Det var den sämsta appen jag någonsin har provat. Applikationen är rörig och svår att navigera i. Och allra värst är hur de dragit avgifter och luras. Jag signade mig för en fyraveckorsperiod. Det var... Ver mais
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Veja o que dizem as avaliações
Slowdive is not to be trusted. Please do not subscribe they will take extra unauthorised payments. Its a pity, they have something of value however I cancelled immediately as they took extra unautho... Ver mais
A empresa respondeu
App is a scam. More money taken out than advertised. Half the meditations dont load even though I paid premium. Ai voice content. Its a basic meditation app, nothing psychadelic as they claim.
Es una excelente app. Lo único que considero deben mejorar es poner las meditaciones en español, toda vez que, varias meditaciones vienen en inglés.
Detalhes da empresa
Escrito pela empresa
Slowdive aims to become a global leader in meditation, offering users an accessible, personalized, and unique experience that blends cutting-edge technology with the ancient traditions of Eastern practices. Our Mission Our mission is to provide people around the world with tools to enhance their spiritual, mental, and physical well-being. We develop products that combine time-tested techniques with innovative technology, empowering everyone to achieve harmony and improve their quality of life.
Informações de contato
1,4
Muito Ruim
200 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Big SCAM!!!!
Big SCAM!!!!
Please don’t download this app! They took money from my bank account without authorisation. Thank god I speak with my bank asap and they refund the money quickly.
Is so sad how people can be this dishonest and still money from others like this. Had a lesson and will be more careful.
21 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We are sorry to hear about your experience – we absolutely want to resolve any issues as quickly as possible. It’s important to us to be clear and honest about all transactions. If you can, please send us your subscription details and contact through the app or web chat, so we can look into this for you and make sure it’s fully addressed. We’re here to help!
Signed up for a 1 week trial and was…
Signed up for a 1 week trial and was charged for a month - I would have been charged more but I turned off the radio button that would have authorized them to charge almost 10 times the amount I thought I was paying. There is no way to speak with anyone and I immediately cancelled the subscription and requested a refund. Like others on here - 1. wish I had read the reviews first and 2. will probably end up cancelling my card. RUN as fast as you can from this company.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We're really sorry to hear about your experience! Resolving this issue is a top priority for us. Please kindly provide us with your subscription details, and to ensure the fastest resolution, we kindly ask that you contact us via the app or web chat. We want to make sure you're fully taken care of and that this is sorted as quickly as possible.
They are thieving bastards signed up…
They are thieving bastards signed up for 3 months they took that and money for one year I did not authorise Had to cancel my card …. Impossible to get hold of to get refund DO NOT GO ANYWHERE NEAR THIS COMPANY and now 3 days later they have somehow got into my other account and have taken $150 out of that I now have to cancel both my bank accounts , and start again .
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We’re deeply sorry to hear about your experience and the frustration caused. Please contact us directly via the in-app chat or at support@slowdive.app so we can address the unauthorized charges and assist with your refund. Your trust matters to us, and we want to make this right.
Scammed
Scammed, signed up for a week, three separate charges came through immediately, way above what I agreed to. Had to cancel my card & report to bank.
15 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We’re truly sorry for this frustrating experience. The extra charges may stem from optional upgrades like the Lucid Dreams or Holotropic program, which are selected during signup. Please contact us via in-app chat or at support@slowdive.app so we can review your account and help resolve this quickly. We want to make things right for you!
Beware Slowdive will steal every penny…
Beware Slowdive will steal every penny they can from you in a blink of an eye. They get you for multiple charges then promised a refund once you send your email in the chat! I have not seen the funds turnaround yet and have not received a response in chat!
This is probably one of the crulest things to do to people around the holidays. How crazy is it that an app promoting to calm your nervous system would create such a problem for people. The amount of time I have spent on correcting these charges is criminal. You will need to shut your credit card down because the fees keep coming. After you get all of the fees, you start getting international fees as well. Somebody put this company on the news to prevent others from such nonsense. SLOWBURN IS THE NEWEST INTERNET THEIVES!
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We're really sorry to hear about your negative experience with Slowdive. That definitely doesn't sound right. We aim to provide a helpful and calming experience, not stress or frustration. Please reach out to us directly at support@slowdive.app, and we'll do our best to help resolve this issue for you.
