I’m very disappointed with the two products purchased. Firstly, facewash leaves an unpleasant residue on the skin. Secondly, Retinoid product a total ripoff. Made contact to say the product wasn’t as... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
A combination of cleansing balm and antipigmentation serum bought me out in a red blotchy face. I have ruled it down to the pigmentation serum and my face ends up looking like it has been burnt. Cu... Ver mais
A empresa respondeu
A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Ver mais
A empresa respondeu
Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!
Informações de contato
London, Reino Unido
- store@skinrocks.com
- skinrocks.com
3,9
Muito Bom
1 mil avaliações
Respondeu a 63% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt and good communication
23 de março de 2023
Resposta da Skin Rocks
Hello Clare, thrilled that your experience shopping with Skin Rocks is worthy of a 5 star review! Thank you so much for taking the time to leave us feedback. Lucy, Skin Rocks Team.
Always a worry when you order from…
Always a worry when you order from overseas. The time before you receive your products. Pleasantly happy with my quick delivery. More importantly love my purchases.
22 de março de 2023
Resposta da Skin Rocks
Great to hear you love your Skin Rocks moisturiser and Support Oil Anne, thank you for taking the time to leave us great feedback. Lucy, Skin Rocks Team.
Just as I expected absolutely excellent…
Just as I expected absolutely excellent process & products
Easy ordering system & prompt delivery
Support Oil & Moisturiser just Amazing
Thank you
14 de março de 2023
Resposta da Skin Rocks
You have purchased a wonderful combination of products with your Support Oil & The Moisturiser Sandra! Thank you for your 5 star feedback! Lucy, Skin Rocks Team.
Amazing !!
Amazing !!! I live in Sydney Australia and my package arrived so fast, faster than deliveries ordered locally !!!! Love the products and really trust that they are what you say they are. Thank you for making me beautiful
19 de março de 2023
Resposta da Skin Rocks
Thank you so much for your incredible review Samantha! Wonderful to hear you love your Support Oil & The Moisturiser and the impact this had on how you are feeling 💜💚 Lucy, Skin Rocks Team.
Great experience
Super fast shipping, great packaging and wonderful products! Thrilled!
16 de março de 2023
Resposta da Skin Rocks
Hello Louisa, great to hear your order arrived so quickly and you get to start using your products - enjoy! Lucy, Skin Rocks Team.
Exactly as ordered
The product was well described, arrived in 3 days and was exactly as explained in the app.
19 de março de 2023
Resposta da Skin Rocks
Hello Irene, wonderful to hear you referred to the Skin Rocks App when making a decision on your skincare purchase. We hope you'll love The Moisturiser and let us know what your skin thinks of this product 💚 Lucy, Skin Rocks Team.
Really fast service
Really fast service. Ordered and came next day. Very impressed and love the products.
14 de março de 2023
Resposta da Skin Rocks
Hello Leah, thank you for taking the time to leave a 5 star review, we hope your skin will LOVE your moisturiser and Support Oil! Lucy, Skin Rocks Team.
Outstanding experience & product
Outstanding. Couldn’t have been an easier shopping experience and the product itself (skin oil), including the packaging, is perfection. Arrived super quickly and appreciate not having to pay extra for shipping. Highly recommend.
22 de março de 2023
Resposta da Skin Rocks
Hello Sarah, your review is equally outstanding, thank you! Delighted to hear you are enjoying the Support Oil 💜 Lucy, Skin rocks Team.
Resposta da Skin Rocks
Thank you Jane, your review means so much to us - we hope your skin loves The Moisturiser and Support Oil! Lucy, Skin Rocks Team.
Instant results
Super quick delivery to the other side of the world and I have noticed an immediate difference using the oil on an inflamed, dry are of skin on my neck
22 de março de 2023
Resposta da Skin Rocks
Hello Lisa, how wonderful to hear you are seeing results already on your irritated skin, we are so pleased! Lucy, Skin Rocks Team.
Fast and efficient
22 de março de 2023
Resposta da Skin Rocks
Thank you for your 5 star review Sally, your continued support means so much to us! Lucy, Skin Rocks Team.
Product came swiftly and is great
18 de março de 2023
Resposta da Skin Rocks
Hello Jeff, great to hear your positive experience shopping with Skin Rocks, thank you! Lucy, Skin Rocks Team.
Lovely Products
Absolutely love these products and delivered within a couple of days...great service
15 de março de 2023
Resposta da Skin Rocks
Hello Kim, delighted that your products arrived quickly so you can make the most of using them in your skincare routine! Lucy, Skin Rocks Team.
Awesome service as always
I placed my order the day The Support Oil was back in stock, also ordered The Moisturiser and they were delivered next day. What more could you want.
16 de março de 2023
Resposta da Skin Rocks
Great to hear your products arrived so quickly Moya, we want your skin to LOVE them so do let us know what you think of your Support Oil & The Moisturiser won't you! Lucy, Skin Rocks Team.
Resposta da Skin Rocks
Wonderful to hear your order arrived so quickly Caroline, we hope you love the products! Lucy, Skin Rocks Team.
Resposta da Skin Rocks
Thrilled that you are loving your products Angy, you have a great collection to use in your skincare routine! Lucy, Skin Rocks Team.
Resposta da Skin Rocks
LOVE your feedback Lorraine, thank you! Lucy, Skin Rocks Team
Very prompt delivery
Very prompt delivery, recyclable packaging, excellent communication.
17 de março de 2023
Resposta da Skin Rocks
Thank you for your lovely review Emma, we hope your skin loves your moisturiser and Support Oil! Lucy, Skin Rocks Team.
Excellent products
22 de março de 2023
Resposta da Skin Rocks
Hello Sarah, thank you for taking the time to leave us a 5 star review, we hope you love your Support Oil! Lucy, Skin Rocks Team.
Skin Rocks purchase was good the support oil is lovely.
Skin Rocks purchase was good the company are quick to deliver and The Support Oil is lovely a 30ml size ,will last for ages as you only need a small amount.
22 de março de 2023
Resposta da Skin Rocks
Thank you for your lovely review Maureen, we hope your skin loves your Support Oil! Lucy, Skin Rocks Team.
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