slight difference after 3 months, and we hope you continue to see further improvement with consistent use over the coming months.

Avaliado com 4 de um total de 5 estrelas

My skin has never looked better

My skin has never looked better! I have been using the exfoliator and spf50 and absolutely love it. Only reason its 4* and not 5* is because it's quite expensive for not enough product so I am spending a fair bit of money.

27 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your review. We’re delighted to hear your skin has never looked better and that you’re loving the exfoliator and SPF50.

We understand your feedback on price and product size. Our formulas are developed with carefully selected actives and are made specifically with Skin of Colour in mind, but we appreciate that cost is an important consideration for customers. Thank you for your honest feedback and continued support.

Avaliado com 1 de um total de 5 estrelas

I will never buy from Dr Vanita Rattan…

I will never buy from Dr Vanita Rattan again. The Super Hydrating toner is harsh on my skin, causes redness and breakouts. The toner seems to have alcohol in it. The Customer Support Team at Dr Vanita Rattan are unhelpful and cause problems. I asked to return the items and then be refunded, which was asked within 15 days of buying the products, within the return deadline date, but still The Customer Support Team are trying to not cooperate and are wasting my time. Bad business.

13 de abril de 2026
Avaliação não solicitada
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Resposta da Skincare by Dr. V

Thank you for sharing your feedback. We are sorry to hear the toner was not suitable for your skin.

To clarify, once you contacted us, your refund was processed within 2 days. In the rare event of a reported reaction, our team does need to ask a few further questions so we can understand what may have triggered it, in line with our refund process. This includes checking whether the products were suitable for your skin type, how they were used, and whether anything else in the routine may have contributed. We understand that you did not want to participate in this process, but it is in place to help us review such cases fairly and safely.

We also wanted to clarify the alcohol concern. The Super Hydrating Toner does not contain drying alcohol. Some skincare ingredients are “fatty alcohols”, which are very different from denatured or drying alcohols and are used to support the texture and hydration of a formula.

We appreciate that reactions can be frustrating, as everyone’s skin is different, and we are sorry this product was not the right fit for you.

Avaliado com 5 de um total de 5 estrelas

Lovely product absorbed quickly just as…

Lovely product absorbed quickly just as described. I recommend and I will definitely order again.

16 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your lovely review. We’re delighted to hear the product absorbed quickly and that you would recommend it.

We truly appreciate your support and look forward to welcoming you back.

Avaliado com 5 de um total de 5 estrelas

Simply brilliant

Simply brilliant

22 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your review. We’re delighted to hear you think the product is simply brilliant, and truly appreciate your support.

Avaliado com 3 de um total de 5 estrelas

Too little for the price

Too small for the price.

22 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your feedback. We’re sorry to hear you felt the product size was too small for the price.

Our formulas are developed with carefully selected ingredients and designed specifically with Skin of Colour in mind, but we understand that value for money is important. We appreciate you sharing your thoughts and will take this feedback into account.

Avaliado com 3 de um total de 5 estrelas

Loved the Inzincable suncream but not all products

Loved the Inzincable suncream and the face wash. Gentle on the skin. The suncream especially leaves no white cast, SPF50 and most importantly no eye sting.
The haircare products didn't really make any difference for me personally. I bought quite a few hair tonic and used regularly without any results. Therefore wouldn't recommend.
The strand strengthening oil also I have to use it the day before washing my hair because it's just like a serum and can make your hair greasy, but, lighter.
The collagen is good but pricier than average.
Most importantly the Perfecting Concealer was a huge disappointment. Genetically I have great skin. Only use concealer when I have lost sleep or stressed. Followed instructions just as mentioned on social media but found it to be caking. Price you pay is for the expensive packaging for such a small product.
Overall the products are suitable for skin of colour but, still doesn't mean suitable for everyone.

