SmartFinancial Avaliações 

SCAM SCAM SCAM. Smart Financial sold me an "Exclusive Lead" service with an up charge. Initial leads weren't great and numbers were disconnect and bogues names. Refund was denied, but rep said he would handled the refund. People were annoyed by calls because they were getting several calls from agents, so leads were not exclusive but my credit card was exclusively racking up charges. I even tested with my name and received several calls from different agents and even saw my name as a lead in my dashboard. I was not able to use my sevice for 8 wks but when I accessed my account the CPA Optimizer showed me multiple policies sold (not by me) and the same name leads was in my dashboard as not contacted. Smart Financial tried to convince me that I sold over 34 policies in my account within 15mins. of access time. WOW. Not possible. I was told by my rep that Management would followup with me and of course they have not. Anyone up for a class action suit.

I can't believe I got scammed twice by this company. The first time they promised me they could load me up with warm life insurance call in leads. After sitting on the phone for hours waiting for the phone calls I realize they totally scammed me. They refused to refund me so I created a dispute with my bank, and then they asked me to rescind the dispute and they would refund me. They never refunded me the money! Then a sales person called me a few months later and said they could absolutely deliver the leads, and that if I expand my territory I will get calls instantly. I sat on the phone for a couple hours a day for a week and got zero leads. I can't believe I got conned into trying this again. If you are an insurance agent stay away from this company like the plague, and if they ever reach out to you run and block their number! Now their team is blaming me for all of this.

The worst quality leads I have ever seen. Thankfully, I stopped the leads after a month. The second issue is upon terminating their service, they have decided to keep my unused credit. They refuse to refund money back to my credit card. According to them, the contract said no refunds. I had no contract with them. Scam alert!!!

Terrible website where one might expect a quick easy quote for car insurance, but yet it goes on forever. I'm to a point where I'm not even willing to make the next click because of what it'll mean to me getting phone calls text and emails in the future when all I wanted was a simple quote now.

These were the worst leads I've ever bought. Multiple people said they never even submitted their information. The reason I think is that most people go through these forms thinking they are going to have a quote at the end and then realize afterwards that they are just going to get a ridiculous amount of phone calls from multiple agents. It's a poor system and I wouldn't recommend them to anyone.

hijustmobilling

I'd give this company no stars if it was possible. They were the WORST lead provider we've ever used. The WORST customer service, the WORST training and the WORST leads we've ever received. This outfit was a total waste of our time and of course, a total waste of money too!

DO NOT START AN ACCOUNT WITH THIS COMPANY- I've tried closing my account with this company 10 times and they won't do it. Smart Financial doesn't give you anyone to contact except your rep.

They charge too much money to not work properly. Their system doesn't sync with our CRM so most leads don't get transfered, their refund process is terrible and the only thing worse than their conversion rate is the workable lead rates. Run far and run fast if you're considering working with them.

Smart Financial is ridiculously bad. I realize online leads are spotty, but at least tell the truth about your lead service! I went through three different reps with them and always a different, changing story. Filters do not work and you won't get refunds for the leads they have AGREED that you would not get. I had a filter for long haul trucking, but I continued to keep getting them. When I asked for a refund, they said you need to buy more leads. WHAT? So I asked, how would you feel if you purchased a product that was defective or completely not as promised, and they asked you to buy 3 more of the same faulty product before they gave you a refund? Umm this is different was the answer. Yes I agree this is different, it's a bait and switch money theft scheme. I had live transfers that called me after 5:00, my cut off. I was out of the office, but they won't refund that either. Their filters don't work, scheduling doesn't work, no refunds for their inept system problems and now they've increased my lead cost from $30 to $67. Not a chance I will continue. They need to raise cost most likely because agents are dropping out of their service.

Used them for leads and they're the only ones I've stuck with so far.

Went looking at different health insurance plans out of curiosity, and ended up on their website. When I requested a quote they persistently called me, and when I answered to get them to take me off their list, a provider called me “dumb” for looking up health insurance prices out of plain curiosity and not out of an egregious need. Annoying calls and poor manners.

another garbage company that pretends to want to 'help veterans' but ultimately sells your information.

STOP ALL THE CALLS. damn we get enough of this BS every day.

I highly recommend to stay far away from this scam lead company due to my experience with them and my colleagues experience with them as well. They mislead me during onboarding and give you a lot of promises they will never deliver on. The AI declines almost all the refunds and then you will chase the employees for weeks, if not, months to review your refunds. They will find every excuse or lie to avoid giving you any or the full amount due to be returned. They want to bleed you dry, not help you succeed!

The onboarding was smooth. Got 4 leads in the first two days. We wrote 3 of them. 5 policies out of 4 leads. We put in for credit for a transfer that disconnected. The refund was instant. So far so good. I have 18 yrs working with lead vendors, and so far so good.

I liked the idea of looking at auto insurance rates all side-by-side to try and find something more reasonable (they advertised companies under $80 a month, and I pay $320). Everything on SnapChat is usually a scam one way or another, but I found myself clicking out of curiosity anyway. Ended up without any quotes and being thrown into loops of giving information, and instead got 24/7 scam calls. Some of them just wanting to buy my car. It was insane!

They took all my property information on their website only to display 3 home insurance listings. When I pick the insurance link, this will prompt again for the same information I already gave to Smart Financial in their form. So I called the SmartFinancial phone number, and they started asking me for the property information again. What was the purpose then to give my information on the SmartFinancial website then? The operator was very demanding and continued asking me questions not letting me explain my concern about me having to provide my info everytime. So I hung up disappointed.

just the worst company.. do not buy leads from them

Absolutely furious and beyond disappointed with Smart Financial. If I could give them -20 stars, I would!! Their service is an absolute nightmare, and as others have mentioned, dealing with Jairus Garcia is a disaster. They refuse to address your concerns properly and go as far as blame you for their garbage leads.

My husband and I purchased some leads, and every single one was trash. Most were disconnected numbers or had numbers that were restricted- yet they claim these are "hot leads." When we confronted Jairus about this, he has the audacity to say it was our fault for not working the leads correctly.

To make matters worse, we asked 3 separate times to have our account closed and when that didn't work, I had to call them. Even calling them didn't help. Jairus would dodge my calls and call me days later telling my coworkers that I kept giving him the run around. As you can tell by reading this far, it was always my fault for everything. No accountability on their behalf. Anyway I ended up disputing charges and they went back around and disputed my claim and I ended up having to pay for their crappy leads anyway.

It doesn't end there. They have different agents calling us from different numbers trying to rope us back in, even though I have insistently told them we are not interested in their services. It's beyond ridiculous. Save yourself the headache and run from this company. They don't care about you or your business, they just want the money and will stoop to any level to make sure they get it. This is by far the worst experience I've ever had!

Website keeps prompting for the same info already given. "Last step" "Last step" and it's never the last step. Would never do business with such a scammer.