Smartpulse Store Avaliações 94

O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Having trouble getting any response from this company. Sent numerous emails but have never heard back. Tried calling but their number is continually busy. Bought their watch but it's not working corre... Ver mais

Avaliado com 4 de um total de 5 estrelas

I love the watch and have had to practice to learn how to operate. Now I can't figure out how to reset as the current date has disappeared. Otherwise, I like it but lack a user instruction book. I... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The device works really well, does everything much more expensive devices do and doesn't require any ongoing subscriptions. It interfaces well with DaFit software. I do have some difficulty using the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The watch is for my husband who has heart issues and blood pressure issues and therefore we ordered the watch so that he would have his results wherever we were. His blood pressure reading was identic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Relojoaria
  2. Serviço de Comércio Eletrônico

Escrito pela empresa

At SmartPulse Store, we believe that health and peace of mind should be accessible to everyone. That’s why we specialize in smart health devices designed to make life safer, easier, and more connected — especially for people over 50 and their loved ones. Our flagship product, the SmartPulse Watch, is a simple yet powerful health tracker that helps customers keep an eye on their well-being every day. With features such as easy-to-read digital time, heart rate and blood pressure monitoring, activity tracking, and Bluetooth call functionality, the SmartPulse Watch gives users more control and reassurance over their health. What makes us unique is our dedication to clarity and support. We know that not everyone is “tech-savvy,” so we focus on delivering products that are user-friendly, reliable, and designed with seniors in mind. Our customer service team is always ready to assist with setup, usage, and any questions, ensuring that every customer feels confident and cared for. SmartPulse Store is proud to serve thousands of happy customers in the United States, Australia, and beyond. Every review helps us improve, grow, and continue our mission: to provide affordable, trustworthy health technology that brings families closer and keeps customers safe.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

94 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 35% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I bought this watch for my brother who…

I bought this watch for my brother who has learning difficulties. He loved the watch. But in less than a year it stopped. I emailed the company and asked for a replacement. I have not had any reply. Very disappointing! Do NOT buy from this company. There is no after sales help at all.

20 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Having trouble getting any response…

Having trouble getting any response from this company. Sent numerous emails but have never heard back. Tried calling but their number is continually busy. Bought their watch but it's not working correctly.

9 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not buy you will regret if there is a problem

Received my watch on September 18th have been trying to get a refund since 24th September but to no avail. The watch is enormous and looks ridiculous on my small wrist. In the return policy it states you cannot return due to size, but that is a crap excuse as you won't know what it looks like till you receive it. You can buy clothes on line and get refunds if they don't fit with no questions asked. But to top it all of they tried to tell me I payed less for the watch than I actually did even proved the amount I paid with copies of receipt. But still nothing. Have sent numerous emails they answer for awhile then total silence. Very poor customer service don't want to know you in the end .They are quick to take your money but not refund it to you. DO NOT TRUST THIS COMPANY.

18 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never received my order

Never received my order and every time I reached out I received no response

6 de novembro de 2024
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

We’re very sorry to hear this. Please contact our support team at support@smartpulsestore.com so we can locate your order and resolve this as soon as possible. We’re here to help and make sure you receive your watch.

Avaliado com 4 de um total de 5 estrelas

Reasonable price!

I liked the size and shape of the watch!

17 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for your feedback! We’re glad you liked the size and shape of the watch — it means a lot to us.

Avaliado com 2 de um total de 5 estrelas

I didn’t receive the free one

I didn’t receive the free one

20 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

We’re sorry to hear about this. Please get in touch with our support team so we can check your case and make sure you receive your free band.

Avaliado com 5 de um total de 5 estrelas

This watch is great!

This watch is great!! Stays charged several days, vert good purchase after 2 fails someplace else!!

1 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with your watch and its long battery life.

Avaliado com 4 de um total de 5 estrelas

I enjoy all the features of this smart…

I enjoy all the features of this smart watch. I love all the face style options. I specifically like it for following my sleep patterns as I have sleep apnea. Stylish and comfortable to wear.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for your kind review! We’re glad to hear you’re enjoying the features and comfort of the watch. It’s great that it’s helping you track your sleep patterns — that’s exactly what we love to hear.

Avaliado com 4 de um total de 5 estrelas

Removals

I have heard from several removal companies with their quotes.all basically near each other in price I have to discuss these tomorrow with my daughter

16 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for sharing your feedback! It seems this review might have been posted here by mistake. If it was intended for another service, no worries at all.