12 de novembro de 2025
Avaliação não solicitada
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Resposta da Skincare by Dr. V

Thank you for your detailed and balanced review. We’re delighted to hear you loved InZincable SPF50 and the face wash, especially that they felt gentle, left no white cast and did not sting your eyes.

We’re sorry to hear the haircare products, strengthening oil and Perfecting Concealer were not the right fit for you. Results and finish can vary from person to person depending on individual skin, hair type, application method and expectations, so we appreciate you sharing your experience.

We also understand your feedback on price and product size. Our products are developed specifically with Skin of Colour in mind, but as you rightly said, this does not mean every product will suit everyone. Your feedback is valuable and will be taken into account as we continue to review our range.

Avaliado com 5 de um total de 5 estrelas

Exfoliator

I started using your Trio Blemish Face wash since this January .
My skin has improved slowly ,and still improving It is clearer,smoother,some dark spots are fading easier,less big bumpy spots than before ,and feels better .
As for the exfoliator,which I have tried ,on and off,how it is presented ,I don't like the spray,would prefer a gel ,seems I waste alot using it ,and I don't seem to see much difference,so stopped using it .
Thankyou .

20 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your review. We’re really pleased to hear your skin has been gradually improving since using the Trio Blemish Face Wash, and that it feels clearer, smoother, with fewer large blemishes and some dark spots starting to fade.

We also appreciate your feedback on the exfoliator packaging. We understand that the spray format may not suit everyone, and we’re sorry to hear you felt there was some product wastage and did not notice much difference from it. Your comments are helpful and will be taken into account as we continue reviewing customer feedback.

Avaliado com 2 de um total de 5 estrelas
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Resposta da Skincare by Dr. V

Thank you for your review. We’re sorry to hear the sunscreen felt oily and left a visible white cast for you.

As a mineral SPF50, the finish can vary depending on skin type, amount applied, skin prep and how well it is worked into the skin. We do aim to make it as suitable as possible for Skin of Colour, but we appreciate that it may not suit everyone.

Thank you for sharing your feedback, we will take this into account as we continue reviewing customer experiences.

Avaliado com 5 de um total de 5 estrelas

Recommend

Good products and helpful customer service. I have ordered multiple times with no issues. Only downside is that it can be expensive.

6 de dezembro de 2025
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Resposta da Skincare by Dr. V

Thank you so much for your review and for ordering from us multiple times.

We’re pleased to hear you have been happy with the products and found our customer service helpful. We understand your feedback on price, and we truly appreciate your continued support.

Avaliado com 2 de um total de 5 estrelas

Tiny pot for £ 30+

Tiny pot for £ 30+ , rip off , the box and packaging was so fancy and it went into the bin anyway , maybe a little less in boxes so you can take your prices down , would have never ordered if I knew that was the size I am getting

18 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your feedback. We’re sorry to hear you were disappointed with the product size and felt it was not good value.

Only a small amount of product is needed per application, so although the pot may appear small, it is designed to last a reasonable length of time when used as directed.

We also appreciate your comments on the packaging. While presentation is important to many customers, the packaging itself is not what determines the product price, and reducing it would unfortunately not make a meaningful difference to the cost.

That said, we understand your concern and appreciate you taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

Very good products

Very good products, excellent quality at a reasonable price

15 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your review. We’re delighted to hear you find the products very good, excellent quality and reasonably priced.

We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

I ordered the products for the first…

I ordered the products for the first time and i was so excited. When I received the parcel some products were missing and it appeared that someone stole the products. Any i information the sales team and they were so helpful and they solved my issue so quickly and I received the missing products in no time. I'm super excited 👌 . Now I have started my new journey with Dr V's products and I'm looking forward to any changes 🙂

9 de abril de 2026
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Resposta da Skincare by Dr. V

We’re so sorry again for the issue with your first parcel, but we’re very pleased our team was able to resolve it quickly for you. Thank you for your patience and for giving Dr V’s products a try. We’re excited for you to begin your skincare journey with us and hope you enjoy the products.

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