SmartPA Avaliações 

304
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hayriye was a pleasure to work with during her time supporting our forum. Nothing was too much trouble, and she went above and beyond to help. From pulling together detailed research to assisting with... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sarah Mann has a firm grip on organising and executing. She cleanses my admin, implements systems and processes and holds me accountable. I couldn’t be without her. I do not understand why every b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've ha... Ver mais

Avaliado com 4 de um total de 5 estrelas

We worked with Ali Martin for several years, only stepping away due to bringing the role in-house, and would give Ali 5*. Ali really cared about the work she did and often went above and beyond to co... Ver mais

Detalhes da empresa

  1. Serviços Administrativos
  2. também em
  3. Empresa BPO
  4. Serviço B2B

Escrito pela empresa

SmartPA are leaders in providing professional PA, Secretarial and Administrative services to the business world. Our personal assistants are highly skilled individuals, each having attained the SmartPA accreditation award during their first 3 months with the company. We follow up our training with mentorship, support and an individual onboarding process with each client to ensure you enjoy the highest level of support and expertise within your business. The support we offer your business will free up your time, decrease your overheads and introduce a valuable new team member into your business. Whether it's a few hours bookkeeping, some copy typing, data input or call handling, we will put a package of support together for your business based on your budget and goals. Our administrative assistants can offer a range of back office business support including (but not limited to): Travel Diary Management Research Bookkeeping Document Production Call Handling Social Media Data Entry Transcription


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

304 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(304)

13 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Reliable and responsive

Fay and Chantel are a true extension of our team. They prioritise in accordance with our needs and can always be relied upon.

9 de maio de 2023
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Gavin,

Many thanks for taking the time to leave us a review! We thrive on this type of feedback from our clients, so we will be sure to pass this on to Fay, Chantel and the rest of the SmartPA team.

Our goal at SmartPA is to deliver exceptional services designed to help businesses and people flourish. We are ecstatic that we were able to make it happen for you through our support.

Thanks again!
Megan

Avaliado com 5 de um total de 5 estrelas

SmartPA has completely changed my worklife

SmartPA has been the best and most supportive solution I've had in many years. They're reliable, effective and very fast and professional. My workload had become a lot more manageable as a result of all of the support I receive from them. They have become a core function and a critical part of my team.

2 de maio de 2023
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Aidan,

Thank you so much for taking the time to review SmartPA! We are delighted to hear that you are getting on well with your support.

Our main aim is to become a seamless integrated part of your business, so we thrive off this type of feedback! I'll be sure to pass this on to the team.

Thanks again!
Megan

Avaliado com 5 de um total de 5 estrelas

We have been using Smart PA for around…

We have been using Smart PA for around the past 11-12 months, primarily for book-keeping services. The support, organisation and set-up is straight forward and you are dealing with efficient and personable people. Special mention for Pam Kappa who was our assigned team member. Pam is an absolute star on all levels. Absolutely fantastic to deal with and has made a positive impact on our business. Would highly recommend to other businesses in need of support

14 de abril de 2023
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Stuart,

Thanks so much for leaving such a lovely review! Pam is a superstar, we'll be sure to pass on the kind words to her.

Our goal at SmartPA is to deliver exceptional services designed to help businesses and people flourish. We are ecstatic that we were able to make it happen for you through our seamless onboarding and professional PA support.

Thanks again!
Megan

Avaliado com 5 de um total de 5 estrelas

We have been working with SmartPA for 3 years

We have been working with SmartPA for the past 3 years, since we had ti change the way we worked as Covid started.

Currently Maia is supporting our Team and doing an excellent job helping to manage diaries, deal with enquires, manage CRM system and help to finalise a range of reports and presentaions

4 de abril de 2023
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Paul,

Many thanks for taking the time to leave us a review! We thrive on this type of feedback from our clients, so we will be sure to pass this on to Maia and the rest of the SmartPA team.

Our goal at SmartPA is to deliver exceptional services designed to help businesses and people flourish. We are ecstatic that we were able to make it happen for you through our seamless onboarding and professional PA support.

Thanks again!
Megan

Avaliado com 5 de um total de 5 estrelas

We're incredibly helpful

Prompt response and so helpful

21 de março de 2023
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Miranda,

Thank you for taking the time to review us! We thrive on this type of feedback, so we will be sure to pass this review off to the team.

