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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was concerned about the delay in delivery so I sent an email to the team. They've responded within 24h explaining extra covid procedures. Product was delivered soon after. I still haven't opened i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered 2 pieces on the 25th of December, arrived on the 10th of January perfectly as scheduled. The canvas were shipped with robust boxes so nothing happened to them in the transportation. Th... Ver mais

Avaliado com 3 de um total de 5 estrelas

Hello, the frame was damaged from right bottom end. I’ve tried to dye it with a black crayon but still it’s obvious when you look closely. Your packaging is not satisfying as the frame was only covere... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service, with no issues. Not only just received an order confirmation but also a separate invoice as well with full details. Each item was despatched with it's own unique tracking ID due to... Ver mais

Detalhes da empresa

  1. Escritório de arquitetura de interiores

Escrito pela empresa

SKULPTA offers top quality canvas prints at an affordable price! Decor your home space or office with us.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

322 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(322)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

i don't recieved

14 de dezembro de 2020
logotipo da SKULPTA

Resposta da SKULPTA

Dear Rafal, please contact us at customerservice@skulpta.co.uk and we will inform you of the status of your order. We will solve any problem you may have.
Thank you
The Skulpta Team

Avaliado com 1 de um total de 5 estrelas

Shocking

Absolutely raging with the service. Paid £200 for my single frame order, it arrived considerably later than expected and the frame was completed damaged and battered on one of the sides. The packaging was shocking! Frame had some bubble wrap which didn’t cover the side which was damaged and the frame was inside a box much bigger than the frame itself, so no surprises the frame must have been bouncing around from side to side during its journey.

I have sent 4 emails in the last 4 days since the the order has arrived, expressed my dissatisfaction and sent pictures of the frame damage asking for some sort of suitable solution or compensation, and so far haven’t received any response, not even an acknowledgment. Totally being ignored.

I have ordered a similar size frame with a canvas recently from Amazon, paid almost a quarter of the price and received a great product and customer service from them.

Totally disappointment is an understatement at this moment.

11 de dezembro de 2020
Avaliado com 1 de um total de 5 estrelas

my experience with Skulpta is…

my experience with Skulpta is disastrous for the moment ...
I ordered 2 paintings on November 25 and until December 8 I had no return from them even though my bank account had been debited. Anyway ... I received 1 painting today and the 4 corners of the frame are damaged ... and I have no news of the second painting

Expérience catastrophique, commande passée le 25 novembre et débitée sur le compte bancaire par contre aucune nouvelle pendant près de 15 jours malgré différentes relances de ma part...bref je reçois aujourd'hui un des 2 tableaux commandés et les 4 coins du cadre sont abîmés. Vu les tarifs c'est franchement une honte et je n'ai aucune nouvelle du second tableau.

11 de dezembro de 2020
logotipo da SKULPTA

Resposta da SKULPTA

Dear Johan, we are sorry to see you are having a bad experience with us. As said our team is revising the issue and will come back to you as soon as possible to offer you the best solution.

Regards
The Skulpta Team

Avaliado com 1 de um total de 5 estrelas

Ordered a canvas online

Ordered a canvas online. Got notification a week later that it was out for delivery then another saying it had been delivered. When checked I hadn’t received it and it had in fact been delivered to another address 10 miles away from my house. After trying to contact Skulpta numerous times to try and fix the issue I have given up and went to my credit card provider to chase a refund. AVOID

10 de dezembro de 2020
logotipo da SKULPTA

Resposta da SKULPTA

Dear Grant, we are sorry to see you are having a bad experience with us. You got an answer to your email in less than 24h . As said our team is revising the issue and will come
back to you as soon as possible.

Regards
The Skulpta Team

Avaliado com 3 de um total de 5 estrelas

Would only recommend for small and less expensive stuff

The concept is cool, but the quality does not match the creativity. The frame arrived in Paris broken, in an unprotected cardboard. Also, the impression (66*101) did not meet my expectations. I received it quickly though :)

Would only recommend for small and less expensive stuff.

9 de dezembro de 2020
Avaliado com 1 de um total de 5 estrelas

I have not received the product

I have not received the product. Only been charged.

9 de dezembro de 2020
logotipo da SKULPTA

Resposta da SKULPTA

Dear Maria, your order is in transit. You are always welcome to contact us at customerservice@skulpta.co.uk and we will give you further details.

Regards
The Skulpta Team

Avaliado com 5 de um total de 5 estrelas

Stoked!!

This is the first legitimate piece of artwork that I’ve purchased and we are blown away with how amazing it turned out!! Not going to lie; I was a bit skeptical buying artwork online. We’ve tried before and waited 12 weeks for disappointment to arrive at our door step. We decided to try again and it paid off this time. Seeing the look on my girlfriends face when she opened up the box and seeing the artwork she’s been wanting was priceless!! We can’t stop looking at it!! We will definitely be buying more!

9 de dezembro de 2020
Avaliado com 1 de um total de 5 estrelas

Palermo returns address???? AVOID

Received a canvas print & we weren’t impressed with the quality. Asked for a returns number and they requested a photo of the item? I stressed the distance selling regulations and requested a return number. The canvas hasn’t even been out of the plastic wrapper.
5 days later we’ve been sent an address in Palermo (Italy) to return the print. Strange because it came from London. This whole process has been a shambles from Day.1
I will be contacting Skulpta’s local trading standards office in the morning. AVOID AT ALL COSTS.

3 de dezembro de 2020
Avaliação não solicitada
logotipo da SKULPTA

Resposta da SKULPTA

Dear Alistair, we are sorry to see you are not having a good experience at Skulpta.
We replied timely to all your emails. and informed you about our returns procedure.
Please contact us again if you have any other questions. We will solve any problem you may have.
Thank you
The Skulpta Team

Avaliado com 4 de um total de 5 estrelas

Surprised with quick delivery

Surprised with quick delivery. One suggestion though, when listing measurements i thought width is first & length is second.
Also some other sites show the size & frame selected. I thought my print was portrait not landscape. Otherwise happy with the print.

1 de dezembro de 2020
Avaliado com 5 de um total de 5 estrelas

Very good customer service

The canvas arrived with some damage in the corner. Skulpa offered to send a new one. The new one came also with corner damage. It was offered a refund. Although they came without corner protection, how they handled the issue was excellent. It's a serious company.

28 de novembro de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not enough communication and an obscure…

Not enough communication and an obscure tracking app

25 de novembro de 2020
logotipo da SKULPTA

Resposta da SKULPTA

Dear Darren, we replied timely to all your emails. Please contact us again if you have any other questions. We will solve any problem you may have.
Thank you
The Skulpta Team

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