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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Horrible they are also known as sleepbrace i think they just changed their name. They say they offer a 30 day money back but you have to pay a 35.00 fee and all shipping costs back to China. Not wort... Ver mais

Avaliado com 1 de um total de 5 estrelas

I placed an order over 3 weeks ago. I haven’t received tracking information or anything. I’ve emailed and messaged the company thru PayPal… nothing🤬 .Customer care is horrible and no had information... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is an amazing solution and I can understand it's not for everyone since we are all different however, it's been a blessing for me! 100% honest review here. It was shipped quickly and when I thoug... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’d give zero stars if I could. I requested a refund since I ordered this over a month ago and have not even received tracking info. Was told they were “restocking” due to high demand and offered a... Ver mais

Detalhes da empresa


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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Avaliado com 2 de um total de 5 estrelas

Sleepobrace- don't bother!!

I received the package and on examination they were too bulky. When you put the braces in it's a huge piece of rubber and you have to hold it in place with your tongue or keep your mouth clamped together. This won't work unless you keep them in for prolonged periods of time and this is literally impossible to do. I tried them overnight but within a few seconds I was drooling and if you fall asleep and your mouth naturally parts it becomes loose and doesn't actually do anything to help straighten your teeth. I’ve had a retainer before which sits over your teeth and stays in place until you are ready to remove them, these just don't do that. They only seem like they are meant for the top teeth not both.
I have emailed this company at least four times to ask for a refund or partial refund seeing as I've opened one out of three but I haven't had any response. Poor service and poor product. I would not recommend to anyone.
To add to this review I am now nearly a year on and after many many requests for a refund or partial refund they have never come forward with anything or bothered to reply to any emails. Please don’t fall for this. This company is beyond useless!! Where is the 3 month refund if not happy, they just don’t want to give any money back so the reply was just to seem like they are replying but after that it stops. False advertising!

27 de janeiro de 2023
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

We apologize for the bad experience with our product. Our recommendation is to wear the Sleepobrace for 2-3 hours during daily activities, just so that the jaw and teeth get used to it and its position, and then there would be no problems. We also offer a 3-month money-back guarantee if you don't see results within this period or it doesn't fit. Thanks for the feedback and we are always working on improving our services!

Avaliado com 1 de um total de 5 estrelas

I don't recommend it!

I have used all D1,2 & 3 braces and after using the D3 for about 8 months I got big problems with 1 side of my jaws joint. So if you jaws are not centered (one on top of the other) don't buy it. Sleepobraces's claim that they fix your jaw misalignment is not true. And its very difficult to breathe only through you nose alone especially if your nose is not at 100% air take.

9 de janeiro de 2023
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

We apologize to hear that you had a negative experience with Sleepobrace. While our product is designed to help with snoring and jaw tension, we recommend consulting with a dentist or medical professional before using any orthodontic product, especially if you have pre-existing jaw misalignment or other health concerns. We also provide a 3-month guarantee policy for customers who may not be satisfied with their Sleepobrace purchase. Every customer feedback is important to us and we take it seriously, also we will continue to make changes and strive towards improving our product. Thank you for sharing your experience we appreciate that!

Avaliado com 5 de um total de 5 estrelas

I ordered mine on 20 Dec nd just…

I ordered mine on 20 Dec nd just received it today. I am super excited and cannot wait to use it.I am in South Africa

24 de janeiro de 2023
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

Great to hear that you received your Sleepobrace and that you're excited to start using it! Thank you for your positive feedback and support. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.

Avaliado com 4 de um total de 5 estrelas

I have D2 (stage I’m on) and D3

I have D2 (stage I’m on) and D3. I tried my D2 for two nights and it hurt to sleep in. I tried D3 hoping it would be a bit better, but not at all. I sleep better reusing my D1.

1 de novembro de 2022
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

Thank you for your feedback. Each stage has a recommended wearing time, and if it is followed, there will be no such problems. We also recommend wearing it for 2-3 hours during daily activities so that the teeth and jaw get used to it quickly. We are glad that you are seeing the benefits in D1 and we hope that you will continue with the process! Thank you for choosing Sleepobrace and if you have any concerns or questions feel free to contact our support team!

Avaliado com 5 de um total de 5 estrelas

Good product

I ordered D2 and after o month I could notice a difference. Very happy with my purchase.

7 de outubro de 2022
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

Great to hear that you're happy with your Sleepobrace purchase! We're glad that you're already noticing a positive difference after using it for just one month. Thank you for taking the time to share your positive feedback with us. We're always here to support you on your journey towards better sleep and improved oral health. Don't hesitate to reach out if you have any questions or concerns.

Avaliado com 1 de um total de 5 estrelas

harmful brace

I got my soft braces (1st stage) last year. I had a gag reflex, that's why I thought it might be helpful, but the braces triggered it even worse. Note that you won't breathe by your mouth while you wear it. But it was not the only problem, it gave me a craze line (stress line) to my front tooth and it was painful and I stopped to use it. The site don't have a feedback section, today they sent me an email for it, turned out it was a survey :D Anyway, people who didn't get their order, I think they're lucky)) Just try to get your money back and go to a proper dentist.

23 de dezembro de 2021
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

We're really sorry to hear that you had a negative experience with our Sleepobrace. We completely understand that our soft braces may not be suitable for everyone and can be challenging for some individuals, especially when it comes to triggering gag reflexes. However, we truly believe that the benefits of breathing through your nose while wearing our product can positively impact your overall health and the quality of your sleep We really appreciate your feedback as it's incredibly valuable to us. It helps us to continuously improve and evolve our product to better meet the needs of our customers. Please know that we do offer a 3-month guarantee policy for customers who may not be satisfied with their Sleepobrace purchase, and we are always here to help. Thanks again for sharing your experience with us!

Avaliado com 1 de um total de 5 estrelas

****SCAM*****

I placed my order on September 3rd & was sent an incorrect tracking number. I contacted customer service 4 times already & no one is replying to me. Stay away from this company & keep your money! I dont think this is a legitimate business. I will be disputing the charges with my bank!

27 de setembro de 2022
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

Dear customers, we apologize for the bad experience you had with us. This type of error rarely happens and as we could verify, you successfully received a refund. Thank you for your understanding!

Avaliado com 4 de um total de 5 estrelas

Nach einer Woche bin ich zu einem…

Nach einer Woche bin ich zu einem Dayobrace geworden, nachts tragen tut noch zu weh...meinen Zähnen geht es nach einer Woche bereits besser, sie verändern ihren Sitz!

27 de setembro de 2022
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

That's great to hear that you're already seeing progress with your Sleepobrace after just a week! It's not uncommon for some discomfort or soreness to occur when wearing a dental appliance like the Sleepobrace, especially in the early stages of treatment. However, this is a sign that the brace is doing its job and gradually moving your teeth into their desired position. Keep wearing it consistently as prescribed, and you should continue to see improvements in your teeth over time. Thank you for sharing your positive experience with us!

Avaliado com 1 de um total de 5 estrelas

Not happy

My name is MANAL
My order number is SB24504
I’ve texted them a week ago and I didn’t get any response back 
I could not track my shipment 
What is going on? 
Is that a real website 
Have you took my money and that’s it 
I’m concerned about it

9 de junho de 2022
Avaliação não solicitada
logotipo da SleepObrace

Resposta da SleepObrace

We apologize for the slight delay in delivery, as we could check with your tracking link, it was successfully delivered, and we hope you will see the benefits it offers. Thank you for choosing Sleepobrace!

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