Having trouble getting any response from this company. Sent numerous emails but have never heard back. Tried calling but their number is continually busy. Bought their watch but it's not working corre... Ver mais
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Veja o que dizem as avaliações
I love the watch and have had to practice to learn how to operate. Now I can't figure out how to reset as the current date has disappeared. Otherwise, I like it but lack a user instruction book. I... Ver mais
A empresa respondeu
The device works really well, does everything much more expensive devices do and doesn't require any ongoing subscriptions. It interfaces well with DaFit software. I do have some difficulty using the... Ver mais
A empresa respondeu
The watch is for my husband who has heart issues and blood pressure issues and therefore we ordered the watch so that he would have his results wherever we were. His blood pressure reading was identic... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At SmartPulse Store, we believe that health and peace of mind should be accessible to everyone. That’s why we specialize in smart health devices designed to make life safer, easier, and more connected — especially for people over 50 and their loved ones. Our flagship product, the SmartPulse Watch, is a simple yet powerful health tracker that helps customers keep an eye on their well-being every day. With features such as easy-to-read digital time, heart rate and blood pressure monitoring, activity tracking, and Bluetooth call functionality, the SmartPulse Watch gives users more control and reassurance over their health. What makes us unique is our dedication to clarity and support. We know that not everyone is “tech-savvy,” so we focus on delivering products that are user-friendly, reliable, and designed with seniors in mind. Our customer service team is always ready to assist with setup, usage, and any questions, ensuring that every customer feels confident and cared for. SmartPulse Store is proud to serve thousands of happy customers in the United States, Australia, and beyond. Every review helps us improve, grow, and continue our mission: to provide affordable, trustworthy health technology that brings families closer and keeps customers safe.
Informações de contato
16192 COASTAL HWY, 19958, Lewes, Estados Unidos
- +13024058674
- support@smartpulsestore.com
- smartpulsestore.com
Respondeu a 35% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I bought this watch for my brother who…
I bought this watch for my brother who has learning difficulties. He loved the watch. But in less than a year it stopped. I emailed the company and asked for a replacement. I have not had any reply. Very disappointing! Do NOT buy from this company. There is no after sales help at all.
Having trouble getting any response…
Having trouble getting any response from this company. Sent numerous emails but have never heard back. Tried calling but their number is continually busy. Bought their watch but it's not working correctly.
Do not buy you will regret if there is a problem
Received my watch on September 18th have been trying to get a refund since 24th September but to no avail. The watch is enormous and looks ridiculous on my small wrist. In the return policy it states you cannot return due to size, but that is a crap excuse as you won't know what it looks like till you receive it. You can buy clothes on line and get refunds if they don't fit with no questions asked. But to top it all of they tried to tell me I payed less for the watch than I actually did even proved the amount I paid with copies of receipt. But still nothing. Have sent numerous emails they answer for awhile then total silence. Very poor customer service don't want to know you in the end .They are quick to take your money but not refund it to you. DO NOT TRUST THIS COMPANY.
I would like my emails responded to…
I would like my emails responded to please
Have repetitively sent emails to review my return request
Never received my order
Never received my order and every time I reached out I received no response

Resposta de Smartpulse Store
Reasonable price!
I liked the size and shape of the watch!

Resposta de Smartpulse Store
I didn’t receive the free one
I didn’t receive the free one

Resposta de Smartpulse Store
This watch is great!
This watch is great!! Stays charged several days, vert good purchase after 2 fails someplace else!!

Resposta de Smartpulse Store
I enjoy all the features of this smart…
I enjoy all the features of this smart watch. I love all the face style options. I specifically like it for following my sleep patterns as I have sleep apnea. Stylish and comfortable to wear.

Resposta de Smartpulse Store
Removals
I have heard from several removal companies with their quotes.all basically near each other in price I have to discuss these tomorrow with my daughter

Resposta de Smartpulse Store
I am having some issues with the…
I am having some issues with the settings. I guess I mean the syncing of cell phone and watch. I’m not really tech savvy. I don’t hear my cell phone ring on my watch. Am I supposed to? There is someone at my Weight Watcher meetings that I think can help me.

Resposta de Smartpulse Store
Works well
This watch works well for tracking heart rate and blood pressure

Resposta de Smartpulse Store
I'm pleased
Order arrived in just a few days. Very simple instructions. Easy to set up watch to my liking. Love having the BP and stress feature.

Resposta de Smartpulse Store
THE ORDERING WAS EASY AND WE RECEIVED…
THE ORDERING WAS EASY AND WE RECEIVED THE WATCHES IN A GOOD TIME FRAME. THEY WERE EASY TO UNDERSTAND AND OPERATE. THE AONLY THING I'M NOT SURE ABOUTIS HOW THE PHONE CALLS WORK. i WOULD RECOMMEND THESES WATCHES TO ANYONE. THEY OPERATE LIKE AND iPHONE WATCH AND COST MUCH LESS.

Resposta de Smartpulse Store
The watch is reasonably priced
The watch is reasonably priced for the value. After only a few weeks, there seems to be scratch marks on the face of the watch but, so far, it does deliver appropriate readings for BP, Pulse, and Oxygen.

Resposta de Smartpulse Store
Matured aged user
It is quite simple to use but for me of the mature age group I cannot always find the right menu without going around in circles a few times.

Resposta de Smartpulse Store
The watch that does it all and some.
I was looking for a watch that was easy to use and did just what the advertisement said it would do. This watch has gone above and beyond my expectations. The price is very reasonable. The ordering process was easy and the delivery was quick. I will be purchasing one for my mother soon.

Resposta de Smartpulse Store
Its a great watch and fitness tracker…
Its a great watch and fitness tracker so far. The only complaint is wish you could post the size of the watchband. I ordered 3 before I got the right size! LOL

Resposta de Smartpulse Store
Bought it for health reasons heart…
Bought it for health reasons heart blood pressure and sleep. Amazing it’s put my mind at ease, it gives you all the vital information.

Resposta de Smartpulse Store
Semi Pleased
I'm pleased how it keeps track of heart rate,stres level, oxygen, steps, and sleep. BP, not so much. Accuracy doesn't match even close to my readings on my cuff readings.

Resposta de Smartpulse Store
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