'Spoke' to Jake via the AI Chat Assistant on the SmartSeal website which was followed up with a conversation over the phone. Jake (the Human) was fantastic, taking my order an providing a discount... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Order came next day which was great First coat took more sealer than expected and again ordered Friday afternoon and was delivered Saturday afternoon that's rare to get fast delivery unless you p... Ver mais
A empresa respondeu
Had reason to contact Smartseal UK ltd today and spoke to Leanne who I found to be very professional and knowledgeable, and went above and beyond to ensure I was happy with my purchase Smartseal are... Ver mais
A empresa respondeu
When placing my order I spoke to a gentleman called Ricky his knowledge on all products from Smart seal was amazing. We followed his instructions when stealing my neighbours drive and the results were... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.
Escrito pela empresa
Informações de contato
Unit 3, 65-67, Cutlers Road, , CM3 5WA, South Woodham Ferrers, Reino Unido
- 01268 722500
- contactus@smartseal.co.uk
- smartseal.co.uk
4,9
Excelente
11 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kieran was very informative
Kieran was very informative, had a good chat worked out exactly what I needed
I nearly ordered wrong product from Amazon, so glad I spoke with. Advised to leave couple of months as taken old drive up and cleaned and relayed.will definitely place order.
27 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your lovely review of Kieran's customer service. We appreciate your kind words and look forward to your future order.
Ricky
Needed a product delivering urgently
Needed a product delivering urgently. Spoke to Kieran who advised what i needed to do and ensured it was delivered on time so I could complete a job.
27 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
We're so glad we could help with your urgent delivery and ensure your job was completed on time. Thank you for your kind words!
Kieran
Jake was really helpful in advising me…
Jake was really helpful in advising me on:
1. What colour tint
2. How much silk sealer to order
3. Whether I needed the crack repair compound
For my imprinted concrete drive
28 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
We're so glad our team could assist you with your imprinted concrete drive project. We always strive to ensure everyone receives the tailored advice they need.
George
Excellent response to a delayed…
Excellent response to a delayed delivery. Very customer focused organisation. Christine was brilliant.
26 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your feedback and for recognising Christie's customer service.
Sophie
Kieran
Kieran, was exceptional in advising and explaining exactly what I needed.
27 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
We're so glad to hear Kieran provided exceptional advice and explanations. Thank you for your feedback! Jake@Smartseal
Great response to my enquiry regarding…
Great response to my enquiry regarding application of products and much appreciated advice from Ricky. Many thanks!
27 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
We are so pleased to hear Ricky provided such helpful advice regarding product application. Thank you for your kind feedback! Reece@Smartseal
Reece was very helpful during our phone…
Reece was very helpful during our phone call and extremely polite. I have used Smartseal over the last 5 years and the block magic and sealer are the best that I have used on my driveway
26 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
We are so pleased to hear about your positive experience with Reece and Block Magic. Thank you for your continued loyalty and kind words! Ricky@Smartseal
Once again i required Smartseal…
Once again i required Smartseal products and was helped by Ricky with my purchase .
The products are the best and would not go any where else for pre concrete drive sealer.
all ways polite and help full who ever you speak to at SmaRT Seal.
26 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your feedback, Philip! We're delighted to hear that Ricky was able to help you once again with your purchase and that you continue to trust Smartseal products for your concrete drive sealer. It’s great to know you’ve consistently found the team polite and helpful.
Kind regards,
Josh@Smartseal
Smartseal block paving sealer silk.
From buying to applying was so easy. Reece from Smartseal was so helpful with my purchase of the 50lts of smartseal I needed. It has made my driveway look totally different in a good way, even a few neighbours have already commented how good it looks the day after applying it. If needed I would use again as a quality product and easy to apply with a sprayer.
18 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your fantastic review, Richard! We're delighted to hear that the whole process, from purchasing to application, was so straightforward and that Reece was able to help with your order.
Kind regards,
Josh@Smartseal
Great company to deal with
Great company to deal with. Order arrived very promptly. Can't fault them.
Many thanks 👍
Many more orders to come...
19 de maio de 2026
Resposta da Smartseal UK Ltd
Thank you for your lovely feedback, Victoria! We're delighted to hear your order arrived promptly and that you were happy with the service.
