Customer service is outstanding! I had a couple questions and concerns about my order. So I emailed them and much to my surprise. They responded very fast and continued to reply after each email. S... Ver mais
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Veja o que dizem as avaliações
I made an order it it seemed like an item was not on it at checkout but sent it through. Contacted them and they fixed it immediately before shipping. Great customer service by Lex! Have made multiple... Ver mais
I placed two orders during SKO Compounds Memorial Day sale. My orders arrived within 2-3 days and everything was just as I ordered. I even sent a question off to customer support and it was answered p... Ver mais
Customer service has been wonderful and quick to respond! Shipping is so fast and the quality of the vials have been GREAT!!!! Very happy with this company and thankful for how much money is saved by... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast Shipping/ Reliable Source/ COA Report
Fast shipping, took a total of 4 days from my order to get to my front door. Got a COA report on it, been using the product for about 4 weeks now! For sure going to buy from them again!
Customer service is outstanding
Customer service is outstanding!
I had a couple questions and concerns about my order. So I emailed them and much to my surprise. They responded very fast and continued to reply after each email. Super friendly and helpful.
This was my first time ordering from them. I’ll leave another review after I receive my order. It said 2 day shipping so we’ll see how long it takes to get it.
Customer service was excellent
Customer service was excellent. They ensured that my concerns were fully resolved and sent replacement vials. I appreciate their willingness to find a resolution and make things right. Their efforts have definitely earned my continued business.
Great product/customer service
I made an order it it seemed like an item was not on it at checkout but sent it through. Contacted them and they fixed it immediately before shipping. Great customer service by Lex! Have made multiple orders with them all great!! Amazing products also!!
Customer service is amazing
Customer service is amazing. I sent email out and they responded within minutes!! Best company!!
DO NOT ORDER IF FROM CANADA
DO NOT ORDER IF FROM CANADA ! Will not pass customs and costumer service “can’t do anything until they get the package back” (which can take over a month), and even then they are saying they will “see what they can do then”. Lost 400$ CAD. PROPER, REPUTABLE INTERNATIONAL SELLERS HAVE CLEAR CUSTOMS REFUSAL POLICY, which they do not.
Great customer service & fast shipping.
Reached out to verify the checkout process went through, got an an answer almost instantly. Super attentive and fast shipping. 10/10
Fast shipment and great product!
Great service and quality products
Great service and quality products. Have had multiple orders and have been impressed.
SKO Compounds was super kind and…
SKO Compounds was super kind and responsive when I reached out to them for more information and help on tracking my package. They replied within 20 minutes and assisted me with my problem and got it solved within the hour. As a new customer, I sincerely appreciate customer service like this.
Great Service and Product!
Customer service has been wonderful and quick to respond! Shipping is so fast and the quality of the vials have been GREAT!!!! Very happy with this company and thankful for how much money is saved by ordering through them! Lots of sales too which is amazing!
Customer service was notch
Customer service was notch, know others who order from this research clinic and have only heard good reviews. Will be continuing my orders here.
I ordered from them
I ordered from them. It never showed up. They wouldn’t refund me. I have to get my cc company involved to go after my money. I commented on Ethan’s live explaining I wasn’t sent the product or money back. multiple people were also not sent the product and were commenting on the live. He was deflecting all these issues to customer service. There is no phone number to call them. My credit card company is getting my money back and reporting them to the authorities
★★★★★
★★★★★
I’ve had a really positive experience with SKO Compounds and their customer support team.
I placed a large order with multiple peptides, and while I did run into some unexpected issues with a few of my vials after reconstitution, their team has been incredibly responsive, patient, and helpful throughout the entire process. Every time I reached out with updates, photos, or videos, they took the time to review everything carefully and kept communication open with me the whole way through.
A special thank you to Honey, Geelliann, Lex, and the rest of the support team for their professionalism and kindness. They escalated my concerns to their management and quality control teams, stayed in touch consistently, and worked hard to make things right by replacing the affected vials.
What stood out most to me was how seriously they took my concerns and how committed they were to finding a resolution. It’s clear they care about their customers and stand behind their products. I really appreciate the time, patience, and support they’ve shown me throughout this process.
Thank you again to the SKO team—I truly appreciate the customer service and support.
Although with their Memorial Day sale…
Although with their Memorial Day sale creating an insane influx of new customers and all time high sales, they managed to keep up with me via email instantaneously regarding an issue I had and it was resolved immediately. Shoutout singod
Everything went well
Everything went well, products were shipped on time, and great deals and loyalty points that can be used for future purchases....
Top notch product and support!
Fantastic customer service!
Top notch product and support!
The best thing I could say is I trust…
The best thing I could say is I trust the SKO team with my health and that says a lot about the company . I trust their products always delivers on time and it's always reliable and safe . I wouldn't use any other .. I became part of the SKO Family and I'm never looking back !
I had a great experience with SKO…
I had a great experience with SKO Compounds’ customer service. They were quick to respond and very helpful throughout the process. Any questions I had were answered promptly and clearly, and they made everything easy to understand. Overall, the communication felt professional and efficient, and I appreciated how fast they got back to me. I’d definitely feel confident reaching out to them again in the future.
I was having some issues with my type…
I was having some issues with my type of payment but I was helped out very quickly by the helped by the support team. Responses were quick and I was able to place my order the same day.
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