I subscribed for a trial period for 38…
I subscribed for a trial period for 38 dollars and then found 3 separate statements totalling 170.77 all of which I never agreed to. This is totally fraudulent
8 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We’re sorry to hear this has happened and for any distress caused. The charges may include optional upgrades like the Lucid Dreaming or Holotropic programs, which are selected during signup. Please contact us via in-app chat so we can review your account and clarify or resolve this issue as quickly as possible. We’re here to help!
Это приложение очень крутое и я его…
Это приложение очень крутое и я его рекомендую
Сначала я столкнулся с некоторыми трудностями в его использовании, но потом все стало легко.
Мне нравится слушать музыку и медитировать на нее
Действительно отличное приложение
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
Благодарим вас за отзыв! Мы рады, что Slowdive помогает вам расслабляться и наслаждаться медитацией. Если у вас возникнут вопросы или потребуется помощь, не стесняйтесь обратиться в чат поддержки в приложении🌿✨
Slowdive is a lifesaver
Slowdive is a lifesaver! I felt truly refreshed and balanced after using the lucid dreaming course. The app is user-friendly, and I appreciate the transparency with billing. Whenever I had questions, support was super responsive and solved everything right away.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
Thank you for the kind words! 🌟
We're thrilled that the lucid dreaming course has brought balance and refreshment to your life. It’s great to hear you’ve had a positive experience with both the app and our support team. If you ever need assistance or have suggestions, feel free to reach out via the in-app chat. Happy meditating! 🙏
Slowdive is a total ripoff.
I have been ripped off by this company. I was charged for multiple apps which I never wanted. It's been hugely stressful and I wish I'd read the reviews before I paid. It's now being investigated by Paypal. Don't use Slowdive.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We’re truly sorry to hear about your experience—it’s never our intention to cause stress. Additional charges often come from upgrades or optional courses selected during signup. Please reach out to us via in-app chat so we can review and resolve this quickly. We’re here to help and ensure this gets sorted!
I have been charged for subscription…
I have been charged for subscription but I never signed up for it.
27 de novembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We’re truly sorry for the confusion with the subscription charge. This isn’t the experience we want for you! Please contact us via the in-app chat or by email support@slowdive.app so we can investigate and resolve this issue promptly. We're here to assist and ensure your satisfaction.
Follow up
They have agreed to refund extra charges. Still should not have been charged in the first place.
14 de novembro de 2024
Avaliação não solicitada
Resposta da Slowdive
Thank you for sharing your update. We’re glad to hear the extra charges are being refunded, though we completely understand your frustration with the situation. If you have any further concerns or need additional help, please don’t hesitate to contact us through the in-app chat. We’re here to assist and improve your experience!
Slowdive has become my go-to app for…
Slowdive has become my go-to app for unwinding – the music is beautiful, and the guided meditations feel so calming! I had a small hiccup when I first downloaded it, but after restarting my phone, it’s worked perfectly. It’d be awesome to have more control over the mantras and background sounds, but even with the limited choices, I’m totally hooked.
11 de novembro de 2024
Avaliação não solicitada
Resposta da Slowdive
Thank you for your wonderful feedback! We’re thrilled to hear that Slowdive helps you unwind and that the meditations are working so well for you. We appreciate your suggestion about having more control over the mantras and sounds—this is definitely something we’ll keep in mind. If you need any assistance or have more ideas, feel free to reach out via the in-app chat. We’re here for you!
THIS APP IS A SCAM
THIS APP IS A SCAM. DO not even sign up for the free trial or you will be charged 85.00 and they will lock you into a reoccurring subscription. Also there is NO WAY TO CONTACT them or when you do they ask for hours worth of information. The boy can’t think very well. One star is way too high of a rating. It’s like throwing money out the window.
14 de novembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We're truly sorry to hear about your experience, and we understand your frustration. This is certainly not the experience we want you to have, and we take your concerns very seriously. Please reach out via the in-app chat with your details so we can immediately investigate the charges and work toward resolving this for you. We're committed to making this right.
SCAM
SCAM! Was charged multiple times different amounts in one day for this "app." The ad on IG was well put together and I fell for it. The app is confusing, doesnt' have an introduction to the app and there is a handful of sounds it makes that you cannot control yourself... Get your money back and note to self: All ads on FB and IG are scams.... if they are legit just find them via google search, otherwise. forget it!!!!!!!!!! ugh!!