Kind regards,
Josh@Smartseal
The delivery was fast and the finish as…
The delivery was fast and the finish as what it says on the tin. First class product
19 de maio de 2026
Resposta da Smartseal UK Ltd
Thank you for your feedback, Alun! We're glad to hear the delivery was fast and that the finish lived up to expectations. We really appreciate your kind words.
Kind regards,
Josh@Smartseal
Ricky Kirwan was an excellent help…
Ricky Kirwan was an excellent help throughout my repair process on my driveway.
An asset to Smart Seal
26 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your feedback, Stan! We're delighted to hear that Ricky Kirwan was such a great help throughout your driveway repair process. We'll be sure to pass on your kind words to him.
Kind regards,
Josh@Smartseal
I have just purchased some of the…
I have just purchased some of the Smartseal products for my block paving. I have spoken with two of the advisors a lady called Christie and then I have been provided a full and detailed explanation of just what is involved with the use of their products as I’m doing the work myself. Both these people were very knowledgeable in their help and instructions,this is a refreshing change as not all operatives are this help in other industries so all in all excellent communication throughout.
26 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your detailed feedback, Warren! We're delighted to hear that Christie and the team were able to provide such clear and knowledgeable guidance for your block paving project. It’s great to know the explanations and support gave you confidence to carry out the work yourself.
Kind regards,
Josh@Smartseal
Jake the person answering the phone was…
Jake the person answering the phone was extremely helpful, pleasant and professional.
26 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your feedback, Carol! We're delighted to hear that Jake was so helpful, pleasant, and professional when assisting you.
Kind regards,
Josh@Smartseal
Smart Seal Products & Service
George was informative, technically very helpful and quick. Great product. HIghly recommended.
26 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your feedback! We're pleased to hear that George was informative, technically helpful, and quick to assist you.
Kind regards,
Josh@Smartseal
Very fast delivery
Very fast delivery, items were nicely packaged, product was easy to apply and tge results were stunning. It felt like I had a new drive.
7 de maio de 2026
Resposta da Smartseal UK Ltd
Thank you for your feedback, Nisar! We're glad to hear your order arrived quickly, was well packaged, and that you found the product easy to apply. It’s great to know you’re pleased with the results of the Imprinted Concrete Sealer and that your drive looks like new again.
Kind regards,
Josh@Smartseal
Great product
Great product, very easy to apply & the result was exactly what I wanted.
18 de maio de 2026
Resposta da Smartseal UK Ltd
Thank you for your feedback, Geoff! We're glad to hear you found the product easy to apply and that the results were exactly what you were looking for.
Kind regards,
Josh@Smartseal
It does exactly what it says on the…
It does exactly what it says on the drum lol
Resealed after approximately 4 and half years, driveway started looking off colour, smartseal has helped revive it, looks brand new. Super happy with the results.
6 de maio de 2026
Resposta da Smartseal UK Ltd
Thank you for your feedback, Asif! We're delighted to hear the product has helped revive your driveway and that you're so pleased with the results after resealing. It's great to know it’s brought it back to looking like new again.
Kind regards,
Josh@Smartseal
Resposta da Smartseal UK Ltd
Thank you for your feedback! We're glad to hear you're happy with the product and the price, and that the delivery was on time.
Kind regards,
Josh@Smartseal
White blemishes on imprinted concrete patio
I was concerned about the appearance of white blemishes that had come to the surface of my imprinted concrete patio and contacted Smartseal for advice. I spoke to Reece who went through the options open to me. I felt that I would need to recolour but Reece went through the stages I could pursue prior to jumping the gun so to speak. Having followed his guidance I'm now elated with the result, simply he advised me as a first step to brush the patio over with cleaning fluid before considering a recolour, bingo its done the trick saving me time recolouring. Glad I made the call and so thankful for the advice Rreerce.
Greg Dancer
22 de maio de 2026
Avaliação não solicitada
Resposta da Smartseal UK Ltd
Thank you for your detailed feedback, Greg! We're delighted to hear that Reece was able to guide you through the options and help you avoid unnecessary recolouring. It’s great to know the cleaning approach worked so well and that you're now pleased with the result.
Kind regards,
Josh@Smartseal
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.