Avaliado com 4 de um total de 5 estrelas

I am having some issues with the…

I am having some issues with the settings. I guess I mean the syncing of cell phone and watch. I’m not really tech savvy. I don’t hear my cell phone ring on my watch. Am I supposed to? There is someone at my Weight Watcher meetings that I think can help me.

10 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for your feedback! The watch needs to stay connected to your phone via Bluetooth to sync calls and notifications, but it won’t ring exactly like your phone. If you’d like, we can guide you step by step to adjust the notification settings — just let us know and we’ll be happy to help.

Avaliado com 5 de um total de 5 estrelas

Works well

This watch works well for tracking heart rate and blood pressure

15 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for sharing your experience! We’re glad to hear the watch is working well for you.

Avaliado com 5 de um total de 5 estrelas

I'm pleased

Order arrived in just a few days. Very simple instructions. Easy to set up watch to my liking. Love having the BP and stress feature.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for your feedback! We’re so glad your order arrived quickly and that you find the setup and features easy to use. Enjoy your watch!

Avaliado com 5 de um total de 5 estrelas

THE ORDERING WAS EASY AND WE RECEIVED…

THE ORDERING WAS EASY AND WE RECEIVED THE WATCHES IN A GOOD TIME FRAME. THEY WERE EASY TO UNDERSTAND AND OPERATE. THE AONLY THING I'M NOT SURE ABOUTIS HOW THE PHONE CALLS WORK. i WOULD RECOMMEND THESES WATCHES TO ANYONE. THEY OPERATE LIKE AND iPHONE WATCH AND COST MUCH LESS.

9 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you so much for your kind words and recommendation! We’re happy to hear that ordering and setup were easy, and that you’re enjoying the value the watch offers.

Avaliado com 4 de um total de 5 estrelas

The watch is reasonably priced

The watch is reasonably priced for the value. After only a few weeks, there seems to be scratch marks on the face of the watch but, so far, it does deliver appropriate readings for BP, Pulse, and Oxygen.

13 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for sharing your feedback! We’re glad to hear you find the watch reasonably priced and helpful for tracking your health. We’re sorry to hear about the scratch marks — please reach out to us at support@smartpulsestore.com so we can assist you further.

Avaliado com 4 de um total de 5 estrelas

Matured aged user

It is quite simple to use but for me of the mature age group I cannot always find the right menu without going around in circles a few times.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for your feedback! We’re glad to hear you find the watch simple to use. We understand that navigating the menus can take a little practice at first — we’ll take your comment into account to keep improving the user experience.

Avaliado com 5 de um total de 5 estrelas

The watch that does it all and some.

I was looking for a watch that was easy to use and did just what the advertisement said it would do. This watch has gone above and beyond my expectations. The price is very reasonable. The ordering process was easy and the delivery was quick. I will be purchasing one for my mother soon.

14 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you so much for your wonderful feedback! We’re delighted to hear the watch exceeded your expectations and that the ordering and delivery were smooth. We’re especially happy to know you’re considering one for your mother — what a thoughtful gift!

Avaliado com 4 de um total de 5 estrelas

Its a great watch and fitness tracker…

Its a great watch and fitness tracker so far. The only complaint is wish you could post the size of the watchband. I ordered 3 before I got the right size! LOL

12 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for your feedback! We’re glad you’re enjoying the watch. For reference, the watchbands are 22mm in size. We’ll make sure to keep that information clear for future customers.

Avaliado com 5 de um total de 5 estrelas

Bought it for health reasons heart…

Bought it for health reasons heart blood pressure and sleep. Amazing it’s put my mind at ease, it gives you all the vital information.

12 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you so much for sharing this! We’re really glad to hear the watch has helped bring you peace of mind and made it easier to track important health information. That’s exactly what we want for our customers. 💙

Avaliado com 4 de um total de 5 estrelas

Semi Pleased

I'm pleased how it keeps track of heart rate,stres level, oxygen, steps, and sleep. BP, not so much. Accuracy doesn't match even close to my readings on my cuff readings.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Smartpulse Store

Resposta de Smartpulse Store

Thank you for sharing your feedback! We’re glad to hear you’re finding the watch helpful for tracking heart rate, oxygen, sleep, and steps. Please note that while the readings are useful for general wellness trends, they may not always match medical-grade devices. We truly appreciate your input and will pass it along to our team for improvements.

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