Our goal at SmartPA is to deliver exceptional services designed to help businesses and people flourish. We are ecstatic that we were able to make it happen for you through our seamless onboarding and professional PA support.

Thanks again!

Avaliado com 5 de um total de 5 estrelas

My Smart PA Michelle is absolutely first class

My Smart PA Michelle is absolutely outstanding- the ultimate professional - I really could not ask for more- her attention to detail, conduct, responsiveness and capability is all just first class- could not be happier.

27 de março de 2023
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Lucy,

We love hearing from our clients, and it is fantastic to see the service provided by Michelle has been professional and to a high standard.

Our goal at SmartPA is to deliver exceptional services designed to help businesses and people flourish. We are ecstatic that we were able to make it happen for you through our seamless onboarding and professional PA support.

Thanks again!
Megan

Avaliado com 5 de um total de 5 estrelas

Thanks Ralitsa Todorova

Thanks Ralitsa Todorova - SmartPA Partner
Polite and useful services at reasonable rates.
Has a positive approach to administration elevated the hassle out of mundane tasks.

12 de janeiro de 2023
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Nicholas,

Many thanks for leaving us a review - positivity is what we all about here at SmartPA so we are delighted to hear that you have had a positive experience!

Our goal at SmartPA is to deliver exceptional services designed to help businesses and people flourish. We are ecstatic that we were able to make it happen for you through our seamless onboarding and professional PA support.

Thanks again!
Megan

Avaliado com 5 de um total de 5 estrelas

Hilary McTurk - Smart PA

Very professional and confident on meeting our start up requirements. Guidance on the best way to proceed was excellent and process very easy to navigate.

16 de março de 2023
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Peter,

Thank you for taking the time to review us! We thrive on this type of feedback, so we will be sure to pass this review off to Hilary and the team.

Our goal at SmartPA is to deliver exceptional services designed to help businesses and people flourish. We are ecstatic that we were able to make it happen for you through our seamless onboarding and professional PA support.

Thanks again!
Megan

Avaliado com 5 de um total de 5 estrelas

Changed my life !

I can not tell you how glad I was to meet Hilary! She knew even before I did what I needed to make my business work life become balanced and streamline so I can focus on being creative rather than doing everything myself which is unsustainable. I could not recommend her more, she has become a lovely friend now too ✨✨✨✨❤️❤️❤️🦋🦋🦋

2 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Angela give you head space, balance and gets the work completed!

Working with Angela is the best business decision I made in 2022. Angela helped me to prioritise what I needed to do and what I could hand over and out in to her marvellous hands! it meant that I could really focus on my projects, be more time efficient, grow my business, sleep better and take time off without worrying. What more can I say. Here's to many more years with Angela! Have a chat with her and see how she can help you.

3 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Save yourself from this awful company, not allowed to give details as they complained to Trustpilot

I have had to remove my review describing the genuinely appalling service from this company on the grounds that it is apparently defamatory (although 100% true), but wanted to leave some reference to my experience which as per what has happened with the review, is total charm until you sign the contract, then no service, threats of legal action if you complain, enforcement of 60 day rule with threats of debt collectors, and strongarming Trustpilot to remove truthful negative reviews. Be warned, I lost about £5K to them

1 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My PA was an outstanding, highly-skilled professional

Not only was my PA an outstanding and highly-skilled professional, she also provided me with support and encouragement and made me have more confidence in my product. Highly recommend SmartPA and I am very grateful for the weight they lifted off my shoulders allowing me to focus on my business.

23 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

I have been working with SmartPA for 2 years and had the same person assigned to my work for the duration. Debbie is fantastic, really proactive, thorough and generally a great person to work with.

2 de dezembro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great support, underpinned by good communication

The first few weeks of support were a little below expectation, but the account manager recognised this straight away and switched the team around to better support my needs.

Thereafter the support was excellent - and perfectly suited to my work style and need for reliable consistent support.

13 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My PA is a godsend

My PA is a godsend. From the minute we said go she has exceeded my expectations on every level. I also love the SmartPA process and model of ensuring the very best fit and outcome. I have already recommended to a friends.

5 de setembro de 2022
Avaliação não solicitada

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