12 de novembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We're sorry to hear about your experience and understand your frustration. This is definitely not the experience we want to provide. Please reach out to us through the in-app chat with your details so we can immediately investigate the charges and help resolve this issue. Your satisfaction is important to us, and we’re here to make this right.
FRAUD
FRAUD! Do NOT DOWNLOAD.
I accepted to pay $27 for 3 months subscription. They then billed my credit card $250 worth of all things I did not request. Attempting to contact customer service was of course a fail. You get to talk to a bot who eventually said they would put you through to customer service, which of course they did not do. This is disgusting behavior and they need to be held accountable. Please do not buy this app
11 de novembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We're so sorry to hear about your experience, and we completely understand your frustration. This is definitely not the experience we want for our users. Please reach out to us directly through the in-app chat so we can look into this issue, resolve the billing concern, and assist you further. Your satisfaction is very important to us, and we want to make things right.
Unauthorized Charges Abound
Signed up for three months at $24.99. Within minutes my PayPal account was charges twice for add ons I never requested (I hadn't even finished activating my account yet) totaling over $100. ZERO response from customer service. SCAM. App Store reviews show that this is happening to many others.
5 de novembro de 2024
Avaliação não solicitada
Resposta da Slowdive
We apologize for the issues you’ve encountered. This is definitely not the experience we want for you. Please reach out to us through the in-app chat with your details so we can investigate the charges and assist you in resolving this. We’re committed to addressing your concerns and making things right.
Honest mistake or harmful programming?
I was using the app last night and deleted it. I’ve been using it for a few weeks now and discovered on the “Attract Abundance and luck” meditation about 3/4 in it starts saying the exact opposite! Super toxic and sneaky and is so repetitive it feels very intentional.
31 de outubro de 2024
Avaliação não solicitada
Resposta da Slowdive
We're sorry to hear about your experience, and we completely understand your concerns. The content should always feel supportive and positive, and we truly appreciate you bringing this to our attention. Please reach out to us through the in-app chat so we can look into this specific meditation and make things right for you. Your feedback is invaluable to us!
Das ist für mich ein Betrug !
Man bekommt ein bisschen Meditationsmusik für jeden Tag, das war’s. Und es ist auch nicht klar, dass man nicht eine einmalige Zahlung macht, sondern eine immer wiederkehrende. Außerdem habe ich noch eine zusätzliche zweite Zahlung geleistet, ohne dass mir das bewusst war. Ich hab jetzt alles storniert und hoffe, dass ich bei der Unübersichtlichkeit auch nicht mehr plötzlich irgendetwas abgezogen bekomme. Ich kann nur dringend davon abraten! 
1 de novembro de 2024
Avaliação não solicitada
Resposta da Slowdive
Es tut uns leid, dass Sie diese Probleme haben, und wir verstehen Ihre Frustration. Dies ist nicht die Erfahrung, die wir bieten möchten. Bitte kontaktieren Sie uns per In-App-Chat, damit wir uns um die Zahlungen kümmern und sicherstellen können, dass alles korrekt storniert wurde. Ihre Meinung ist uns wichtig und das möchten wir Ihnen deutlich machen.
This app ripped me off
This app did rip me off, but after contacting them, they did issue a refund. I still only have them 2 stars because of the initial experience.
24 de outubro de 2024
Avaliação não solicitada
Resposta da Slowdive
We're truly sorry to hear about the unexpected charges. This is definitely not the experience we want for you. Please reach out to us via the in-app chat with your account details, and we’ll work quickly to investigate and resolve the billing issue. We appreciate your patience and want to make this right for you.
Fraudsters
I downloaded this app last night and I was gob smacked when I checked my back statement this morning. They have taken 3 payments and it of my account all totalling to £150 .
Please do not download this app at any cost
29 de outubro de 2024
Avaliação não solicitada
Resposta da Slowdive
We're sorry to hear about this unexpected issue, and we completely understand your frustration. Please contact us through the in-app chat with your account details so we can investigate the charges and resolve this promptly. Your satisfaction is very important to us, and we’ll do everything we can to make this right.
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